Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of West Columbia
Service Areas
Need Water Removal or Flood Cleanup?
When your home has water damage from flooding or leaks, you need SERVPRO of Cayce/West Columbia. Our highly trained technicians will immediately respond to your home or business, inspect the affected areas, and begin the cleaning and drying process. Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry. We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.
Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.
Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service
Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process
Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of West Columbia helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of West Columbia is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
I am so glad we called SERVPRO when we had our unexpected disaster! They turned a hardship into a pleasant experience ! Taylor and his team were always on time and very respectful of my personal time and property!!!
SERVPRO was very professional, timely, honest, and great to work with. Would recommend to anyone!
Thank you and your staff for your promptness, communication to the site and work done. Great communication and updates.
We could not be more pleased!
Beginning to end of Service the entire SERVPRO TEAM at SERVPRO of Cayce/West Columbia & Lexington were Professional, Prompt and Thorough!
We highly Recommend for both small or large projects!
They were on-site quickly. Easy to work with and extremely professional. They followed up during and after the process to ensure I was aware and satisfied. Hopefully I don't have to go thru this again, but if I do I know who I'm calling!
THANK YOU SO MUCH! You and your team did an amazing job on our Masterbath. Everyone was so courteous and professional. The job got finished in LESS time than we thought it would. I hope no one I know ever has a mold issue like we did but if they do, I will be sure to recommend you. Thanks again! :)
I have only known this company for 3 or so months, but I know with out a shadow of a doubt, that the business practices these people have and the way they treat their customers and employees are deeper routed and stronger then any other company I have ever worked for.
They were very prompt and courteous and did a great job and did everything they said they would do. This is the second time I have used them. Clay and Sam and the rest of the crew were great!
Clay was great in particular. Everyone was very helpful. I appreciate them working with my work schedule.
About Us
SERVPRO of West Columbia is a locally and veteran owned and operated restoration and reconstruction company proudly serving homes and businesses throughout West Columbia, Cayce, Springdale, South Congaree, and surrounding Lexington County communities. As part of the trusted SERVPRO brand, we specialize in water damage restoration, fire damage cleanup, mold remediation, storm response, biohazard cleanup, and full-service reconstruction.
From heavy rains and flooding to summer storms and unexpected plumbing failures, we are available 24/7 and respond quickly to minimize damage, protect property, and help our customers recover with confidence.
At SERVPRO of West Columbia, we combine industry-leading equipment, certified technicians, and a results-oriented mindset with the care and compassion our neighbors deserve. Whether it’s a residential water loss in Springdale or a large commercial fire cleanup in Cayce, we are committed to being proactive, prepared, and ready to make it “Like it never even happened.”
OUR STORY
We opened our first SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ®
OUR SERVICES
Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
