Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Charlottesville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Arrived on time and communicated well beforehand. Both gentlemen were knowledgeable and personable. I truly felt like they cared. And when you have water in your home and remediation is needed, caring goes a long way.Alonzo and Rashuun deserve kudos!
Great company to deal with. When you have a major problem like we did. Super quick to respond. Very knowledgeable and experience crew. And Alonzo and Rashunn explained exactly what was going on. Walked me through the process and provided excellent custom or service. If I had to have a bad day. At least I called the right crew to help me get the train back on the tracks.
We had some ceiling damage that resulted in insulation falling all over a bedroom. Servpro did the initial clean up, came back and did additional cleaning in and around that room and finally after the repairs, came back and shampooed the carpet. The guys who came were Ben, Nick, Cory, Barron, Darryl and Rashuun. They did an amazing job. We would absolutely call them back for any additional work we might need. Well done!!!
Russ and his partner, Kaitlyn, did a great job packing out our belongings after our house fire. Russ was communicative and I appreciated his team setting anything they were unsure about to the side for us to review before tossing it. They worked quickly, and made sure everything was done thoroughly. Thanks again!
Alonzo and Rashunn are amazing! They quickly and thoroughly cleaned and disinfected my basement after a horrible septic back up. Made sure all impacted surfaces were covered, confidently advised me on the status of my home, and left me feeling safe and well cared for. These guys deserve a huge raise and exemplify excellence in customer service. They are my heroes!!!
Alonzo is very polite and worked very hard to assist in the damage in my apartment. He was very informative and made sure I understood everything.
Alonzo and Rashaun were amazing. They were down to earth and was very honest with us. They also were very hardworking. Serv pro is lucky to have two great guys like Alonzo and Rashaun. Thank you for all you did for us during this time for us.
Lillian at SERVPRO has been wonderful to work with! She is friendly, responsive, and always great about communicating and following up. I really appreciate her professionalism and willingness to help. I look forward to continuing to work with her and the SERVPRO team!
We are extremely grateful to SERVPRO of Charlottesville for how quickly and professionally they responded to an unexpected property-damage situation involving one of our customers. Their team promptly handled the cleanup and containment, kept us informed throughout the process, and helped coordinate the next stage of repairs. Megan Pimentel, Admin Assistant for Field Operations, was especially responsive, compassionate, and helpful in keeping communication moving between everyone involved. The entire team made a stressful situation much easier to manage, and we truly appreciate their professionalism, urgency, and care for the homeowner. We would highly recommend SERVPRO of Charlottesville.
