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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Coeur d'Alene

Our Google Reviews
(208) 457-1234
4.6
(243 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Coeur d'Alene we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

 

  My house ice dammed this year causing my roof to leak. With one call, SERVPRO was there to help me deal with the water damage and get my house back to good. This is a great company with fantastic customer service and a passion for helping people. Although I hope this never happens again, I know who to call if it does. I highly recommend this company and a special thanks to Brian Tebbs

Jeff
Hayden

I just wanted to write a quick not to let you know what a great service your company provided after I experienced water damage this past winter. A team came within the hour and attended to the damage immediately in the most professional and courteous manner. Thanks for your help!

Frank
Worley

Great response time from office staff to the field crew. Very knowledgeable & professional. They got the job done quickly!

 

Carri
Hayden

SERVPRO was contracted to remove mold and soaked insulation in my crawl space. The conditions were difficult, to say the least. They were incredibly diligent in doing the work. I was extremely impressed with their efforts and the results they achieved. 

Steve
Post Falls

Almost makes flooding your house worth it! After our bathroom flooded less than a week before Christmas, we were in a panic. We called SERVPRO and they were at our house in less than an hour. Not only did they save our carpets, they took their time to ensure we had no risk of any future mold and continued to monitor throughout the week. Their customer service is UNMATCHED anywhere I've been, in any industry. I don't usually leave reviews, but when service is this good, it needs to be shared. They saved our Christmas, including going well above and beyond what most companies would do. I can not recommend them highly enough.

Arty
Hayden

I just wanted to say how professional and timely everyone was and it was a pleasure working with [SERVPRO] as always. I’m a liability and property adjuster and work with tons of remediation companies so there was a reason I called SERVPRO when I had issues of my own and wasn’t left disappointed. I’ll continue to rely on SERVPRO both professionally and personally.   

Jeff Mitts
Coeur d’Alene

During a high wind/snow event I ended up with snow in my attic. I was unaware that I had a problem until warmer weather and water started leaking from the ceiling in several rooms of my relatively new home. After getting a quick recommendation and review search I called SERVPRO of CDA and am so glad I did. They were here within the hour and by the end of the day installed fans and dehumidifiers. They even placed HEPA filters in the rooms that I used frequently. Because of their quick response I feel that increased damage was avoided. My goal was to get someone to my house ASAP so I didn't feel I could mark "good value". I would highly recommend SERVPRO. 

- Connie A. 

Connie Amburn
Coeur d'Alene

Wow! My wife called while I was at work and said the basement flooded. Water had gotten underneath LVP and a Bar area. The team was on scene in less than an hour and although we had the visible water cleaned up they pulled minimal moldings and placed equipment to dry everything out. 24 hours later everything was dry! Jeremikah, Brandan, Cody and Gavin were all professional, efficient and displayed excellent customer service! Will definitely recommend them to anyone that could use their services! A +

Lee Holbrook
Coeur d'Alene

They came very quickly after I had water leakage in the master bathroom. Elliott was a nice young man who I frequently saw while they were monitoring the equipment being used to dry the walls and the floors. He was a polite young man and always kept us aware of what was going on. Brian is the "head" person. He always made sure to tell us what he was doing and keeping track of all that is going on. We still need the floor and the carpeting put back together. That will happen when the material arrives. They are scheduled to call me this coming Friday to see if everything we ordered has arrived and they will finish up the job. I feel confident that they will do what they said they were going to do at the time they said it. I love working with companies that are like that.

Beverly Guenett
Coeur d'Alene

 

  My house ice dammed this year causing my roof to leak. With one call, SERVPRO was there to help me deal with the water damage and get my house back to good. This is a great company with fantastic customer service and a passion for helping people. Although I hope this never happens again, I know who to call if it does. I highly recommend this company and a special thanks to Brian Tebbs

Jeff
Hayden

I just wanted to write a quick not to let you know what a great service your company provided after I experienced water damage this past winter. A team came within the hour and attended to the damage immediately in the most professional and courteous manner. Thanks for your help!

