Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Hampshire County

Our Google Reviews
(413) 324-1300
4.8
(163 reviews)

Your Local Fire Restoration Company



Fire Damage Restoration in Northampton, MA

A fire turns life upside down fast. One moment you’re enjoying pancakes by the Connecticut River, and the next you’re staring at soot on the walls and wondering where to start. In the Hampshire County area — from downtown Northampton to homes near Look Park — SERVPRO helps bring order back with experience and a steady hand.

Fire damage isn’t just charred wood. Smoke travels into places you’d never expect — inside cabinets, up in ceiling corners, even in your HVAC system. That’s where our trained team shines. We use industry-standard tools like HEPA vacuums (think powerful vacuum cleaners that catch tiny particles) and thermal foggers (machines that help neutralize stubborn odors) to clean smoke residue and improve air quality.

How We Restore After Fire:

  • Damage Assessment – We survey what the fire and smoke touched

  • Soot & Smoke Cleanup – Careful cleaning of surfaces and contents

  • Odor Treatment – Targeted techniques to clear lingering smells

  • Structural Repair Preparation – Setting the stage for rebuilds

Restoration is a bit like untangling Christmas lights — patience, method, and attention to every twist and turn make all the difference. We don’t just wipe off the visible mess. We find hidden soot, clean it thoroughly, and help restore your space so it feels right again.

Homes and businesses across the region trust us to do more than tidy up. We help put the pieces back together.

Let SERVPRO help restore your comfort and confidence — “Like it never even happened.”

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Hampshire County is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

I cannot begin to express how courteous and friendly the team you sent was in such a stressful time. You helped put the whole family at ease. 

Hector J
Northampton

My mom couldn’t stop talking about SERVPRO after the fire in her house, and now I know why. My own house has never looked or smelled better after the incident. Thanks. 

Gilbert C
Northampton

I hope that I never need your team again, but if disaster ever does strike, I know that you are the crew I trust. 

Petros R
Northampton

When I recently called Megan about my property, I was very distraught and felt helpless.  A tenant had just move out and left my house in such disarray that I did not think it would ever be saved.  She kept animals in my house....dogs, cats, rabbits as if it were a barn.  She allowed the animals to urinate and defecate on the floors and never cleaned up after them.  The woodwork throughout the house was clawed and doors destroyed.  The dogs actually went through the bathroom door leaving a large hole.  What a nightmare.

Thanks to Megan, your crew and the professional work provided by SERVPRO of Hampshire County, my home is back to normal and once again I have hope!

I could not believe my eyes when I walked into the house yesterday.  Clean and smelling great!  That is what SERVPRO of Hampshire County did for me and my house in Ware, and I could not thank you enough.  SERVPRO was willing and able to assist me in anything I necessary to get the house back to normal, your professionalism is an asset to your business.  I anyone needs assistance with anything within their house, SERVPRO of Hampshire County should be their first and only call!  They get the  job done correctly!  

Thanks again SERVPRO! 

Cynthia L.
Ware

Dear Kelly, Kevin, Alex, Victor, Ben, Lorenzo et al!



Thank you so very much forthe excellent care you took of my mother's house (in Longmeadow) and me.  It was a mammoth task -- 5 dumpster loads and a hot steamy summer -- but you handled it with grace.  Small blips were graciously responded to, and the results are most satisfying.  May the rest of your summer be prosperous and cool.   My deepest gratitude.

Inga L.
Longmeadow

I was very happy with the (Duct Cleaning) job.

Valerie K.
Hadley

Great job performing the fire damage restoration in our restaurant. Without your help we’d have surely lost a grueling battle for survival.

Bart A.
Northampton

It was amazing to discover how much mold was hidden in our walls. Your team explained what happened and performed quality services we know we can trust, thanks.

Bill R.
Northampton

Without your help the storm damage would have driven us out of our home for good. Thanks again.

Martin D.
Northampton

About Us



Here in Northampton, we know a thing or two about community pride. From the Saturday farmers’ market downtown to the historic homes tucked along Main Street, this area is rich in character. And when unexpected damage strikes — whether a midnight pipe burst or storm wind knocking shingles loose — SERVPRO is the local team you can count on to help make things right again.

We’re restoration professionals with boots on the ground right here in Hampshire County. Our crew handles water, fire, mold, storm, and commercial restoration with experience and a friendly touch. Think of us like the mechanic who doesn’t just fix the noise under the hood — we explain what’s happening in plain language and help you feel confident about every step.

What Makes Us Different

  • Local Know-How – We understand the unique quirks of Northampton homes, from older craftsmanship to modern builds.

  • Clear Communication – We break down restoration jargon — like “structural drying” (drying walls and floors thoroughly) and “containment” (isolating damaged areas) — into plain English.

  • Full-Service Approach – Cleanup, drying, repair, and rebuild — we guide the entire process from start to finish.

We blend professional training with neighborly care. When your home or business needs help, we show up prepared, steady, and ready to work. We don’t just restore structures — we help restore comfort, confidence, and peace of mind after life’s unexpected moments.

Let SERVPRO help bring back normal — “Like it never even happened.”

Kevin Fall
Kevin Fall
Owner of SERVPRO of Hampshire County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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