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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lawrence / Ottawa

Our Google Reviews
(785) 690-7373
5.0
(149 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lawrence / Ottawa we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very hard working , knowledgeable, courteous, and professional

Stephen McAllister
Lawrence

Very Professional, knowledgeable, and helpful. Fully communicated all steps and processes. SERVPRO technicians were "on top of the issues" from the first visit. Arrived promptly, always professional and courteous. They delivered quality & knowledgeable work and customer service!

Kate Blocker
Lawrence

SERVPRO was prompt and professional and made sure their job was completed. Thank you for doing a thorough job at detecting moisture and taking care of all needs to complete the task at hand. Your Staff was very informative in what the job needed to be done.

Wally Barnett
Perry

These guys are very Professional, kind, and hardworking. SERVPRO went above and beyond to help save and dry all of my possessions that were damaged. They followed up each day until the job was finished. I would highly recommend SERVPRO.

Greg Markway
Baldwin City

SERVPRO was very professional.

Curtis Weaver
PAOLA

Just thanking you for taking care of our home after water damage due to a very leaky water heater. Jackson was so nice and easy to work with. He described exactly what he was going to do and then did it very quickly. He was very good to our puppy who could be a nuisance if you're working. He came back to remove the equipment and did so while we were gone and we totally trusted him to be there. He even fed Charlie on his way out and put him back in the house. Thanks for the kindness and service. I don't have Facebook or Twitter so I am leaving this email. 

Anne
Lawrence

Thank you so much for your hard work and time spent getting our shop back to "dry" so we could re-open! I cannot thank you enough and we will spread the word all around to show how incredible our experience was with your service!

Sandy Russell - Twisted Sisters Coffee
Mission

Very professional and accomodating. I was very pleased at the willingness to come to my home and help me on the July 4th holiday!

Judy Lewis
Lawrence

A wonderful courteous crew, very pleased with both technicians. I would have them back anytime we need them.

Deb Kelly
Lawrence

Very hard working , knowledgeable, courteous, and professional

Stephen McAllister
Lawrence

Very Professional, knowledgeable, and helpful. Fully communicated all steps and processes. SERVPRO technicians were "on top of the issues" from the first visit. Arrived promptly, always professional and courteous. They delivered quality & knowledgeable work and customer service!

Kate Blocker
Lawrence

SERVPRO was prompt and professional and made sure their job was completed. Thank you for doing a thorough job at detecting moisture and taking care of all needs to complete the task at hand. Your Staff was very informative in what the job needed to be done.

Wally Barnett
Perry

These guys are very Professional, kind, and hardworking. SERVPRO went above and beyond to help save and dry all of my possessions that were damaged. They followed up each day until the job was finished. I would highly recommend SERVPRO.

Greg Markway
Baldwin City

SERVPRO was very professional.

Curtis Weaver
PAOLA

Just thanking you for taking care of our home after water damage due to a very leaky water heater. Jackson was so nice and easy to work with. He described exactly what he was going to do and then did it very quickly. He was very good to our puppy who could be a nuisance if you're working. He came back to remove the equipment and did so while we were gone and we totally trusted him to be there. He even fed Charlie on his way out and put him back in the house. Thanks for the kindness and service. I don't have Facebook or Twitter so I am leaving this email. 

Anne
Lawrence

Thank you so much for your hard work and time spent getting our shop back to "dry" so we could re-open! I cannot thank you enough and we will spread the word all around to show how incredible our experience was with your service!

Sandy Russell - Twisted Sisters Coffee
Mission

Very professional and accomodating. I was very pleased at the willingness to come to my home and help me on the July 4th holiday!

Judy Lewis
Lawrence

A wonderful courteous crew, very pleased with both technicians. I would have them back anytime we need them.

Deb Kelly
Lawrence

About Us

Going through a water, fire, mold, storm, or commercial loss can be stressful and burdensome. Let our skilled and efficient team here at SERVPRO of Lawrence/Ottawa and East Topeka assist you in this stressful time. Call us at any time, (785)-690-7373. Our team is ready to respond any day and any time, 24/7. Even holidays and weekends won’t stop us from returning your residential or commercial loss back to its original state. Our qualified personnel are ready to put all their knowledge and expertise to the test. Our team is ready to take care of all your restoration and mitigation needs, no matter how big or small.

Robert & Terri L. O'Neill
Robert & Terri L. O'Neill
Owners of SERVPRO of Lawrence / Ottawa

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.