SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of McMinn, Monroe and Polk Counties

Our Google Reviews
(423) 745-4165
4.6
(85 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

When a traumatic event or biohazard discovery occurs, the emotional and physical toll can be overwhelming. At SERVPRO of McMinn, Monroe and Polk Counties, we provide discreet and compassionate cleanup services for our neighbors in Athens, Madisonville, and Benton. Whether you are dealing with a crime scene, a sewage backup, or a hazardous chemical spill, our local specialists understand the urgency and sensitivity required to restore your property safely.

Once any local police or fire investigations are complete, our team will begin with a comprehensive safety and damage assessment. We utilize specialized equipment and follow strict industry protocols to ensure that every trace of contamination is removed. Our goal is to provide a safe environment for your family or employees as quickly as possible, allowing you to focus on what matters most. We also work closely with your insurance provider to handle the documentation and claims process during this difficult time. We are committed to restoring your space and making it "Like it never even happened."

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

SERVPRO of McMinn, Monroe, and Polk saved us from a flooded basement when our downstairs bathroom line busted. We had the carpet replaced, but they did a wonderful job cleaning the entire room. Would definitely call them again. 

Amanda and Ron Hollinger
Decatur

Very quick response and beyond professional.



 

Positive: Responsiveness, Punctuality
Michael Goetz
Athens

They responded very quickly and were on site in less than an hour. Seemed to be very considerate of our situation. Scott was easy to work with, helpful and gave us daily updates. Worked hand in hand with our insurance carrier.

Stan
Athens

Great people great company!

Elisha Farrell
Athens

SERVPRO of mcminn monroe and Polk is a great water mitigation company,the emoys are nice and informative.James was amazing and very job oriented and kept us well informed. Highly recommend using these guys to everyone!

Jeff Campbell
Athens

Professional, knowledgeable, and courteous staff and techs! Thank you for helping in our time of need.

Courtney Bowman
Athens

Very professional throughout the experience. They got here quickly when I contacted them. The owner, the office staff, the service guys were all friendly, helpful and on time. When they said they would be here, they were. The work was done neatly. Everything was left neat and tidy when they were done. In all it turned out to be a good experience during a potentially stressful time.

George Cinci
Athens

 

John Fowler and James did a great job!

Rob Gruenenfelder
Athens

what an amazing company they were fast friendly while being utmost professionally. Thank you James you are truly an asset to the company. if you need immediate help with water fire or mold problems these are the you want.

Lisa Allred
Athens

About Us

SERVPRO of McMinn, Monroe and Polk Counties understands the importance of having a go to Professional Restoration company in case disaster strikes your home or business. SERVPRO has a successful fifty year track record serving citizens that had their property affected by water, mold and fire. The stress and worry that comes with property damage from water, mold and fire and the disruption it causes in your life. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of McMinn, Monroe and Polk Counties specializes in the cleanup and restoration of residential and commercial property after a property damage from Water, Mold and Fire. In addition, our commitment to service is backed by being available twenty four hours per day, seven days per week and three hundred and sixty five days per year. Also, our quick response will allow us to arrive at your affected property within one hour of your call. Our staff is highly trained in property damage restoration from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of McMinn, Monroe and Polk Counties. We encourage you to visit our new downtown Athens,TN SERVPRO of McMinn, Monroe and Polk County headquarters at 101 South White Street. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. Our pledge is to make your property damage "Like it never even happened."

John C. Fowler
John C. Fowler
Owner of SERVPRO of McMinn, Monroe and Polk Counties

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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