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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Fort Walton Beach

Our Google Reviews
(850) 863-2552
4.4
(105 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Fort Walton Beach we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had several condos get water damage and the crew at SERVPRO was terrific. The team manager Ray Fernandez was in frequent contact with me and our owners. Great Job!

Steve C.
Fort Walton Beach

I work for Compass Resorts, a property management company and we had a sprinkler head flood 10 of our units. In tandem with the HOA, we used the SERVPRO Fort Walton Beach Branch for the water extraction and demo work due to water damage. Ray Fernandez was the person my general manager and I worked with throughout this whole process and he was a complete professional. From managing the water extraction to keeping us updated every day, he never stopped working to complete the goal for us. If I ever have an emergency and need water mitigation done again, as the property manager I won’t want to call anyone else. Highly recommend their services

Jonathan R.
Fort Walton Beach

We have been so lucky to be able to hire SERVPRO twice now for water issues in our condo. The company as a whole is so professional and very clearly experts in the field. Specifically, Storm, who has managed the jobs both times and her teammate Jamal. They communicate with us about every step of the process. They are very knowledgeable in their work and seem to truly care about getting our place better than it was before. We couldn't thank them enough and would recommend SERVPRO, Storm, and Jamal to anyone in need of these services!!!

Elizabeth F.
Fort Walton Beach

SERVPRO's mitigation team was top notch when they serviced my home Monday 28SEP - Wednesday 30SEP. Ray Fernandez responded quickly (I had called for an appt on Saturday 26SEP) and was very professional throughout his analysis. He took time to explain the process and what his moisture detection equipment was picking up. He explained his recommendations in detail on how to proceed, which were in accordance with the insurance adjuster's recommendations. Rachel and her team (Russell and Ian) came in later that afternoon to remove drywall, apply antimicrobial agents, and install drying equipment. They took steps to cover everything with tarps and made clean cuts in the drywall. Material was disposed of properly, and they did a good job. Rachel called to check on me mid-drying process, which I appreciate. I was impressed with SERVPRO's team's service and will definitely use you again, if the need arises. My neighbor just contracted them based on my experience and her observations during the process at my home.

Bridget L.
Fort Walton Beach

Couldn't be happier with the process and the result.  The team was very professional and polite.  Did a wonderful job for us.  Price was also reasonable.

Henry B
Fort Walton Beach

I worked closely with Dillon and Jamal over the past week and they were extremely helpful, informative, timely and overall great to work with.

Cody B.
Fort Walton Beach

After a water pipe broke causing my house to flood, USAA directed me to SERVPRO. Their demo team was at my house the next day and went to work. They explained everything while having the office personnel work directly with my insurance. The rebuild team then immediately got started and they were even better. I'll be using them for future home projects. Everything with SERVPRO was professional and quick. Outstanding

Brian M.
Fort Walton Beach

Best crew of people to work with. Excellent service from Jamal, Elli,Cat, Joe. Dylan, Grettel, Ernest, Clay, and Richard Thank U Again Truly Appreciate all your hard work You all are The Best!

Michelle S.
Fort Walton Beach

Joe and Cat came out to my home on a Saturday after my refrigerator flooded my house. The seemed knowledgeable of their job; and were super patient with my questions concerning their process. They were mindful of keeping minimum damage to my property.

Ken J.
Fort Walton Beach

We had several condos get water damage and the crew at SERVPRO was terrific. The team manager Ray Fernandez was in frequent contact with me and our owners. Great Job!

