Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of West Columbia
Service Areas
Your Local Fire Restoration Company
Fire and smoke damage goes beyond the physical fire itself. There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts. There’s a lot that needs to happen to restore your property, and we’re here to help. One call to SERVPRO of Cayce/West Columbia and our team of fire and water restoration experts will be on site to help you through the restoration process. We will work with your insurance company to determine which items are a total loss, and which items can be restored. We offer pack out services to inventory, documents, and remove those items that can be restored. We will transfer your items to our secure restoration warehouse and clean and treat your property to its pre-fire condition.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of West Columbia is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Friendly, Prompt, Knowledgeable, Timely, Best in the business
Fast, affordable, and detail oriented. Completely restored the home! Amazing work! Would recommend them to anyone needing fast and clean work!
Wow just wow! Restored my grandmas house fast! I couldn't be more thankful! CALL SERVPRO FIRST! THEY ARE THE BEST!
These guys are amazing! They show up in times of devastation and are so professional, caring and compassionate. I could not have asked for a better team of people to work with! Taylor, Heather, Brandon and the rest of you guys, stay safe out there and many thanks to you all again!
A big thank you to SERVPRO West Columbia-Lexington, Tia and Richard for the terrific job you gave done taking care of GMM's clients/family during the recent cold weather. With so many pipes bursting, you have gone above and beyond the call of duty and I thank you from the hit you of my heart for taking care of my people. This is what community us all about when emergencies come up. Thank you, Tia and Richard!
Very helpful and explained things well!
Very professional and courteous staff!
They did an outstanding job! Very respectful and courteous. Thank you!
They were very thorough and usually answered my questions before I asked. They were very patient with my concerns and me.
About Us
SERVPRO of West Columbia is a locally and veteran owned and operated restoration and reconstruction company proudly serving homes and businesses throughout West Columbia, Cayce, Springdale, South Congaree, and surrounding Lexington County communities. As part of the trusted SERVPRO brand, we specialize in water damage restoration, fire damage cleanup, mold remediation, storm response, biohazard cleanup, and full-service reconstruction.
From heavy rains and flooding to summer storms and unexpected plumbing failures, we are available 24/7 and respond quickly to minimize damage, protect property, and help our customers recover with confidence.
At SERVPRO of West Columbia, we combine industry-leading equipment, certified technicians, and a results-oriented mindset with the care and compassion our neighbors deserve. Whether it’s a residential water loss in Springdale or a large commercial fire cleanup in Cayce, we are committed to being proactive, prepared, and ready to make it “Like it never even happened.”
OUR STORY
We opened our first SERVPRO franchise in May 2012. We started small but took every job and treated our customers with empathy and respect. Customer service is at the heart of what we do and has led to numerous awards as a Top 50 SERVPRO franchise. Our business grew rapidly and in addition to serving the greater Charlotte area, we also own SERVPRO franchises in Northwest Charlotte, Lake Norman, Gaston County, Lincoln County and South Carolina – serving both the York County and Richland County markets. Our team works 24/7/365 to meet the disaster restoration needs of our customers. We are here to help make any size disaster “Like it never even happened.” ®
OUR SERVICES
Our team has over 25 years of experience in the disaster restoration industry and understands the pain and worry that comes with a water or fire damage and the disruption it causes to your home or business. SERVPRO is a full-service restoration company specializing in the cleanup, restoration, and reconstruction of residential and commercial properties. We also remediate mold from your home or business. Other services include (but not limited to):
- Post Construction Cleaning
- COVID-19 Virus Disinfection and Cleaning
- Biohazard
- Crime Scene and Vandalism Clean Up
- Contents Cleaning, Restoration, and Storage
- Media Blasting (Mold, Fire/Smoke, and Stain Removal)
- Catastrophic Storm Response
Whether it’s damage to your home, your business, or you need full-service restoration due to a major disaster such as a hurricane or tornado — our team can handle it.
AFFILIATIONS
- Building Owners Management Association (BOMA)
- Commercial Real Estate Executive Women (CREW)
- Industrial Networking Group
- Institute of Real Estate Management (IREM)
- National Association of Women Business Owners (NAWBO)
- North Carolina Healthcare Engineers Association (NCHEA)
- Vistage
AWARDS
- Charlotte Business Journal's Fast 50
- Charlotte Business Journal's Women in Business Award
- Lake Norman Chamber of Commerce Outstanding Small Business
- NAWBO National Woman Business Owner of Year Finalist
- NAWBO Rising Star Award
- SMARTCEO Brava Award
- TOP 100 SERVPRO (multiple years)
- SERVPRO Award for Outstanding Sales (multiple years)
Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
Insurance and Payment Information
For a stress-free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
