Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Hollywood Hills / Los Feliz

Our Google Reviews
(323) 667-3100
5.0
(36 reviews)

Service Areas

Hollywood Hills, CA | Los Feliz, CA | Hollywood, CA | Los Angeles, CA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Hollywood Hills / Los Feliz we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent customer service! I am so grateful to the SERVPRO team, thank you!!! Job well done!

Irene L.
West Hollywood

Antonio was very helpful and kept me clued in to what was happening. The team was very professional and explained the process very well. Appreciated them!

Mary S.
Hollywood

Excellent Service. Took the time to explain possible actions. Very patient and really thorough. Professional; patient; made certain the water issues were abated and the environment was ready for reconstruction.

Raymond G.
Los Angeles

I have referred others in need to SERVPRO of Hollywood Hills. The high standards are an obvious hallmark of the company's mission and to the Kitsinians because of the outstanding work they performed on my property, always with a smile, continually reassuring me, and being here or calling every day until the project was completed. I now know truly understand what SERVPRO's motto really mean..."Like it never even happened." And that's exactly right.

Minnie L.
Burbank

SERVPRO assembled a team of professionals to work on the flooding damage (burst pipe) and restored everything as if nothing happened and did it quickly.

Leonides S.
Downtown Los Angeles

I'm writing to express my extreme gratitude for the work done at my Los Angeles home in the Hollywood area by Raffi Kitsinian and his team SERVPRO. From the moment I spoke with Raffi back in May I knew that we were in good hands. At the time my family and I had just returned home from a trip and it was completely soaked. As you can imagine, it was shocking and demoralizing to see all the damage done to the walls, floors, and furniture. When I called SERVPRO, in a controlled panic, Raffi responded with a calming tone and reassured me that he and his team would be able to help. He was right. Like a force of nature the team packed up our entire house, labeled boxes and cleared the way for the second wave of professionals to rip out the damaged hardwood floors, carpets, and wet walls. Throughout the entire process Raffi made sure to keep me updated with the progress of the work being done and completed the clean-up on time as promised. And now that we are set to begin the rebuild phase we once again are looking to Raffi and SERVPRO to help guide us through that process. Honestly, I can't say enough good things about Raffi and his team. I will tell everyone who is in need of SERVPRO's services to call him.

Max P.- NBC NEWS
Hollywood Hills

SERVPRO of Hollywood Hills/Los Feliz is really the place to call if you get water damage and need to get quality remediation. A water pipe broke when we were gone and we got water in our crawlspace. After realizing it was not going to dry by itself and getting concerned about potential excessive humidity over time, we called SERVPRO of Hollywood Hills/Los Feliz to get an assessment of what needed to be done. Compared to other companies out there, I found SERVPRO of Hollywood Hills/Los Feliz to be a lot more rigorous and process oriented than most. They know how to get things done and they follow proven methods instead of experimenting around. I would highly recommend calling them if you are looking for that type of professional service.

Julie M.
Los Feliz

Our washer leaked and damaged the floor in the laundry room and the bedroom carpet next to it. Called SERVPRO of Hollywood Hills/Los Feliz, and Raffi came a few hours later to give his recommendations. The very same afternoon he sent over his crew with their machines to start drying the damaged areas. After 48 hours they came back to rip off the floor that was damaged. His crew does outstanding work, very friendly and knowledgeable people. Raffi is very pleasant to deal with and makes things really easy to handle as he makes things happen fast.

George D.
Hollywood Hills

I very rarely write letters reporting a good or bad job service done by a company but I had an experience with two SERVPRO guys that saved my house for me.  I had renters in my house for 3 years who called complaining of a mold smell.  I immediately called three different mold specialist to come to the house one being SERVPRO.  They all said it was so bad they couldn’t even give me an estimate but Raffi Kitsinian was the only one who told me that even though my insurance company turned me down I had a claim.  I have been paying my homeowners insurance for 16 years never calling in a claim and of course when I need them I’m turned down.  It seems there was a hot water pipe leaking under my house for about two years!  Raffi took the time to educate me with my situation and my insurance and said that he hoped down the road when the insurance did pay for the remediation I’d call him, and I did. Needless to say that when I met Raffi at my house I had tears running down my face and he told me it was going to be alright. He turned what could’ve been a nightmare situation of me having to sell my house into a wonderful situation of change. My renters decided to go back to their home state and I am back living in my house and loving it thanks to Raffi Kitsinian. You are so very lucky to have this guy as a part of your team, they are the BEST!

Cheri O.
Hollywood Hills

Excellent customer service! I am so grateful to the SERVPRO team, thank you!!! Job well done!

Irene L.
West Hollywood

Antonio was very helpful and kept me clued in to what was happening. The team was very professional and explained the process very well. Appreciated them!

Mary S.
Hollywood

Excellent Service. Took the time to explain possible actions. Very patient and really thorough. Professional; patient; made certain the water issues were abated and the environment was ready for reconstruction.

Raymond G.
Los Angeles

I have referred others in need to SERVPRO of Hollywood Hills. The high standards are an obvious hallmark of the company's mission and to the Kitsinians because of the outstanding work they performed on my property, always with a smile, continually reassuring me, and being here or calling every day until the project was completed. I now know truly understand what SERVPRO's motto really mean..."Like it never even happened." And that's exactly right.

