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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northwest Genesee County

Our Google Reviews
(810) 732-3298
4.7
(379 reviews)

Service Areas

Flint, MI | Flushing, MI | Clio, MI | Montrose, MI | Mt. Morris, MI | Vienna, MI | Clayton, MI | Beecher, MI | Fenton, MI | Linden, MI | Swartz Creek, MI | Argentine, MI | Gaines, MI | Bayport Park, MI | Rankin, MI | Lake Fenton, MI | Lapeer, MI | Oxford, MI | Imlay City, MI | Burton, MI | Davison, MI | Grand Blanc, MI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Genesee County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

So thankful for the thorough and ready help with our hot water tank damage. When others told us, see you Monday...SERVPRO (Shane and Shina)showed up on Saturday and took action to restore our house. - Tom Forgie

Tom Forgie
Linden

My husband and I were out of our house for over 3-4 hrs and when we arrived back home we walked into a water disaster! Our kitchen and finished basement were flooded. Refrigerator water line was pouring water everywhere. Called our insurance company and was given SERVPRO as a company to assist. Tom and Mark our awesome team called to give us their approximate time of arrival. They were prompt and courteous arriving when we were desperate for help. We honestly can’t thank them enough for their work and understanding of our situation! We recommend them highly!

Bonnie Politowski
Grand Blanc

The hose came off my washing machine while I was at work and flooded my entire laundry and storage room. My insurance agent told me to call SERVPRO, and they were at my house that same day. Not only did they take care of the water, but they cleaned and returned my belongings to me as good as new. I would recommend them to anyone.

Jamie C
Flushing

SERVPRO has been the answer to all my woes. Massive water damage to a finished basement due to sump pump failure left me in despair & anguish. The team arrived to my home in the late evening hours to cut, bag, pack & carry up a seemingly endless flight of stairs, 50 bags of soaking wet pad & carpet.They worked expeditiously with an with an upbeat, professional demeanor, as well as, conscientiousness for the care of my home & belongings. They showed a great sense of empathy for my stressful situation as they explained to me, very patiently, each step of the mitigation process. Kudos to the team! You Rock!!!

Barbara G
Swartz Creek

[They] helped so much when we needed them the most for drying out our home. We highly recommend them if you need anything done.

Aimee C
Flint

Aaron and Braxton, are the truly amazing. They were respectful and always professional and very kind . They came and began working right away. They took pictures along the way of their work because it’s difficult for me to go up and down stairs. The bedroom, closet and bathroom are absolutely beautiful. SERVPRO these two young men are truly an asset to your company. You should be very proud of them.

Goharik
Clarkston

Coming home from vacation to the flooded basement of as devastating but I called SERVPRO and they sent out a crew within hours and they stayed till almost 8pm!! The entire crew was very considerate of all of our belongings and I couldn’t have asked for a better crew to help us thru this! Thank you to Landon, Devin, Joey, Carmen, Sky, Jordon and DeAnthony, you guys were an amazing crew and I appreciate it!

Marcia
Clio

These gentleman Israel, Dan W, Caleb, Joey, Devin, Landon, Oussama, Justin and Bryce were all amazing. They were prompt and worked nonstop like worker bees. They were all polite and extremely helpful and were able to answer all my questions during the whole process. I will be recommending them for anyone needing this type of service.

Tammy
Fenton

Our finished basement flooded and we had just moved into the house so all of our belongings were down there as well. My insurance company recommended me to call SERVPRO and I couldn't be more thankful to have had them come out. They arrived at my house within a couple hours and were on it! Shane, Dan, Justin, and Courtney were so incredibly polite and helpful. They were very open to me asking a ton of questions and were super knowledgeable in what they do. They never seemed annoyed with what they had to do or with me asking them so many questions. They are truly a great group of people to have worked with! I knew that we could trust them 100%. I know that we won't have to worry about any more damage from the water because of this company, which is such a huge relief! Now we can start fresh in our basement and get it back to the way we want it. I would HIGHLY recommend them!

Kayla Farlow
Flint

So thankful for the thorough and ready help with our hot water tank damage. When others told us, see you Monday...SERVPRO (Shane and Shina)showed up on Saturday and took action to restore our house. - Tom Forgie

Tom Forgie
Linden

My husband and I were out of our house for over 3-4 hrs and when we arrived back home we walked into a water disaster! Our kitchen and finished basement were flooded. Refrigerator water line was pouring water everywhere. Called our insurance company and was given SERVPRO as a company to assist. Tom and Mark our awesome team called to give us their approximate time of arrival. They were prompt and courteous arriving when we were desperate for help. We honestly can’t thank them enough for their work and understanding of our situation! We recommend them highly!

