About Us
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SERVPRO of New London
About Us
We’re your neighbors, not just a restoration crew. At SERVPRO, we’ve been proudly serving New London and nearby communities with fast, reliable cleanup and restoration services that hit the mark every time.
Whether it’s a flooded basement in Waterford, fire damage in Groton, or a mystery odor in downtown New London—we’ve seen it, cleaned it, and made it “Like it never even happened.”
What makes us different?
Local Roots – Our team lives here, works here, and knows how New England weather plays dirty.
24/7 Availability – Storms don’t check business hours, so neither do we.
One-Stop Shop – From water removal to full rebuilds, we handle the entire process under one roof.
Trained Pros – Our crew is IICRC-certified and equipped with advanced tools and tried-and-true techniques.
We blend national strength with local care. When disaster hits, we’re not just first on the scene—we’re also the last to leave, making sure everything’s right.
Home damage is stressful. Restoration shouldn’t be. We’re here to bring calm to chaos with a friendly face and a whole lot of know-how.
Curious about how SERVPRO can help restore your peace of mind in New London? Let’s make cleanup and recovery one less thing to worry about.
Service Area
Certifications
- RRT - Carpet Repair & Reinstallation Technician
- CCT - Carpet Cleaning Technician
- RCT - Rug Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- HST - Health and safety Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- OCT - Odor Control Technician
- WRT - Water Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
What our
customers are saying
The New London SERVPRO is amazing! Their first responder came to my aid promptly when I had a need for their services walked me through the process and answered all of my questions knowledgeably. The crews were very professional and did the work meticulously and to the highest standard. The office staff were courteous and professional. I will absolutely call on them again should I ever need services.
I just want to say I cannot speak highly enough of the efforts of the SERVPRO team and one individual Brian Levchuk. I highly recommended using SERVPRO for any emergency clean up needs. Brian and his entire team from the office girls to the crew members are awesome also handled the situation in a timely and professional manner.
The crews do fantastic work. Prompt response, communicative, friendly staff, and a job well done overall. Would highly recommend for anyone with deep cleaning or restoration needs, as well as water, fire, smoke, or mold damages to their residential or commercial properties. They can even help you get connected with sub-contractors that offer rebuild or construction services.
I have had water and smoke damage in commercial and rental properties a few times in the past. Bill from SERVPRO New London has been my go to contact to get my properties operational again. Can’t thank him enough.
Prompt and excellent service by SERVPRO New London at my home after an unfortunate incident. I would call them again in a heartbeat for anything else I may need.
So happy with all of the work done by the team members who responded to my emergency. They were extremely thorough and respectful in my home. I'm hoping I'll never need this kind of service again but if I do, I know exactly who to call! Thank you SERVPRO of New London!! I recommended you to all my friends and family.
I have been very impressed with all areas of service i.e. phone call, water damage restoration, cleaning.. etc. Steve was very helpful, took time to inform us of all processes to be done and when they were to be done. Would highly recommend!
The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO of New London services to anyone in this unfortunate circumstance. Thank you!
I was very impressed with how quickly they responded and got the mess cleaned up as well as eliminating mold! Everyone was very courteous and professional. Special thanks to Mitch. Thanks for everything.