Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Hampshire County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hampshire County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
On time, professional, courteous and thorough. Not a complaint to be had.
Everyone I have met through SERVPRO has been tremendously personable and professional--which has been a great comfort during the aftermath of the flooding of my basement, an otherwise completely unpleasant situation. Thank you for your efforts! Maia
Without your help the storm damage would have driven us out of our home for good. Thanks again.
Recommendations from your technicians prevented major storm damage in our home. Glad to have your team available to help.
A little change to the grading in our yard and the installation of a sump pump just incase. We’re prepared for storms this year thanks to SERVPRO.
I have a cousin who owns a franchise in another state, I got your name from a competitor and the insurance company. Many thanks for your service, you staff was courteous and efficient!
I would recommend you to my friends, family and colleagues.
Words cannot express for what I want to say about you and your crew. You let me know what you were doing and answered all of my questions and let me know what was going on. Lorenzo and your crew did a GREAT JOB. I cannot thank you enough for what you did in my home. You are the BEST!
Thank you to the two receptionists for calling me and letting me know when and the time you were coming to my home. I would recommend you and your crew any time. Not only are you all awesome, but YOU ALL ROCK
Thanks Again.
Hot Water Heater discharged flooding basement. I was very pleased with all the SERVPRO of Hampshire County team members. They all were professional and took the time to explain things. Thank you
Great, prompt service.
On time, professional, courteous and thorough. Not a complaint to be had.
Everyone I have met through SERVPRO has been tremendously personable and professional--which has been a great comfort during the aftermath of the flooding of my basement, an otherwise completely unpleasant situation. Thank you for your efforts! Maia
Without your help the storm damage would have driven us out of our home for good. Thanks again.
Recommendations from your technicians prevented major storm damage in our home. Glad to have your team available to help.
A little change to the grading in our yard and the installation of a sump pump just incase. We’re prepared for storms this year thanks to SERVPRO.
I have a cousin who owns a franchise in another state, I got your name from a competitor and the insurance company. Many thanks for your service, you staff was courteous and efficient!
I would recommend you to my friends, family and colleagues.
Words cannot express for what I want to say about you and your crew. You let me know what you were doing and answered all of my questions and let me know what was going on. Lorenzo and your crew did a GREAT JOB. I cannot thank you enough for what you did in my home. You are the BEST!
Thank you to the two receptionists for calling me and letting me know when and the time you were coming to my home. I would recommend you and your crew any time. Not only are you all awesome, but YOU ALL ROCK
Thanks Again.
Hot Water Heater discharged flooding basement. I was very pleased with all the SERVPRO of Hampshire County team members. They all were professional and took the time to explain things. Thank you
Great, prompt service.
About Us
At SERVPRO, we’re more than just restoration experts—we’re your neighbors. Based right here in Hampshire County, we’ve proudly served Northampton and the surrounding Western Massachusetts communities for over 23 years. From Hadley to Amherst and beyond, we’re the ones folks call when disaster strikes and peace of mind is hard to come by.
Rooted in the Community, Powered by Experience
Our team is a unique blend of seasoned professionals and rising talent. With over 25 years of hands-on experience from our owner, and several team members who’ve been with us for 10 to 20 years, we bring both stability and fresh perspective to every job. Most of our field technicians hold IICRC Water Damage Restoration (WRT) certifications—translation: we know our stuff when it comes to water, fire, mold, and storm cleanup. Even our Office Manager has earned a water certification, because we believe everyone should understand what our customers are going through.
Local Pride Runs Deep
We don’t just work here—we live here, too. That’s why we support the Jimmy Fund, Relay for Life, Alzheimer’s research, and local youth sports. You’ll also find us actively involved with the Quaboag Valley Chamber of Commerce and the Better Business Bureau of Western and Central Mass. And yes, we cheer on the Springfield Thunderbirds like any true local would.
From Farmland to Floods—We’ve Seen It All
Whether it’s flooding in a multi-story building in Wilbraham or groundwater in a Hadley basement, we’ve got the people and gear to handle it. Think 130+ air movers, 50 dehumidifiers, specialty drying equipment, and portable heating units ready to roll.
We recently moved into a historic Belchertown mill with plans to revitalize it into a community hub for local trades, because restoration is about more than buildings. It’s about building back better, together.
Let’s Rebuild What Matters
No matter what you’re facing—leaks, fire damage, or the aftermath of a wild New England storm—SERVPRO is ready. Reach out today and let’s talk about how we can help restore your home, your business, and your peace of mind.
