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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Los Gatos / Monte Sereno

Our Google Reviews
(408) 600-2020
5.0
(25 reviews)

Service Areas

Los Gatos, CA | Monte Sereno, CA | Cambrian Park, CA | Lexington Hills, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Los Gatos / Monte Sereno we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Water damage to our newly remodeled home.  Not fun.  First call was to our homeowner's insurance.  Second call was to SERVPRO - Los Gatos.  Alan arrived with water moisture meters, dehumidifiers, and HEPA Filters.  He was quick to follow up and coordinate with our insurance.  

In following days, SERVPRO was "johnny on the spot" to arrive, isolate the damaged areas, and then demo the damaged areas.  Each person that arrived on site was introduced to my husband and I, and were professional throughout the process.  In fact, several of the workers were sympathetic with our situation.  

We have 2 small children, and decided to live through the repairs.  SERVPRO worked with us to set up containments, perform 2 separate moveouts of our furniture and 2 separate movebacks of our belongings.  

Finally, as the construction repairs have now been completed, SERVPRO worked with our insurance to have our carpets cleaned to eliminate the construction dust that migrated into our other living areas.  

Bottom line, we have been very satisfied with SERVPRO's services and would highly recommend them to anyone who needs assistance with mitigating home damage, moving, cleaning, etc.

Thank you SERVPRO - Los Gatos!

Shawn H
Campbell

On 6-4-12 My home suffered water damage due to a plumbing leak.  I filed a claim with my homeowners insurance and they arranged for SERVPRO to come out and dry my home.  I worked with Robert, who was extremely professional and helpful.  They dried out what they could and removed wet flooring and sheetrock.  They even gave me advice on how to work with other contractors, contstruction company and flooring.  SERVPRO provided the only positive experience throughout this ordeal.  I only wish the construction company was as professional and customer service oriented.  Thank you SERVPRO and Robert!

Desiree
Los Banos

Not only did you do all of the work so beautifully, you worked with my insurance to save me the headache. Thank you SERVPRO.

Kolton M
San Jose

It wasn’t easy to see my house to damaged, but your professionals helped to walk us through the process and make it easier all around.

Darcy Q
San Jose

You saved so many of our belongings, things we could never hope to replace. Thank you so much.

Stacey B
San Jose

I recently worked with Ronald Schmiedeberg at SERVPRO when my condo had a substantial water leak.  SERVPRO did the water remediation and also helped to move a tenant in out and of the unit when work needed to be done.  Ron and his team were always on time, extremely responsive and very flexible.  I will definitely be calling them again for any future water damage/repairs.

Julie S
Los Gatos

We had major water damage in our house, SERVPRO Of Los Gatos / Monte Sereno handled all the content in our house. They professionally packed all our of belongings. They took extra care with wrapping and securing all fragile items. 
Our content was stored in their secure wherehouse for 3 weeks, and they also took the time to return all content.
They Unwrapped all furnitre and help re install anything that was taken apart. They did an amazing job cleaning up after themselves. They also retunrned at a later date and picked up all boxes and any remaining wrapping material. I was very satisfied with their efficiency professionalims and care they showed for the safety of our content.
I would definitely recommend SERVPRO of Los Gatos / Monte Sereno to anyone in need of emergency water/fire damage.
thank you

Bob T
Monte Sereno

We had SERVPRO of Los Gatos / Monte Sereno come take care of some major water damage which had occurred in our house this past weekend and I cannot thank the SERVPRO team enough for their great work, effort and timely response.

With Memorial day being a holiday I assumed a majority of places would be closed but fortunately for me, the SERVPRO team answered right away and was at my house within a few hours to repair the damage done. They were completely respectful, professional and friendly.

Their Marketing Manager - Allen K also dropped by to ensure everything was being repaired in a timely manner. I would highly recommend SERVPRO to anyone who has any fire/water damage on their property and I can say with confidence that you will not be disappointed. 

Keep up the great work SERVPRO of Los Gatos / Monte Sereno and Thank you very much for the help this past weekend! =)

Adam M
Saratoga

My washing machine overflowed and soaked  the nearby areas.  I called my insurance company and they referred me to SERVPRO.  They quickly came out, got as much water out of the area and then installed dryers and blowers which decreased the potential damage .

They were very efficient and professional and I highly recommend them for this kind of problem

David D
Morgan Hill

Water damage to our newly remodeled home.  Not fun.  First call was to our homeowner's insurance.  Second call was to SERVPRO - Los Gatos.  Alan arrived with water moisture meters, dehumidifiers, and HEPA Filters.  He was quick to follow up and coordinate with our insurance.  

In following days, SERVPRO was "johnny on the spot" to arrive, isolate the damaged areas, and then demo the damaged areas.  Each person that arrived on site was introduced to my husband and I, and were professional throughout the process.  In fact, several of the workers were sympathetic with our situation.  

