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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Indianapolis West

Our Google Reviews
(317) 243-3149
4.8
(62 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Indianapolis West we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thanks so much for getting my home dried out and cleaned up so quickly! Your crews were very knowledgeable and professional. Thank you for the care that you showed for my family and my home. Great work!

Kevin F.
Indianapolis

These guys were true professionals. They came to my house within 30 minutes of my calling them. They were very knowledgeable and polite. They found all of the water both inside and outside of my walls and placed their drying equipment. They came back to monitor the progress daily and within three days my home was dry and odor free. Great service!

James R
Indianapolis

I didn't have to wait for service. They were prompt to my call and wanted to make sure I was satisfied. They were nice and knowledgeable to my concerns. They dried my basement out and deodorized so the smell has gone away.

Kim C.
INDIANAPOLIS

They were very prompt in arrival and came back the next day and the day after that to check on the drying to see that it was going correctly. The company I had 7 years ago didn't do that. I am very pleased.

Susan R.
INDIANAPOLIS

I had a tree limb fall on my house causing water to enter through the roof. T.J, and his crew not only removed the water and dried the house out but did all the repairs to fix things like they were before the storm. Thank you so much!

Becky E.
Indianapolis

Have worked with Rick, Tommy and TJ. They were very professional, answered our questions most important in these changing times wore mask while in our home and did social distancing. I feel they think of their customers and their safety first.

Jimmy G.
Indianapolis

"SERVPRO of Indianapolis West dried my home after I had a water damage. The refrigerator leaked water under the hardwood. I called them and within an hour they were here working in my house. Thank you for the fast response and great service."

Wilson G.
Indianapolis

"I had a water damage at my home in Speedway, IN. I called SERVPRO of Indianapolis West and they came out immediately. They cleaned up all the water and dried my house really fast. They were not only fast but careful too. The guys wore those little boot covers to keep my floors from getting dirty. Thank you for everything!"

Malik L.
Indianapolis

"I called SERVPRO at 3am because I had water all over my kitchen floor. The ice maker line had broken and I had a huge mess. They answered my call at 3am and dispatched a crew to come that same night. They were here and were cleaning all the water by 4:30am. They did a great and I would recommend them to anyone" Thanks SERVPRO of Indianapolis West"

Zane W.
Brownsburg

Thanks so much for getting my home dried out and cleaned up so quickly! Your crews were very knowledgeable and professional. Thank you for the care that you showed for my family and my home. Great work!

Kevin F.
Indianapolis

These guys were true professionals. They came to my house within 30 minutes of my calling them. They were very knowledgeable and polite. They found all of the water both inside and outside of my walls and placed their drying equipment. They came back to monitor the progress daily and within three days my home was dry and odor free. Great service!

James R
Indianapolis

I didn't have to wait for service. They were prompt to my call and wanted to make sure I was satisfied. They were nice and knowledgeable to my concerns. They dried my basement out and deodorized so the smell has gone away.

Kim C.
INDIANAPOLIS

They were very prompt in arrival and came back the next day and the day after that to check on the drying to see that it was going correctly. The company I had 7 years ago didn't do that. I am very pleased.

Susan R.
INDIANAPOLIS

I had a tree limb fall on my house causing water to enter through the roof. T.J, and his crew not only removed the water and dried the house out but did all the repairs to fix things like they were before the storm. Thank you so much!

Becky E.
Indianapolis

Have worked with Rick, Tommy and TJ. They were very professional, answered our questions most important in these changing times wore mask while in our home and did social distancing. I feel they think of their customers and their safety first.

Jimmy G.
Indianapolis

"SERVPRO of Indianapolis West dried my home after I had a water damage. The refrigerator leaked water under the hardwood. I called them and within an hour they were here working in my house. Thank you for the fast response and great service."

Wilson G.
Indianapolis

"I had a water damage at my home in Speedway, IN. I called SERVPRO of Indianapolis West and they came out immediately. They cleaned up all the water and dried my house really fast. They were not only fast but careful too. The guys wore those little boot covers to keep my floors from getting dirty. Thank you for everything!"

Malik L.
Indianapolis

"I called SERVPRO at 3am because I had water all over my kitchen floor. The ice maker line had broken and I had a huge mess. They answered my call at 3am and dispatched a crew to come that same night. They were here and were cleaning all the water by 4:30am. They did a great and I would recommend them to anyone" Thanks SERVPRO of Indianapolis West"

Zane W.
Brownsburg

About Us

Erik Olson graduated from the University of Northern Colorado in 2006 with a B.S. in Business Administration. His education propelled him to quickly help build a thriving SERVPRO business, Olson Restoration/SERVPRO of Greater Boulder in Colorado. In 2012, he became President and CEO.

Erik has been with his family-owned company, SERVPRO of Greater Boulder, since 1980. He, along with co-owners Kristine C. Olson and Scott Beck, is now the owner of five SERVPRO franchises across Colorado, Texas, Indiana, Maryland, Washington, D.C., and Canada, offering services ranging from mitigation to full restoration. He was the first to own a SERVPRO franchise internationally. Erik also leads one of the three Commercial SERVPRO Global Disaster Recovery Teams in the nation.

Olson Restoration acquired SERVPRO of Indianapolis West in March 2020. The team there welcomes him and is excited to continue growing the business together in both the residential and commercial sectors.

Erik has been recognized by SERVPRO corporate for his outstanding achievements and contributions to excellence. He is well-versed not only in residential losses but also in all types of commercial damages. Erik is ready to help clients get their schools, hospitals, and other retail businesses back up and running while navigating the challenges that come with such complex projects.

He lives in Longmont, Colorado, with his wife, Kacey, and their three children. A man of faith, Erik strongly believes in giving back to his community and is involved with numerous philanthropic projects and charities.

Owner of SERVPRO of Indianapolis West

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.