Steve C.
Fort Walton Beach

I work for Compass Resorts, a property management company and we had a sprinkler head flood 10 of our units. In tandem with the HOA, we used the SERVPRO Fort Walton Beach Branch for the water extraction and demo work due to water damage. Ray Fernandez was the person my general manager and I worked with throughout this whole process and he was a complete professional. From managing the water extraction to keeping us updated every day, he never stopped working to complete the goal for us. If I ever have an emergency and need water mitigation done again, as the property manager I won’t want to call anyone else. Highly recommend their services

Jonathan R.
Fort Walton Beach

We have been so lucky to be able to hire SERVPRO twice now for water issues in our condo. The company as a whole is so professional and very clearly experts in the field. Specifically, Storm, who has managed the jobs both times and her teammate Jamal. They communicate with us about every step of the process. They are very knowledgeable in their work and seem to truly care about getting our place better than it was before. We couldn't thank them enough and would recommend SERVPRO, Storm, and Jamal to anyone in need of these services!!!

Elizabeth F.
Fort Walton Beach

SERVPRO's mitigation team was top notch when they serviced my home Monday 28SEP - Wednesday 30SEP. Ray Fernandez responded quickly (I had called for an appt on Saturday 26SEP) and was very professional throughout his analysis. He took time to explain the process and what his moisture detection equipment was picking up. He explained his recommendations in detail on how to proceed, which were in accordance with the insurance adjuster's recommendations. Rachel and her team (Russell and Ian) came in later that afternoon to remove drywall, apply antimicrobial agents, and install drying equipment. They took steps to cover everything with tarps and made clean cuts in the drywall. Material was disposed of properly, and they did a good job. Rachel called to check on me mid-drying process, which I appreciate. I was impressed with SERVPRO's team's service and will definitely use you again, if the need arises. My neighbor just contracted them based on my experience and her observations during the process at my home.

Bridget L.
Fort Walton Beach

Couldn't be happier with the process and the result.  The team was very professional and polite.  Did a wonderful job for us.  Price was also reasonable.

Henry B
Fort Walton Beach

I worked closely with Dillon and Jamal over the past week and they were extremely helpful, informative, timely and overall great to work with.

Cody B.
Fort Walton Beach

After a water pipe broke causing my house to flood, USAA directed me to SERVPRO. Their demo team was at my house the next day and went to work. They explained everything while having the office personnel work directly with my insurance. The rebuild team then immediately got started and they were even better. I'll be using them for future home projects. Everything with SERVPRO was professional and quick. Outstanding

Brian M.
Fort Walton Beach

Best crew of people to work with. Excellent service from Jamal, Elli,Cat, Joe. Dylan, Grettel, Ernest, Clay, and Richard Thank U Again Truly Appreciate all your hard work You all are The Best!

Michelle S.
Fort Walton Beach

Joe and Cat came out to my home on a Saturday after my refrigerator flooded my house. The seemed knowledgeable of their job; and were super patient with my questions concerning their process. They were mindful of keeping minimum damage to my property.

Ken J.
Fort Walton Beach

About Us

Our Fort Walton Beach location is a full-service restoration and construction provider. For over thirty years, we have been mitigating and restoring fire, water, storm, mold, and other types of property damage in Fort Walton Beach, Shalimar, Okaloosa Island, and the surrounding areas. We also provide deep cleaning services that exceed what standard cleaning services can do. 

The Gulf Coast is a beautiful place to live however the humid climate encourages mold growth. The threat of incoming hurricanes and tropical storms can present many challenges for your residence or commercial business. The Fort Walton Beach technicians have the advanced training, equipment, and experience to restore your property damage quickly and efficiently.  

Owner Ken Diepholz Jr. understands this mission loud and clear:  

“Often, our customers are calling us when they’re in their most vulnerable state. They are usually in a great time of need and entrust us not just to restore contents and structures but to restore their livelihood in a sense. To be able to serve our customers in a time of need and see the positive impact of a well-done job is something that will always be inexplicably rewarding.” 

Our fast emergency response time combined with our use of advanced technology and techniques allow us to quickly identify the cause and location of the damage, saving our customers time and money. As a locally owned, IICRC-registered business, we are committed to providing the best customer experience for all residential and commercial customers we proudly serve.  

Kenneth Diepholz Jr
Kenneth Diepholz Jr
Owner of SERVPRO of Fort Walton Beach

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.