Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Medford / Ashland
Our Google Reviews
(541) 773-3740
4.6
(130 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Medford / Ashland we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I have been impressed with the time Bert and Caden have spent working to dry the house after the water leak. They pay close attention to what needs to be done.

Jenny Rasmussen

These guys were great! Very professional and were very communicative during all steps of the processing of our recent claim! I Highly recommend Bert and Caden.

Miguel Torres Jr

wonderful service came out and got it done

Chandelle Torres

Bert was very helpful coordinating tear out with a temporary solution to allow access. Much appreciated!

Deborah Sanchez

Bert and Caden are amazing. Very professional, neat work and very respectful. I also appreciate that they answer any of my questions and call before coming!! Really happy with their work! This one area in our bedroom needed a little more drying and Bert took the time to make this to focus the air into the needed space. Works awesome.

Kristine Robertson

I am disabled and often find businesses that take advantage of me, and others suffering dissabilities. Rarely, I come across a business that goes out of the normal way, to extend special concern and care to their customers. This business is one of those exceptionally rare businesses that I would trust with my life. They won't rip you off and they will take great care of you. Don and John (the Owners) genuinely care about giving their customers the best service the industry has to offer, at the most affordable price. If it was a restuarant, I would dine with them, every meal. Go on and get estimates from their competitors, but in your final decision, trust these folks. You will be glad you did. By the way, they do not know I am offering this review and they did not solicited it from me. They earned my respect, and appreciation. They will earn yours too. RCM

ron mccain

We had ServPro out to help us when our home experienced extreme water damage. These guys were just the very best. Prompt, professional, and considerate. Anthony, and his team (Cody W. and Cody), kept us informed every step of the way as to what was going to happen, what to expect, next steps, etc. They did such a great job! We appreciate how they made an extremely stressful situation a lot better for us. We felt assured the job would be done thoroughly and correctly, and that we were in good hands. We highly recommend ServPro of Medford/Ashland.

Kristine Kellogg-Garrison

Terry the construction manager is Awesome to work with. He has great attention to detail. I highly recommend them.

Peter Ralls

John B. from SERVPRO of Medford/Ashland came out to inspect our ceiling and the mold in our bathroom. He was professional, knowledgeable, and took the time to explain what he found and what our next steps should be. We appreciated that he answered all of our questions honestly and made the process much less stressful. Thank you for the excellent customer service!

Tiesha Ely

About Us

SERVPRO of Medford/Ashland provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency. SERVPRO of Medford/Ashland understands the stress and worry that comes with a fire or with water damage and the disruption it causes in your life and home or business.

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Medford/Ashland specializes in the cleanup and restoration of fire, smoke, or water damage in residential and commercial property. SERVPRO of Medford/Ashland can also mitigate mold and mildew from your home or business.

Team Bestul's staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Medford/Ashland. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

John Robert Bestul
John Robert Bestul
Owner of SERVPRO of Medford / Ashland

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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