Bonnie Politowski
Grand Blanc

The hose came off my washing machine while I was at work and flooded my entire laundry and storage room. My insurance agent told me to call SERVPRO, and they were at my house that same day. Not only did they take care of the water, but they cleaned and returned my belongings to me as good as new. I would recommend them to anyone.

Jamie C
Flushing

SERVPRO has been the answer to all my woes. Massive water damage to a finished basement due to sump pump failure left me in despair & anguish. The team arrived to my home in the late evening hours to cut, bag, pack & carry up a seemingly endless flight of stairs, 50 bags of soaking wet pad & carpet.They worked expeditiously with an with an upbeat, professional demeanor, as well as, conscientiousness for the care of my home & belongings. They showed a great sense of empathy for my stressful situation as they explained to me, very patiently, each step of the mitigation process. Kudos to the team! You Rock!!!

Barbara G
Swartz Creek

[They] helped so much when we needed them the most for drying out our home. We highly recommend them if you need anything done.

Aimee C
Flint

Aaron and Braxton, are the truly amazing. They were respectful and always professional and very kind . They came and began working right away. They took pictures along the way of their work because it’s difficult for me to go up and down stairs. The bedroom, closet and bathroom are absolutely beautiful. SERVPRO these two young men are truly an asset to your company. You should be very proud of them.

Goharik
Clarkston

Coming home from vacation to the flooded basement of as devastating but I called SERVPRO and they sent out a crew within hours and they stayed till almost 8pm!! The entire crew was very considerate of all of our belongings and I couldn’t have asked for a better crew to help us thru this! Thank you to Landon, Devin, Joey, Carmen, Sky, Jordon and DeAnthony, you guys were an amazing crew and I appreciate it!

Marcia
Clio

These gentleman Israel, Dan W, Caleb, Joey, Devin, Landon, Oussama, Justin and Bryce were all amazing. They were prompt and worked nonstop like worker bees. They were all polite and extremely helpful and were able to answer all my questions during the whole process. I will be recommending them for anyone needing this type of service.

Tammy
Fenton

Our finished basement flooded and we had just moved into the house so all of our belongings were down there as well. My insurance company recommended me to call SERVPRO and I couldn't be more thankful to have had them come out. They arrived at my house within a couple hours and were on it! Shane, Dan, Justin, and Courtney were so incredibly polite and helpful. They were very open to me asking a ton of questions and were super knowledgeable in what they do. They never seemed annoyed with what they had to do or with me asking them so many questions. They are truly a great group of people to have worked with! I knew that we could trust them 100%. I know that we won't have to worry about any more damage from the water because of this company, which is such a huge relief! Now we can start fresh in our basement and get it back to the way we want it. I would HIGHLY recommend them!

Kayla Farlow
Flint

About Us

  • LOCAL OWNER

Joshua Ingersoll has owned SERVPRO of Northwest Genesee County since early 2017, having purchased the franchise from the former owners.  He and his wife, Brienne, live in Genesee County, and have built strong ties to the communities in which they live.  Every one of our 20+ employees lives within Genesee County, and we are proud to live and work in our home areas.

  • COMMUNITY INVOLVEMENT

As a company, we are heavily involved in the local chambers of commerce, and sponsors of multiple Chamber events throughout the year in Flint, Fenton, Swartz Creek, and Flushing.  In addition to deep ties in the local community, we are also supporters of multiple local community initiatives and organizations including the Red Cross, Boys and Girls Club, Habitat for Humanity, and #londonstrong.

  • OUR TEAM

Our Team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

  • WHY SERVPRO?

SERVPRO of Northwest Genesee County and SERVPRO of Fenton understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened.®"  SERVPRO of Northwest Genesee County and SERVPRO of Fenton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. We can also mitigate mold and mildew from your home or business.

With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Northwest Genesee County and SERVPRO of Fenton.  If you would like to schedule service for your home or business, please call today!  Serving you since 1967, SERVPRO® is the cleaning and restoration brand you know and trust.

Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Joshua A. Ingersoll, Dean M. Dingman, Eric D. Chesser
Owners of SERVPRO of Northwest Genesee County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.