Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of West Monroe County
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of West Monroe County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
The SERVPRO crew is fabulous to work with! Our sump pump stopped working and our 1700 square foot, carpeted and dry wall basement flooded. It was a mess. Toys, games, camping equipment, electronics, etc destroyed. Justin was our 1st contact when we called. He walked us through what should be done (even suggested what to ask if we ended up going with a different company for service). Because of so many other service calls he hoped to fit us in the next morning. Justin called us back at 8:30 am the next day. Joe T was at the house by 10:30 am and walked us through SERVPRO’s steps to dry the basement. He answered all our questions and was very patient. He also provided some tips regarding restoration once everything dried. He had someone to the house 2 hours later replacing our sump pump. I wanted to do some pre-cleanup before they started their work so Joe T said the crew could start the next day by 8:30 am. And that they did. All 12 of them arrived at 8:30 am the next day and got the job done by 11:30 am. Joe T took the time to introduce all of them to me and they where all very patient and diligent. If I could remember all their names I would give each of them an individual shout out. Eli mapped the place out to determine the right amount of fans & dehumidifiers that would be needed. A careful balance of cost and amount of electrical load that our house could handle. He even came back in the evening since we were having trouble with tripping our circuit breaker. Justin arrived during the job and helped me figure out the right size and number of dehumidifiers that would be best for our basement. He also provided some good ideas for basement floor replacements. We hope to work with SERVPRO for the rebuilding phase next. We would highly recommend SERVPRO (on Emerson Street). You won’t be sorry. Many thanks to each and every one of you!
The SERVPRO crew is fabulous to work with! Our sump pump stopped working and our 1700 square foot, carpeted and dry wall basement flooded. It was a mess. Toys, games, camping equipment, electronics, etc destroyed. Justin was our 1st contact when we called. He walked us through what should be done (even suggested what to ask if we ended up going with a different company for service). Because of so many other service calls he hoped to fit us in the next morning. Justin called us back at 8:30 am the next day. Joe T was at the house by 10:30 am and walked us through SERVPRO’s steps to dry the basement. He answered all our questions and was very patient. He also provided some tips regarding restoration once everything dried. He had someone to the house 2 hours later replacing our sump pump. I wanted to do some pre-cleanup before they started their work so Joe T said the crew could start the next day by 8:30 am. And that they did. All 12 of them arrived at 8:30 am the next day and got the job done by 11:30 am. Joe T took the time to introduce all of them to me and they where all very patient and diligent. If I could remember all their names I would give each of them an individual shout out. Eli mapped the place out to determine the right amount of fans & dehumidifiers that would be needed. A careful balance of cost and amount of electrical load that our house could handle. He even came back in the evening since we were having trouble with tripping our circuit breaker. Justin arrived during the job and helped me figure out the right size and number of dehumidifiers that would be best for our basement. He also provided some good ideas for basement floor replacements. We hope to work with SERVPRO for the rebuilding phase next. We would highly recommend SERVPRO (on Emerson Street). You won’t be sorry. Many thanks to each and every one of you! Sincerely Rena & Tom
We called on a Saturday morning and they were there that afternoon. Eli and his crew all have superior customer service. Exceptional job by an outstanding company. If you ever have sewage to get cleaned up, this is definitely the company to call!
I had a basement flooded and called these guys after the fire department pumped it out. They had a crew on site within an hour or 2, a pile of guys that had the damaged belongings, 3 vans packed full, out the door within 4 hrs. They set up 3 monster dehumidifiers and 20 high powered fans and were out in 5 hours total. Because of them it went from disaster to smiles in no time at all. They were polite, courteous, service oriented and just did a great job. Can't say enough about Justin and his crew. Great great company.
“Again, thanks for your ‘amazing’ service. You came to our rescue and took excellent care of our water damage!”
Very professional and explained the process, answered questions clear and concise, very friendly and easy to work with.
The team did a phenomenal job. Very courteous, thorough, and they explained every step in the process. They made it a priority to ensure the work area was cleaned up prior to leaving. They made a bad situation much better!
I recently had an unfortunate incident occur in my home. The storm sewer in my front yard burst, flooding my basement. At the suggestion of my insurance adjuster I contacted SERVPRO West Monroe. The point person for the job was Eli. Eli communicated well with me throughout the process. He scheduled all appointments including those with outside companies. He was patient answering my many questions without ever talking down to me. I am satisfied with my SERVPRO experience. From Sue and Mary in the office to Joe, Sonia, and Karina, Eli, Adam, Ken, Josh, Mike, Anthony, Sam and Jose everyone was professional, proficient and respectful. The Wandtke's are fortunate to have such great employees.
SERVPRO was proficient, pleasant and courteous. A water pipe had froze and burst at the apartment complex I reside at. That flooded the hall and residential areas. Hopefully this occurrence does not happen but, if it were, I would recommend this company.
