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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Naples / Marco Island

Our Google Reviews
(239) 302-5700
4.8
(136 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Naples / Marco Island we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Bob,

Thank you for meeting again with my husband and I. This was a difficult time to find all these issues we had to face on the condo. I can not tell you what a pleasure it was to have your team and especially you on the job. We are from CT, and so we are not used to dealing with a lot of these types of issues on moisture, etc. We have tried for years to get to the bottom of why we have this moisture problem in that room. The HOA kept painting over the area, and of course the same thing happened, it became moist or bubbled. You took the time to get to the bottom of the problem when you by contract only needed to take it down, clean it up and be gone. The level of attention you gave to our issue was amazing. It was as though you were working on your own place. We had a contractor come in after and they wanted to know who did all this and were so surprised when we told them we found you at SERVPRO. We will definitely pass your name along if anyone we meet down there has a moisture issue they need addressed. The costs were reasonable for the work and amount of time you all devoted to this job.

Again from Bill and I it has been a pleasure to work with you and your whole team from Marco Island at our new home in Naples, Florida.

Priscilla and Bill Dickman
Naples

Wonderful job repairing water damage in our home. Your team was very professional and courteous. Great service.

Pete J.
Naples

If you need help protecting your house from a coming storm, I highly recommend SERVPRO. They have excellent solutions to common problems and work fast.

Tracy H.
Naples

The last storm did a real number on our house. But, now it looks better than ever, the entire thing is clean enough to eat off of, thanks SERVPRO.

Jessica K.
Marco Island

To the technicians at SERVPRO, thank you from both me and my kids for pumping out all the flooding that came in during the storm a few weeks ago. That was really scary for my young children to see happen in their own home.

Nicole B.
Naples

Everyone needs to know about the level of professionalism that your team puts into repairing water damage. You sure helped us get things back on track, thanks!

Melissa F.
Marco Island

You were able to repair the water damage in our kitchen way sooner than we expected. Thanks again, couldn’t have done it without you.

John L.
Naples

The team from SERVPRO arrived to my condo in less than an hour after my call. The water damage was in the washroom and kitchen was extensive.  Jimmy and the team did a great job cleaning everything up and even restoring the damage. I hope I don’t have any more problems but if I do, I’ll call SERVPRO of Naples/Marco Island. Thanks again. 

Joel K
Naples

Thanks, SERVPRO, for getting my kitchen dried out after the fridge line busted. I'll remember to shut off the water before I go out of town from now on.

Brian R.
Naples
Bob,

Thank you for meeting again with my husband and I. This was a difficult time to find all these issues we had to face on the condo. I can not tell you what a pleasure it was to have your team and especially you on the job. We are from CT, and so we are not used to dealing with a lot of these types of issues on moisture, etc. We have tried for years to get to the bottom of why we have this moisture problem in that room. The HOA kept painting over the area, and of course the same thing happened, it became moist or bubbled. You took the time to get to the bottom of the problem when you by contract only needed to take it down, clean it up and be gone. The level of attention you gave to our issue was amazing. It was as though you were working on your own place. We had a contractor come in after and they wanted to know who did all this and were so surprised when we told them we found you at SERVPRO. We will definitely pass your name along if anyone we meet down there has a moisture issue they need addressed. The costs were reasonable for the work and amount of time you all devoted to this job.

Again from Bill and I it has been a pleasure to work with you and your whole team from Marco Island at our new home in Naples, Florida.

Priscilla and Bill Dickman
Naples

Wonderful job repairing water damage in our home. Your team was very professional and courteous. Great service.

Pete J.
Naples

If you need help protecting your house from a coming storm, I highly recommend SERVPRO. They have excellent solutions to common problems and work fast.

Tracy H.
Naples

The last storm did a real number on our house. But, now it looks better than ever, the entire thing is clean enough to eat off of, thanks SERVPRO.

Jessica K.
Marco Island

To the technicians at SERVPRO, thank you from both me and my kids for pumping out all the flooding that came in during the storm a few weeks ago. That was really scary for my young children to see happen in their own home.

Nicole B.
Naples

Everyone needs to know about the level of professionalism that your team puts into repairing water damage. You sure helped us get things back on track, thanks!

Melissa F.
Marco Island

You were able to repair the water damage in our kitchen way sooner than we expected. Thanks again, couldn’t have done it without you.

John L.
Naples

The team from SERVPRO arrived to my condo in less than an hour after my call. The water damage was in the washroom and kitchen was extensive.  Jimmy and the team did a great job cleaning everything up and even restoring the damage. I hope I don’t have any more problems but if I do, I’ll call SERVPRO of Naples/Marco Island. Thanks again. 

Joel K
Naples

Thanks, SERVPRO, for getting my kitchen dried out after the fridge line busted. I'll remember to shut off the water before I go out of town from now on.

Brian R.
Naples

About Us

While we have been proudly serving Naples and Marco Island for years, our success in the restoration industry is a direct reflection of our commitment to our customers and their satisfaction with every job that we do. We have inspired loyalty within our ranks, and many of our upper management and technicians have been with our company since we first opened our doors. Our owner Michael Panster ensures that no technician or member of our team goes into the field without extensive training and education in their specific niche of the industry, often extending beyond the qualifications and requirements to obtain their IICRC-Certifications, which is the organization responsible for quality standards and training through the restoration and recovery industry.

Though we have so many great attractions throughout our area that can draw people in like the Naples Zoo, The Baker Museum, and the Ten Thousand Islands National Wildlife Refuge, we know that the greatest attraction to our area is our sprawling beachfront and sunny climates. With such a densely populated area with homes, condos, apartments, businesses, and municipal properties, we stay ready 24/7 for all potential emergencies and disasters that could affect your home or business.

As a locally owned and operated team, the same communities we serve every day are the ones that we live in too. We give back every way that we can to help better these communities, its people, and to help those in need far beyond disaster relief. Not only do we work with many of the associations and Chambers of Commerce throughout the area to maintain an understanding of the needs of local business and properties, but we also help with direct involvement in local fundraising and awareness drives for the MS Society and Creutzfeldt-Jakob Disease Foundation. We also support organizations like Big Brothers Big Sisters as board members and other projects where our time and resources can benefit Naples and its surrounding areas.

We know that disasters can strike at any time, and our SERVPRO of Naples / Marco Island team is ready to help in any way that we can.

Michael Panster, Joshua J. Marazzito
Michael Panster, Joshua J. Marazzito
Owners of SERVPRO of Naples / Marco Island

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.