Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Saginaw / Bay City
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Saginaw / Bay City we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had an automatic valve fail, and we had several inches of water in our basement. Insurance contacted SERVPRO and they sent a crew to assess. The team worked tirelessly to clean and salvage items. They worked over the next several days checking and drying out everything. Everyone in their crew was professional. They lived up to their slogan, "Like it never even happened." We can’t say enough good things about their service.
45 minutes after I placed the call, they were here. Very professional. Bob and TJ didn’t mess around. Got the job done right away. I highly recommend!
My basement flooded with sewage - I did not know where to start as far as calling people to help with the cleanup. I was given several names, one of them being SERVPRO. SERVPRO was FANTASTIC, from beginning cleanup to the end. The guys answered all of my questions- they were polite, friendly, called to let me know if they were running late, cleaned up, and showed up. Rocky was excellent. He treated me like family, explained how things worked, stayed on top of the project, and worked with the Insurance company on all issues. I’ve never had a company show so much respect on everything they did. I can’t thank the guys that worked on my basement enough.
The crew arrived quickly and started cleaning the water out of the basement. They were very fast at what they did. I thought they were very good at the work they did. They came back to check on the floor to make sure it was drying and kept up to date. Great job.
I had the best service from my SERVPRO team. Rocky made sure everything was done correctly and paid attention to every detail. He was easy to get ahold of and address every need and concern. Logan work was amazing. I wish you could see the molding that he put in. He even used a file to manage the different curves. His painting was perfect. I can't say enough wonderful things about these two men.
I can’t say enough positive things about this SERVPRO office! Every single person we worked with was just wonderful, positive, proactive, and professional. Our project manager, Rocky, was responsive to every question - and if there was something he wasn’t sure of it, he made sure to find out and let us know. He was definitely the calm in our storm! He put amazing people on our project who did a top-notch job. Jim and his crew made our ceilings look new again, and Logan did a masterful job in putting in our hardwood floors. They were helpful, respectful, and definitely the “best of the best”. Similarly, our contents and cleaning manager, Jeni, stepped in and made that aspect of the project move seamlessly, handling situations promptly and efficiently. Her crew was so polite, helpful, and fun to be around.
SERVPRO went out of its way to make sure our house was ready to move into on moving day. They went over and beyond expectations, making sure things were done right. I highly recommend them for any water cleanup you might need.
Excellent company! I had a major sewer line issue and was not able to get through to an emergency plumber at 3 am but SERVPRO answered my call and guided me with recommendations, then proceeded to follow up with an appointment already blocked for me that same day. Very professional staff, great communication, and FAST wonderful results!
SERVPRO quickly assessed what was needed to dry my carpet and sanitize the basement area after my water heater failed. Water was removed and drying fans and a commercial dehumidifier were installed within hours of my call. Everything was back to 100% within 24 hours. Very professional and a job well done.
About Us
Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.
SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes.
SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more.
We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need.
