Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of New London
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of New London we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!
SERVPRO of New London worked in a very timely matter to help us with our emergency water damage. I will be recommending them to anyone I know in need of your services in the future!
All the workers who did the work at my house were all good, respectful and hard workers. I'm proud to recommend SERVPRO of New London and their workers to my friends and family. Thanks!
A big thank you to SERVPRO of Branford for helping with water damage, Angel and Steven who all worked very professionally and helped answer all my questions. I would recommend this team to anyone who needs work done.
Our four bedroom unit was flooded in every room due to a burst pipe. Within 1 hour of calling SERVPRO of New London they were able to come out, and help repair the water damage. They extracted all the water from our wet carpet, as well as removed our damaged carpets, underlay and joinery. The service provided was very professional, speedy and overall the team who was dispatched did a fantastic job! I highly recommend the services of SERVPRO of New London for water damage restoration.
Greatest team I’ve ever met. Very professional. They work hard and to perfection. These people should be considered an important asset to SERVPRO of New London. Thank you very much !
I had the guys from SERVPRO of New London come and dry out my house due to a burst mains water pipe in my roof. My sheetrock walls , kitchen cupboards and lounge room carpets were completely soaked and water damaged. Most of my house was flooded. The guys from SERVPRO of New London put in a great effort and went above and beyond to reduce my heart ache and my stress.
I want to thank SERVPRO of New London , for their fantastic customer service & kindness to myself and my family. We were devastated when we experienced significant water damage to our entire home. It was reassuring to have such a professional, and dedicated team to help us get back in our home. The team was patient while dealing with my belongings & very sensitive to the situation I was in. Their service was of the highest standard. They were here to help me every step of the way.
“Great job! My kitchen floor tiles look better than originally expected, like brand new. Detailed to perfection!”
About Us
We’re your neighbors, not just a restoration crew. At SERVPRO, we’ve been proudly serving New London and nearby communities with fast, reliable cleanup and restoration services that hit the mark every time.
Whether it’s a flooded basement in Waterford, fire damage in Groton, or a mystery odor in downtown New London—we’ve seen it, cleaned it, and made it “Like it never even happened.”
What makes us different?
Local Roots – Our team lives here, works here, and knows how New England weather plays dirty.
24/7 Availability – Storms don’t check business hours, so neither do we.
One-Stop Shop – From water removal to full rebuilds, we handle the entire process under one roof.
Trained Pros – Our crew is IICRC-certified and equipped with advanced tools and tried-and-true techniques.
We blend national strength with local care. When disaster hits, we’re not just first on the scene—we’re also the last to leave, making sure everything’s right.
Home damage is stressful. Restoration shouldn’t be. We’re here to bring calm to chaos with a friendly face and a whole lot of know-how.
Curious about how SERVPRO can help restore your peace of mind in New London? Let’s make cleanup and recovery one less thing to worry about.
