About Us
SERVPRO of Tri Cities is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Tri-Cities
At SERVPRO of Tri-Cities, we know that when disaster strikes, you need more than a restoration company—you need a team you can count on. Our local office proudly serves Tri-Cities, Richland, Kennewick, Franklin County, and surrounding communities with fast, reliable restoration and cleaning services. Whether it’s water, fire, mold, or storm damage, we’re here 24/7 to make it “Like it never even happened.”
Our Story
SERVPRO Team Friermuth began in 1992, when Doug Friermuth opened the doors of his very first SERVPRO franchise out of a garage on South Hill in Puyallup, WA. With just one truck and a one-man crew, Doug built his business on hard work, trust, and a commitment to helping his community through life’s toughest moments.
In 2014, Team Friermuth established headquarters in Puyallup, WA, and has been growing ever since! Today, under the leadership of Doug’s son, Kevin Friermuth, we are proud to be a second-generation SERVPRO team with 13 franchise licenses across Washington and Texas. While we’ve grown, our values remain the same: serve our communities with professionalism, compassion, and teamwork.
Why Choose SERVPRO of Tri-Cities?
- 24/7 Emergency Services – Always ready, day or night.
- Trusted Industry Leader – Backed by over 30 years of Team Friermuth experience.
- Certified Professionals – Ongoing IICRC training and advanced restoration technology.
- Faster to Any Size Disaster™ – From single-family homes to large commercial buildings.
Our Services
We provide comprehensive restoration, cleaning, and reconstruction services, including:
- Water, fire, mold, and storm damage restoration
- Commercial restoration and construction
- Specialty cleaning services, including air duct, HVAC, and biohazard cleanup
- Carpet, upholstery, and odor removal services
- Document restoration, board-up, and vandalism cleanup
Our Commitment
No job is too big or too small for our team. From homes to businesses, every project gets the same care and dedication. Our crews bring both technical expertise and a personal touch to every job, ensuring properties are restored quickly, safely, and to the highest standards.
We’re proud to be part of Tri-Cities, Kennewick, Richland, and the greater Franklin County community—and we’re even prouder to have earned the trust of our neighbors for more than three decades.
Certifications:
- IICRC Certified Firm
- Water Damage Restoration Technician (WRT)
- Fire & Smoke Damage Restoration Technician (FSRT)
- Applied Microbial Remediation Technician (AMRT)
- Journeyman Water Restorer (JWR)
- Carpet Repair & Reinstallation Technician (RRT)
- Carpet Cleaning Technician (CCT)
- Odor Control Technician (OCT)
- Upholstery & Fabric Cleaning Technician (UFT)
- Applied Structural Drying Technician (ASD)
- Health and Safety Technician (HST)
- Lead-Based Paint Activities and Renovation (RRRP)
Proudly Serving Tri-Cities, Prosser, Port Kelley, and Nearby Communities
When disaster strikes, SERVPRO of Tri-Cities is here to restore your home or business 24/7. Contact us today for immediate assistance, and let us help you get back to normal as quickly as possible.
Service Areas: Tri-Cities, WA | Kennewick, WA | Richland, WA | Finley, WA | Benton City, WA | West Richland, WA | Prosser, WA | Prt Kelley, WA | South Highlands, WA | Island View, WA | Franklin County, WA
Call SERVPRO of Tri-Cities today for expert restoration services!
Service Area
Certifications
- JWR - Journeyman Water Restorer
- OCT - Odor Control Technician
- AMRT - Applied Microbial Remediation Technician
- RRRP - Lead-Based Paint Activities and Renovation
- HST - Health and safety Technician
- ECTP - Employee Certification Training Program
- SCT - Subrogation Claims Training
- CCT - Carpet Cleaning Technician
- JTC - Journeyman Textile Cleaner
- FSRT - Fire & Smoke Damage Restoration Technician
- ASD - Applied Structural Drying Technician
- RRT - Carpet Repair & Reinstallation Technician
- CMT - Commercial Carpet Maintenance Technician
Awards
- Tri-Cities BEST: Gold Best Restoration
Affiliations
- Washington Multi-Family Housing Association
- Tri-Cities Regional Chamber of Commerce
What our
customers are saying
Nothing but fantastic from ServPro member Eddie! On time, very polite and conscientious! Informed me of exactly what would be going on dealing with the sanitizing and disinfecting of my duct work. This young man needs a raise ServPro! He’s a blessing to your business!
Warren Ruiz Great guy very polite
Eddy and Ricky were very easy to work with. They made this very stressful situation much easier on us by being knowledgable, quick and hard working. We needed them for mold remediation in our mom's basement and we would highly recommend them to anyone else who needs this service.
Eddy Gomez was very professional, knowledgeable, and thorough. He took the time to answer all of my questions and made the entire process easy to understand. I would highly recommend SERVPRO to anyone in need of assistance with fire or water damage.
Eddy Gomez did a great job with the estimation for a safe clean-up after the Benton City fire. He gave me a lot of good advice and took his time with the pictures and measurements. I feel very confident going with his company for the clean up phase. Definitely recommend Servpro to come out with any emergency.
Great experience with Luciano Flores and Divani … deep cleaned a crawl space storage area …. Fast and great to work with
We had a fire at one of our properties and SerPro was very quick to respond and take care of the immediate needs of boarding up the windows and doors. I would use them again. Great communication and easy to work with. Thank you!
Great job Luciano and John the very best experience that we Had
Warren was very professional, and knowledgeable. Highly recommend to anyone in need.