Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hazleton / Dallas / Harvey's Lake

Our Google Reviews
(570) 714-3828
4.9
(71 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hazleton / Dallas / Harvey's Lake we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I would give Don, Corey and the team more than 10 points. Their customer service and attention to details far exceeded my expectations. They are true advocates of the customer and should be highly commended for a job well done.

Carol C
Kingston

Such fast and great service. From phone call to completion. Very satisfied. Don in our area was amazing! Thank you!

Amy L
West Hazleton

You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.

Lori H
Hazleton

" I had a pipe burst at a rental property. I contacted SERVPRO of Carbondale help fix the problem. I talked with Kevin, the owner. He was very helpful and professional. He and his staff were quick to respond, they were very courteous, and addressed my problem with complete professionalism. I highly recommend this great outfit and will use them again should a similar situation arise."

Daniel F
Dallas

"SERVPRO Rocks!!! I have a rental in Scranton and the pipes in my laundry room froze and burst causing a good amount of damage. I called Nick and he came out the same day, quoted me and started the job immediately. Which I believe saved me from further water damage. He gave me a time frame, in which I could expect the job to be started and completed. I was absolutely impressed, he was right on target! He communicated with me through the process and never left me wondering. Work was done to perfection! The office staff was fantastic to deal with, very professional and efficient. I would recommend SERVPRO to anyone and everyone!!! You guys are the best!!!"

Jenn R
Hazleton

They responded quickly and were on the scene the same day. Professional, courteous and friendly. Highly recommend.

Jeannine L.
Sugarloaf

All water damage was cleaned up quickly and done very professionally with little disruption to the rest of my home

Lucia P.
Plains

Scott  left a 5 star review on google

After a minor dishwasher leak turned into a more significant problem, SERVPRO was there the next morning after we contacted our insurance agency and spent several days ensuring that our kitchen and basement did not receive any ill effects from the water damage. The quick response saved us from damage that would have cost considerably more to repair. As it is, the laminate floor was too far gone but the subfloor is totally intact and we had our new floor laid with about 8 hours of work from another contractor. I am very pleased with the work, speed and professionalism of the SERVPRO employees.

Scott H
West Hazleton

IF YOU CAN CHANGE ONE(1) THING ABOUT HOW SERVPRO HANDLED YOUR PROJECT, WHAT WOULD IT BE ? Nothing..from the first I spoke with who was Nick Burruano to Don Conway crew chief/HVAC specialist and his crew who followed up to check the progression of moisture and removal of equipment were always professional and efficient..most importantly patient with questions and fielding concerns..thank you to you and your team ..just great service in a stressful wet situation that homeowners do not want to find themselves in.

Jennifer C
Avoca

I would give Don, Corey and the team more than 10 points. Their customer service and attention to details far exceeded my expectations. They are true advocates of the customer and should be highly commended for a job well done.

Carol C
Kingston

Such fast and great service. From phone call to completion. Very satisfied. Don in our area was amazing! Thank you!

Amy L
West Hazleton

You just finished clean up after our sewer line overflowed into our 1/2 bathroom and family room. I wanted to compliment the folks you sent to help do the demo, clean up, and dry out of the space. They were a friendly hardworking group who were also understanding and accommodating of my allergy issues that could have been triggered by some of the clean up process. Chris headed up the job and was especially patient with my questions and explaining the process. I was having difficulty finding a local contractor who does concrete polishing and Chris also shared a contact for a contractor I wouldn't have been able to find otherwise. Thanks for being there and doing what you do to make an unfortunate situation better.

Lori H
Hazleton

" I had a pipe burst at a rental property. I contacted SERVPRO of Carbondale help fix the problem. I talked with Kevin, the owner. He was very helpful and professional. He and his staff were quick to respond, they were very courteous, and addressed my problem with complete professionalism. I highly recommend this great outfit and will use them again should a similar situation arise."

Daniel F
Dallas

"SERVPRO Rocks!!! I have a rental in Scranton and the pipes in my laundry room froze and burst causing a good amount of damage. I called Nick and he came out the same day, quoted me and started the job immediately. Which I believe saved me from further water damage. He gave me a time frame, in which I could expect the job to be started and completed. I was absolutely impressed, he was right on target! He communicated with me through the process and never left me wondering. Work was done to perfection! The office staff was fantastic to deal with, very professional and efficient. I would recommend SERVPRO to anyone and everyone!!! You guys are the best!!!"

Jenn R
Hazleton

They responded quickly and were on the scene the same day. Professional, courteous and friendly. Highly recommend.

Jeannine L.
Sugarloaf

All water damage was cleaned up quickly and done very professionally with little disruption to the rest of my home

Lucia P.
Plains

Scott  left a 5 star review on google

After a minor dishwasher leak turned into a more significant problem, SERVPRO was there the next morning after we contacted our insurance agency and spent several days ensuring that our kitchen and basement did not receive any ill effects from the water damage. The quick response saved us from damage that would have cost considerably more to repair. As it is, the laminate floor was too far gone but the subfloor is totally intact and we had our new floor laid with about 8 hours of work from another contractor. I am very pleased with the work, speed and professionalism of the SERVPRO employees.

Scott H
West Hazleton

IF YOU CAN CHANGE ONE(1) THING ABOUT HOW SERVPRO HANDLED YOUR PROJECT, WHAT WOULD IT BE ? Nothing..from the first I spoke with who was Nick Burruano to Don Conway crew chief/HVAC specialist and his crew who followed up to check the progression of moisture and removal of equipment were always professional and efficient..most importantly patient with questions and fielding concerns..thank you to you and your team ..just great service in a stressful wet situation that homeowners do not want to find themselves in.

Jennifer C
Avoca

About Us

Our Story:

SERVPRO of Hazleton, Dallas and Harveys Lake opened under Franchise owner John Lazo, in January 2021. Located in Northeastern Pennsylvania the franchise operates from our Hazleton, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to serving you for your residential or commercial needs.

Our Community & Business Partners:

SERVPRO of Hazleton, Dallas and Harveys Lake works with most insurance carriers and has relationships with many insurance agents throughout the area. We are proud to be their choice when disaster happens.  We are also preferred vendors for many commercial property managers in the area. We are proud supporters and community partners of the Hazleton Chamber of CommerceToys for TotsCASA of Luzerne County, and many more. From our inception, it has always been our priority to volunteer our time and resources to help give back to our community. 

Our Trained & Certified Employees: 

We are an IICRC certified firm with numerous industry related certifications. We are also certified by the EPA to conduct lead based paint renovation and repairs.We have the training and equipment to restore your home or business and no job is too big or too small. We are “Ready for whatever happens." Our employees take pride in their work and understand how stressful a disaster can be to you. Please contact us with any questions at (570) 714-0090. 

We are proud to be a nationally known and trusted brand, owned and operated by a local family in NEPA. 

Certifications

  • (CBRT) Certified Bio Recovery Technician
  • ABRA Certified Bio Recovery Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

Affiliations

  • Business Network International
  • Community Reading Day
  • First Responder Bowl
  • Funeral Directors Association
  • Greater Hazleton Chamber of Commerce
  • Head Start Program
  • Institute of Inspection, Cleaning and Restoration Certification – IICRC
  • PGA Tour
  • The Salvation Army, Wilkes-Barre, PA
  • Toys for Tots

John S. Lazo
John S. Lazo
Owner of SERVPRO of Hazleton / Dallas / Harvey's Lake

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.