We have 2 small children, and decided to live through the repairs.  SERVPRO worked with us to set up containments, perform 2 separate moveouts of our furniture and 2 separate movebacks of our belongings.  

Finally, as the construction repairs have now been completed, SERVPRO worked with our insurance to have our carpets cleaned to eliminate the construction dust that migrated into our other living areas.  

Bottom line, we have been very satisfied with SERVPRO's services and would highly recommend them to anyone who needs assistance with mitigating home damage, moving, cleaning, etc.

Thank you SERVPRO - Los Gatos!

Shawn H
Campbell

On 6-4-12 My home suffered water damage due to a plumbing leak.  I filed a claim with my homeowners insurance and they arranged for SERVPRO to come out and dry my home.  I worked with Robert, who was extremely professional and helpful.  They dried out what they could and removed wet flooring and sheetrock.  They even gave me advice on how to work with other contractors, contstruction company and flooring.  SERVPRO provided the only positive experience throughout this ordeal.  I only wish the construction company was as professional and customer service oriented.  Thank you SERVPRO and Robert!

Desiree
Los Banos

Not only did you do all of the work so beautifully, you worked with my insurance to save me the headache. Thank you SERVPRO.

Kolton M
San Jose

It wasn’t easy to see my house to damaged, but your professionals helped to walk us through the process and make it easier all around.

Darcy Q
San Jose

You saved so many of our belongings, things we could never hope to replace. Thank you so much.

Stacey B
San Jose

I recently worked with Ronald Schmiedeberg at SERVPRO when my condo had a substantial water leak.  SERVPRO did the water remediation and also helped to move a tenant in out and of the unit when work needed to be done.  Ron and his team were always on time, extremely responsive and very flexible.  I will definitely be calling them again for any future water damage/repairs.

Julie S
Los Gatos

We had major water damage in our house, SERVPRO Of Los Gatos / Monte Sereno handled all the content in our house. They professionally packed all our of belongings. They took extra care with wrapping and securing all fragile items. 
Our content was stored in their secure wherehouse for 3 weeks, and they also took the time to return all content.
They Unwrapped all furnitre and help re install anything that was taken apart. They did an amazing job cleaning up after themselves. They also retunrned at a later date and picked up all boxes and any remaining wrapping material. I was very satisfied with their efficiency professionalims and care they showed for the safety of our content.
I would definitely recommend SERVPRO of Los Gatos / Monte Sereno to anyone in need of emergency water/fire damage.
thank you

Bob T
Monte Sereno

We had SERVPRO of Los Gatos / Monte Sereno come take care of some major water damage which had occurred in our house this past weekend and I cannot thank the SERVPRO team enough for their great work, effort and timely response.

With Memorial day being a holiday I assumed a majority of places would be closed but fortunately for me, the SERVPRO team answered right away and was at my house within a few hours to repair the damage done. They were completely respectful, professional and friendly.

Their Marketing Manager - Allen K also dropped by to ensure everything was being repaired in a timely manner. I would highly recommend SERVPRO to anyone who has any fire/water damage on their property and I can say with confidence that you will not be disappointed. 

Keep up the great work SERVPRO of Los Gatos / Monte Sereno and Thank you very much for the help this past weekend! =)

Adam M
Saratoga

My washing machine overflowed and soaked  the nearby areas.  I called my insurance company and they referred me to SERVPRO.  They quickly came out, got as much water out of the area and then installed dryers and blowers which decreased the potential damage .

They were very efficient and professional and I highly recommend them for this kind of problem

David D
Morgan Hill

About Us

Since arriving in California, we have provided an invaluable service to businesses and residents of Los Gatos. By creating a team that is both from the community and for the community we have established ourselves as the go-to provider for restoration and cleaning services. We have worked on substantial commercial projects in Silicon Valley and helped residents keep an aging building clean and livable, at SERVPRO we believe there is no job too big and no job too small.

Some of our team members live in the foothills of the Santa Cruz mountains, others near the independent boutiques of downtown Los Gatos. However, we all come together to celebrate Californian culture; whether that be a visit to the historic Forbes Flour Mill or a team-building exercise along Vasona Lake. However, when work begins, we get our heads down and provide a service worthy of a half-century in the restoration industry.

Disasters do not always happen during office hours. We make a simple promise to all of our community to arrive onsite within four hours of your emergency phone call. Our technicians can conduct an expert assessment of the job-site before bringing in the necessary equipment to get your home, business or possessions back to a pre-loss condition, "Like it never even happened."

We adhere to the strictest regulations and ensure all of our team members are fully-certified before working in our Los Gato / Monte Sereno franchise. Our operations manager Arin Bagheri has worked right here for 12 years and brings extensive expertise to every service, not just large commercial contracts. For fire/ water damage, mold remediation, water cleanup, or natural disaster, we are always on hand to help Los Gatos and the surrounding community.

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Artur Sargsyan, Rafik Mandanian, Vaheh Mandani

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.