Minnie L.
Burbank

SERVPRO assembled a team of professionals to work on the flooding damage (burst pipe) and restored everything as if nothing happened and did it quickly.

Leonides S.
Downtown Los Angeles

I'm writing to express my extreme gratitude for the work done at my Los Angeles home in the Hollywood area by Raffi Kitsinian and his team SERVPRO. From the moment I spoke with Raffi back in May I knew that we were in good hands. At the time my family and I had just returned home from a trip and it was completely soaked. As you can imagine, it was shocking and demoralizing to see all the damage done to the walls, floors, and furniture. When I called SERVPRO, in a controlled panic, Raffi responded with a calming tone and reassured me that he and his team would be able to help. He was right. Like a force of nature the team packed up our entire house, labeled boxes and cleared the way for the second wave of professionals to rip out the damaged hardwood floors, carpets, and wet walls. Throughout the entire process Raffi made sure to keep me updated with the progress of the work being done and completed the clean-up on time as promised. And now that we are set to begin the rebuild phase we once again are looking to Raffi and SERVPRO to help guide us through that process. Honestly, I can't say enough good things about Raffi and his team. I will tell everyone who is in need of SERVPRO's services to call him.

Max P.- NBC NEWS
Hollywood Hills

SERVPRO of Hollywood Hills/Los Feliz is really the place to call if you get water damage and need to get quality remediation. A water pipe broke when we were gone and we got water in our crawlspace. After realizing it was not going to dry by itself and getting concerned about potential excessive humidity over time, we called SERVPRO of Hollywood Hills/Los Feliz to get an assessment of what needed to be done. Compared to other companies out there, I found SERVPRO of Hollywood Hills/Los Feliz to be a lot more rigorous and process oriented than most. They know how to get things done and they follow proven methods instead of experimenting around. I would highly recommend calling them if you are looking for that type of professional service.

Julie M.
Los Feliz

Our washer leaked and damaged the floor in the laundry room and the bedroom carpet next to it. Called SERVPRO of Hollywood Hills/Los Feliz, and Raffi came a few hours later to give his recommendations. The very same afternoon he sent over his crew with their machines to start drying the damaged areas. After 48 hours they came back to rip off the floor that was damaged. His crew does outstanding work, very friendly and knowledgeable people. Raffi is very pleasant to deal with and makes things really easy to handle as he makes things happen fast.

George D.
Hollywood Hills

I very rarely write letters reporting a good or bad job service done by a company but I had an experience with two SERVPRO guys that saved my house for me.  I had renters in my house for 3 years who called complaining of a mold smell.  I immediately called three different mold specialist to come to the house one being SERVPRO.  They all said it was so bad they couldn’t even give me an estimate but Raffi Kitsinian was the only one who told me that even though my insurance company turned me down I had a claim.  I have been paying my homeowners insurance for 16 years never calling in a claim and of course when I need them I’m turned down.  It seems there was a hot water pipe leaking under my house for about two years!  Raffi took the time to educate me with my situation and my insurance and said that he hoped down the road when the insurance did pay for the remediation I’d call him, and I did. Needless to say that when I met Raffi at my house I had tears running down my face and he told me it was going to be alright. He turned what could’ve been a nightmare situation of me having to sell my house into a wonderful situation of change. My renters decided to go back to their home state and I am back living in my house and loving it thanks to Raffi Kitsinian. You are so very lucky to have this guy as a part of your team, they are the BEST!

Cheri O.
Hollywood Hills

About Us

SERVPRO of Hollywood Hills/Los Feliz owned and operated by Raffi and Liz Kitsinian, is dedicated to providing top-quality restoration and cleaning services to both residential and commercial properties in the community. With a strong commitment to excellence, Raffi and Liz have brought a wealth of experience and passion for customer service.

With over 15 years of experience in restoration, Raffi and Liz Kitsinian bring unparalleled level of expertise and commitment to SERVPRO of Hollywood Hills/Los Feliz. They lead a skilled team equipped to manage fire, water, mold and biohazard restoration and remediation as well as specialized cleaning services for residential and commercial properties. As licensed general contractors, they not only handle emergency restoration but also offer full rebuild services to seamlessly restore properties to their original condition—or better—after damage has been mitigated.

With their extensive experience, Raffi and Liz understand the unique challenges that come with each project, enabling them to address issues swiftly, efficiently, and with meticulous attention to detail. Their commitment to using advanced techniques and equipment ensures every job is completed to the highest standards Their experience allows them to anticipate and address complex issues with speed and precision, ensuring quality results and minimal disruption for their clients. SERVPRO of Hollywood Hills/Los Feliz is known for its reliable 24/7 response, thorough attention to detail, and focus on using the latest equipment and techniques to restore properties to their pre-damage condition.

In addition to technical expertise, Raffi and Liz prioritize outstanding customer service, recognizing that restoration often involves stressful and unexpected circumstances. Their team is trained to handle each project with compassion and professionalism, guiding clients through each step of the process and ensuring clear communication throughout.

With their deep-rooted industry knowledge and a commitment to excellence, SERVPRO of Hollywood Hills/Los Feliz led by Raffi and Liz Kitsinian, stands as a trusted restoration partner in the community, dedicated to restoring peace of mind, one property at a time.

SERVPRO flag
Raffi & Eliza Kitsinian

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.