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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County

Our Google Reviews
(706) 568-1934
4.7
(385 reviews)

Service Areas

Columbus, GA | Bibb City, GA | Highland Pines, GA | Green Island Hills, GA | Edgewood, GA | Cusseta, GA | Fort Benning, GA | Ida Vesper, GA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had unexpected water damage and Josh and D were here that same day. They were efficient and knowledgeable about the whole process. They were both very friendly and you can tell that they take their jobs seriously!

Amanda Jacques
Columbus

Timothy Cunningham from SERVPRO and the whole team that came out during a very difficult, unimaginable event are saints. Not only were they extremely thoughtful, they did an excellent job and the lowest rate possible. I made the mistake of calling another company for a quote before SERVPRO and they tried to charge me thousands more for the exact same job. SERVPRO gave us the lowest possible rate. The other company tried to take advantage of us during our time of need. I will always recommend SERVPRO to anyone. I pray no one will have to call them for aftermath clean up, but they are ones to call.

Cora Suggs
Columbus

5 Star Google Review! 

"Josh was awesome!!! He was very professional and respectful. He is an asset to his company."



*Tenant at a rental property*

K. Mathies
Columbus

5 Star Google Review

"Josh Hartin and Demetrius Comer were very attentive and I could not have asked for a better experience. Phenomenal customer service. I knew what was happening each step of the way - they made a terrible situation much easier to navigate."



*Water Damage*

D. Hinson
Columbus

5 Star Google Review - SHOUT OUT! 



"Josh goes into great detail on what the job entails. He is very personable. Request that Josh be your service tech on your call!"

Tracey L.
Columbus

Joshua is so awesome and so very processional on checking the water leakage here in our house. His attitude and concerns were so amazing! Thank God for him!! ?????? SERVPRO is truly Blessed to have him employed there too! ??????
Mr. and Mrs. Samuel Currie

O. Currie
Columbus

Ashley and Josh did an amazing job when they arrived this morning do to our house flooding lastnight. They explain the entire the whole process to us due to the fact this was our first time experiencing this matter. These two workers does an awesome job for your company

A. Herron
Columbus

I had an outstanding experience with Joshua and Courtnie. They are true professionals, polite, and absolute experts. I couldn't have asked for a better team to service my home!

Frank Thomas Jr.
Columbus

Joshua did a great job cleaning up our office after a major water leak. The ceiling tiles fell through, and there was a big mess. Joshua was quick to come out and change the tiles and bring in the dehumidifiers. He gave clear instructions on what we were to expect in the coming days. I would highly recommend SERVPRO for your cleaning needs!

Kaitlyn Peach
Columbus

We had unexpected water damage and Josh and D were here that same day. They were efficient and knowledgeable about the whole process. They were both very friendly and you can tell that they take their jobs seriously!

Amanda Jacques
Columbus

Timothy Cunningham from SERVPRO and the whole team that came out during a very difficult, unimaginable event are saints. Not only were they extremely thoughtful, they did an excellent job and the lowest rate possible. I made the mistake of calling another company for a quote before SERVPRO and they tried to charge me thousands more for the exact same job. SERVPRO gave us the lowest possible rate. The other company tried to take advantage of us during our time of need. I will always recommend SERVPRO to anyone. I pray no one will have to call them for aftermath clean up, but they are ones to call.

Cora Suggs
Columbus

5 Star Google Review! 

"Josh was awesome!!! He was very professional and respectful. He is an asset to his company."



*Tenant at a rental property*

K. Mathies
Columbus

5 Star Google Review

"Josh Hartin and Demetrius Comer were very attentive and I could not have asked for a better experience. Phenomenal customer service. I knew what was happening each step of the way - they made a terrible situation much easier to navigate."



*Water Damage*

D. Hinson
Columbus

5 Star Google Review - SHOUT OUT! 



"Josh goes into great detail on what the job entails. He is very personable. Request that Josh be your service tech on your call!"

Tracey L.
Columbus

Joshua is so awesome and so very processional on checking the water leakage here in our house. His attitude and concerns were so amazing! Thank God for him!! ?????? SERVPRO is truly Blessed to have him employed there too! ??????
Mr. and Mrs. Samuel Currie

O. Currie
Columbus

Ashley and Josh did an amazing job when they arrived this morning do to our house flooding lastnight. They explain the entire the whole process to us due to the fact this was our first time experiencing this matter. These two workers does an awesome job for your company

A. Herron
Columbus

I had an outstanding experience with Joshua and Courtnie. They are true professionals, polite, and absolute experts. I couldn't have asked for a better team to service my home!

Frank Thomas Jr.
Columbus

Joshua did a great job cleaning up our office after a major water leak. The ceiling tiles fell through, and there was a big mess. Joshua was quick to come out and change the tiles and bring in the dehumidifiers. He gave clear instructions on what we were to expect in the coming days. I would highly recommend SERVPRO for your cleaning needs!

Kaitlyn Peach
Columbus

About Us

SERVPRO of Columbus understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Columbus specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Columbus can also mitigate mold and mildew from your home or business.

Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Columbus.

If you would like to schedule service for your home or business, please call today! We were voted Reader's Choice 4 years in a row for our outstanding service.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Dennis & Melissa & Brandon Carraway
Dennis & Melissa & Brandon Carraway
Owners of SERVPRO of Columbus | SERVPRO of S. Muscogee / Chattahoochee County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.