Frank
Worley

Great response time from office staff to the field crew. Very knowledgeable & professional. They got the job done quickly!

 

Carri
Hayden

SERVPRO was contracted to remove mold and soaked insulation in my crawl space. The conditions were difficult, to say the least. They were incredibly diligent in doing the work. I was extremely impressed with their efforts and the results they achieved. 

Steve
Post Falls

Almost makes flooding your house worth it! After our bathroom flooded less than a week before Christmas, we were in a panic. We called SERVPRO and they were at our house in less than an hour. Not only did they save our carpets, they took their time to ensure we had no risk of any future mold and continued to monitor throughout the week. Their customer service is UNMATCHED anywhere I've been, in any industry. I don't usually leave reviews, but when service is this good, it needs to be shared. They saved our Christmas, including going well above and beyond what most companies would do. I can not recommend them highly enough.

Arty
Hayden

I just wanted to say how professional and timely everyone was and it was a pleasure working with [SERVPRO] as always. I’m a liability and property adjuster and work with tons of remediation companies so there was a reason I called SERVPRO when I had issues of my own and wasn’t left disappointed. I’ll continue to rely on SERVPRO both professionally and personally.   

Jeff Mitts
Coeur d’Alene

During a high wind/snow event I ended up with snow in my attic. I was unaware that I had a problem until warmer weather and water started leaking from the ceiling in several rooms of my relatively new home. After getting a quick recommendation and review search I called SERVPRO of CDA and am so glad I did. They were here within the hour and by the end of the day installed fans and dehumidifiers. They even placed HEPA filters in the rooms that I used frequently. Because of their quick response I feel that increased damage was avoided. My goal was to get someone to my house ASAP so I didn't feel I could mark "good value". I would highly recommend SERVPRO. 

- Connie A. 

Connie Amburn
Coeur d'Alene

Wow! My wife called while I was at work and said the basement flooded. Water had gotten underneath LVP and a Bar area. The team was on scene in less than an hour and although we had the visible water cleaned up they pulled minimal moldings and placed equipment to dry everything out. 24 hours later everything was dry! Jeremikah, Brandan, Cody and Gavin were all professional, efficient and displayed excellent customer service! Will definitely recommend them to anyone that could use their services! A +

Lee Holbrook
Coeur d'Alene

They came very quickly after I had water leakage in the master bathroom. Elliott was a nice young man who I frequently saw while they were monitoring the equipment being used to dry the walls and the floors. He was a polite young man and always kept us aware of what was going on. Brian is the "head" person. He always made sure to tell us what he was doing and keeping track of all that is going on. We still need the floor and the carpeting put back together. That will happen when the material arrives. They are scheduled to call me this coming Friday to see if everything we ordered has arrived and they will finish up the job. I feel confident that they will do what they said they were going to do at the time they said it. I love working with companies that are like that.

Beverly Guenett
Coeur d'Alene

About Us

SERVPRO of Coeur d'Alene understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Coeur d'Alene specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Coeur d'Alene can also mitigate mold and mildew from your home or business. 

Our History

Since 2007, SERVPRO of Coeur d'Alene has been helping the people of Coeur d'Alene and neighboring communities. More than 2,700 customers have called upon us to restore their property.


Our Trained Employees

Our team draws on decades of experience in property restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.


Committed to Our Community

Michael Kilpatrick and our leadership team grew up and raised their families in this community. We are invested in the future of our community and our customers’ needs. As we’ve grown, our mission has never changed. We serve the people, the businesses and organizations of Northern Idaho that help make our community great. We help organizations such as Kootenai Health and are dedicated to partnering with local businesses.



If you would like to schedule service for your home or business, please call today at 208-457-1234!

Michael R. & Shelby J. Kilpatrick
Michael R. & Shelby J. Kilpatrick
Owners of SERVPRO of Coeur d'Alene

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.