The SERVPRO crew is fabulous to work with! Our sump pump stopped working and our 1700 square foot, carpeted and dry wall basement flooded. It was a mess. Toys, games, camping equipment, electronics, etc destroyed. Justin was our 1st contact when we called. He walked us through what should be done (even suggested what to ask if we ended up going with a different company for service). Because of so many other service calls he hoped to fit us in the next morning. Justin called us back at 8:30 am the next day. Joe T was at the house by 10:30 am and walked us through SERVPRO’s steps to dry the basement. He answered all our questions and was very patient. He also provided some tips regarding restoration once everything dried. He had someone to the house 2 hours later replacing our sump pump. I wanted to do some pre-cleanup before they started their work so Joe T said the crew could start the next day by 8:30 am. And that they did. All 12 of them arrived at 8:30 am the next day and got the job done by 11:30 am. Joe T took the time to introduce all of them to me and they where all very patient and diligent. If I could remember all their names I would give each of them an individual shout out. Eli mapped the place out to determine the right amount of fans & dehumidifiers that would be needed. A careful balance of cost and amount of electrical load that our house could handle. He even came back in the evening since we were having trouble with tripping our circuit breaker. Justin arrived during the job and helped me figure out the right size and number of dehumidifiers that would be best for our basement. He also provided some good ideas for basement floor replacements. We hope to work with SERVPRO for the rebuilding phase next. We would highly recommend SERVPRO (on Emerson Street). You won’t be sorry. Many thanks to each and every one of you!
The SERVPRO crew is fabulous to work with! Our sump pump stopped working and our 1700 square foot, carpeted and dry wall basement flooded. It was a mess. Toys, games, camping equipment, electronics, etc destroyed. Justin was our 1st contact when we called. He walked us through what should be done (even suggested what to ask if we ended up going with a different company for service). Because of so many other service calls he hoped to fit us in the next morning. Justin called us back at 8:30 am the next day. Joe T was at the house by 10:30 am and walked us through SERVPRO’s steps to dry the basement. He answered all our questions and was very patient. He also provided some tips regarding restoration once everything dried. He had someone to the house 2 hours later replacing our sump pump. I wanted to do some pre-cleanup before they started their work so Joe T said the crew could start the next day by 8:30 am. And that they did. All 12 of them arrived at 8:30 am the next day and got the job done by 11:30 am. Joe T took the time to introduce all of them to me and they where all very patient and diligent. If I could remember all their names I would give each of them an individual shout out. Eli mapped the place out to determine the right amount of fans & dehumidifiers that would be needed. A careful balance of cost and amount of electrical load that our house could handle. He even came back in the evening since we were having trouble with tripping our circuit breaker. Justin arrived during the job and helped me figure out the right size and number of dehumidifiers that would be best for our basement. He also provided some good ideas for basement floor replacements. We hope to work with SERVPRO for the rebuilding phase next. We would highly recommend SERVPRO (on Emerson Street). You won’t be sorry. Many thanks to each and every one of you! Sincerely Rena & Tom
We called on a Saturday morning and they were there that afternoon. Eli and his crew all have superior customer service. Exceptional job by an outstanding company. If you ever have sewage to get cleaned up, this is definitely the company to call!
I had a basement flooded and called these guys after the fire department pumped it out. They had a crew on site within an hour or 2, a pile of guys that had the damaged belongings, 3 vans packed full, out the door within 4 hrs. They set up 3 monster dehumidifiers and 20 high powered fans and were out in 5 hours total. Because of them it went from disaster to smiles in no time at all. They were polite, courteous, service oriented and just did a great job. Can't say enough about Justin and his crew. Great great company.
“Again, thanks for your ‘amazing’ service. You came to our rescue and took excellent care of our water damage!”
Very professional and explained the process, answered questions clear and concise, very friendly and easy to work with.
The team did a phenomenal job. Very courteous, thorough, and they explained every step in the process. They made it a priority to ensure the work area was cleaned up prior to leaving. They made a bad situation much better!
I recently had an unfortunate incident occur in my home. The storm sewer in my front yard burst, flooding my basement. At the suggestion of my insurance adjuster I contacted SERVPRO West Monroe. The point person for the job was Eli. Eli communicated well with me throughout the process. He scheduled all appointments including those with outside companies. He was patient answering my many questions without ever talking down to me. I am satisfied with my SERVPRO experience. From Sue and Mary in the office to Joe, Sonia, and Karina, Eli, Adam, Ken, Josh, Mike, Anthony, Sam and Jose everyone was professional, proficient and respectful. The Wandtke's are fortunate to have such great employees.
SERVPRO was proficient, pleasant and courteous. A water pipe had froze and burst at the apartment complex I reside at. That flooded the hall and residential areas. Hopefully this occurrence does not happen but, if it were, I would recommend this company.
About Us
What We Do:
SERVPRO® of West Monroe County understands the stress and worry that comes with damage to your home or business and the disruption it can cause in your life. Whether it's fire, water, mold or storm damage, we approach every situation uniquely with compassion and integrity. We'll take care of the job from start to finish with the highest professional quality the industry can offer.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO® of West Monroe County. We are a family owned and operated franchise serving you since 1991.
Why We Do It:
SERVPRO® of West Monroe County has been family owned and operated by Jim and Michele Wandtke. We work to ensure one thing at each step: MAKE THE CUSTOMER HAPPY. We take care of our customers and our community because we are part of that community.
Before Jim and Michele bought SERVPRO® of West Monroe County from Michele's parents, Michael and Joanne Kadey, they worked in the Rochester area. Having the dream of owning their own business, they bought SERVPRO® of West Monroe County and have grown the business and community every year since 1991.
Get In Touch:
We'd love to help any way possible! Please feel free to contact us at our office at (585) 723-1990.
For community events and involvement contact Andrea Cammilleri at ANDREA.SERVPRO8196@gmail.com
