Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Winter Park
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
In order to help reduce the spread of the Coronavirus (COVID-19), SERVPRO of Winter Park is now committed to offering sanitization services for residential and commercial clients. As part of their cleaning, sanitizing and disinfecting, our team can clean a variety of surfaces with special attention paid to frequently touched surfaces, such as doorknobs, light switches, keyboards, desks, etc. They will use industry-standard protocols while tending to your property; non-porous surfaces will be cleaned and disinfected, porous surfaces will be cleaned. Contact us today for Coronavirus sanitization services or questions in regards to pricing and scope of work.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
My car windows were left open and rain got into my interior. A few weeks later I had mold. Dee worked with my insurance and explained to me that I needed to have the affected interior completely removed and treated to stop the mold from coming back. She also let me know that I would have to get new interior parts put in at a shop. Insurance footed the bill but I am extremely grateful that I was aware of everything that was happening beforehand. It really made everything go a lot smoother.
Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.
My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called SERVPRO. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had SERVPRO come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But SERVPRO worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold.
Fantastic handling of a mold issue in my garage due to a hot water heater pipe leak hidden inside of the wall. Prompt, courteous, thorough and professional. Vern, Susan, and their team are my go-to team when I have water/mold remediation issues.
We were referred by a friend when we discovered mold in the home. We did not panic, because we were told SERVPRO would take care of everything and in some cases, we also were told that they would help with the insurance claim. They made our lives so simple and we are glad we did make that call.
I will never forget how traumatized I was when I experienced mold in my home. It made me and my family so sick. I called SERVPRO to come out and remedy the problem. They let me speak to a technician who would explain the process to me and who would make an appointment to come out the very same day. Jason of SERVPRO was great communicating with me to make sure all my needs were met. SERVPRO really lives up to their name and their promises. Thanks again.
Ernesto is absolutely amazing! He was so professional got it done in a timely manner. There was lots going on and there was a point where the work had stopped at a standstill, but he always responded and SERVPRO responded right away as I kept calling the office for the pipe burst I had in my home. They’re very kind and explained to me that they had to stop because of a storm that hit and help some other people who are in dire need like emergency situation then they came back to me and finish the job. They did a phenomenal job and Ernesto is an incredible worker very kind. I’m very grateful for SERVPRO in the work they did on my house. I’m glad they are dependable company that in the midst of managing many different situations kept the standard high and did just as they said they were going to do. I highly recommend SERVPRO of Winter Park for anyone in the Orlando area.
We had mold from rain damage. SERVPRO was excellent in all aspects. They found the mold, removed it and did complete rebuild of the room damaged. Ernie did an excellent job on the rebuild. The room looked better after the construction then it ever was before.
Very polite and kind workers- Ernesto and Matt.
Helpful and explained all. Highly recommend them. Ernesto did the cleanup and he couldn’t have been nicer.
About Us
For more than 15 years, SERVPRO of Winter Park has been the restoration and cleaning team that Winter Park, Maitland, Eatonville, Goldenrod, and surrounding Orange County communities call when things go wrong. Owned and operated by Susan and Vern Boatman, this is a locally rooted business built on genuine relationships, community pride, and a deep commitment to the people and places that make this area special. Susan and Vern aren't just business owners — they're neighbors, and that personal investment shows up in every job their team takes on.
Winter Park is a unique community. From the historic brick streets along Park Avenue to the sprawling lakefront homes, the busy corridors near Full Sail University, and the iconic campus of Rollins College, this area has a character and charm worth protecting. Over the past 15 years, SERVPRO of Winter Park has had the privilege of helping this community recover from some of its most stressful moments. We've responded to flooded homes after Central Florida's relentless summer storms, helped families salvage what matters most after house fires, remediated mold hidden behind walls in older Winter Park bungalows, and been on the phone at midnight when a pipe burst and a homeowner didn't know where to turn. We've also been there for local businesses when the unexpected happened — including emergency board-up and storefront stabilization after accidents left commercial properties exposed and vulnerable. When a vehicle came through the glass walls of a local dental office, SERVPRO of Winter Park was on site fast, securing the property and getting the restoration process started so the business could get back on its feet.
Our services cover water and flood damage, fire and smoke damage, mold remediation, emergency board-up and tarping, and commercial large loss events. We offer 24/7 emergency response because disasters don't follow a schedule and our customers shouldn't have to wait. Our technicians are IICRC-certified and trained continuously on the latest industry standards, bringing the full resources of the SERVPRO national brand together with the personal attention that only a locally owned franchise can provide. Whether we're helping a family through one of the hardest weeks of their lives or working alongside a commercial property manager to minimize business interruption after a major loss, we approach every job the same way — with professionalism, care, and a genuine desire to make it "Like it never even happened."
Winter Park has been good to Susan, Vern, and the entire SERVPRO of Winter Park team. Taking care of this community isn't just good business, it's personal.
