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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Chino / Chino Hills

Our Google Reviews
(909) 548-3191
4.6
(109 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Chino / Chino Hills we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I truly appreciate the concern and professionalism displayed by Dustin, Dan and the other workers involved in our job.

Rudy
Chino Hills

This is the 3rd time we have used SERVPRO and would not use another company. We are extremely satisfied with the employee's and the work. The employee's are the BEST...!!!

Victoria
Chino

They were great at explaining the process and always showed up on time. I am impressed by how professional they were. I would definitely recommend SERVPRO of Chino/Chino Hills to anyone.

Frances
Ontario

Hire people like the SERVPRO team I had at my house.

SERVPRO of Chino/Chino Hills and all the team went above and beyond in doing their job. I would recommend them to everyone.

Loretta
Mission Viejo

"Very Satisfied with SERVPRO of Chino / Chino Hills and our entire restoration experience.  Curtis, Rick, Kevin, Andres and Carlos were all very personable and a joy to work with.  They explained the process and made me feel confident that the end results would be nothing but the best."

Lynette
Corona

"They were great and very thorough."

Sheila D.
Chino Hills

“… I would absolutely recommend this SERVPRO and the team they provided. Andrew even took into consideration the fact that we have little kids in the house and took their safety very seriously.”

Kirk H.
Chino

I had an area of about 250 sqft (recessed formal living room flooded from outside water seeping through exterior wall. Contacted SERVPRO to provide an estimate to repair damage. A representative (Robert McVey) promptly came to the house and determined what had to be done. In a very timely manner, provided me with a detailed quote and cost of repair. Having received very positive feed back from two friends that used SERVPRO, I selected them to do the work. They were very professional, courteous, and did excellent work. Between Robert, Steve Barnett (dry wall/insulation removal and repair), and Randy Abbott (molding replacement/painting) the formal living room was restored to new condition. My wife and I are very pleased with the work and would highly recommend SERVPRO of Chino/Chino Hills. 

Regards, 

Bill & Jo Cox

Bill & Jo Cox
Chino/Chino Hills

Curtis came out & assessed. When the crew came Curtis came with them and explained the job to the workers. The crew were very considerate - friendly & cleaned up very well before they left. The process was prompt & professional.

Paula
Ontario

I truly appreciate the concern and professionalism displayed by Dustin, Dan and the other workers involved in our job.

Rudy
Chino Hills

This is the 3rd time we have used SERVPRO and would not use another company. We are extremely satisfied with the employee's and the work. The employee's are the BEST...!!!

Victoria
Chino

They were great at explaining the process and always showed up on time. I am impressed by how professional they were. I would definitely recommend SERVPRO of Chino/Chino Hills to anyone.

Frances
Ontario

Hire people like the SERVPRO team I had at my house.

SERVPRO of Chino/Chino Hills and all the team went above and beyond in doing their job. I would recommend them to everyone.

Loretta
Mission Viejo

"Very Satisfied with SERVPRO of Chino / Chino Hills and our entire restoration experience.  Curtis, Rick, Kevin, Andres and Carlos were all very personable and a joy to work with.  They explained the process and made me feel confident that the end results would be nothing but the best."

Lynette
Corona

"They were great and very thorough."

Sheila D.
Chino Hills

“… I would absolutely recommend this SERVPRO and the team they provided. Andrew even took into consideration the fact that we have little kids in the house and took their safety very seriously.”

Kirk H.
Chino

I had an area of about 250 sqft (recessed formal living room flooded from outside water seeping through exterior wall. Contacted SERVPRO to provide an estimate to repair damage. A representative (Robert McVey) promptly came to the house and determined what had to be done. In a very timely manner, provided me with a detailed quote and cost of repair. Having received very positive feed back from two friends that used SERVPRO, I selected them to do the work. They were very professional, courteous, and did excellent work. Between Robert, Steve Barnett (dry wall/insulation removal and repair), and Randy Abbott (molding replacement/painting) the formal living room was restored to new condition. My wife and I are very pleased with the work and would highly recommend SERVPRO of Chino/Chino Hills. 

Regards, 

Bill & Jo Cox

Bill & Jo Cox
Chino/Chino Hills

Curtis came out & assessed. When the crew came Curtis came with them and explained the job to the workers. The crew were very considerate - friendly & cleaned up very well before they left. The process was prompt & professional.

Paula
Ontario

About Us

SERVPRO of Chino/Chino Hills understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Married couple Rick and Rhonda Brogdon live in Chino, California, and they own SERVPRO of Chino/Chino Hills. Rick had been working for another company for 21 years when he saw the opportunity to make his dream come true: own his own business. He wanted to be the boss of a franchise that prides itself on clean, organized and honest business practices with exceptional customer service. When the opportunity to own SERVPRO of Chino/Chino Hills arose he took it. The Brogdons have owned SERVPRO of Chino/Chino Hills since 2006. 

In 2017 they expanded their family business and became owners to SERVPRO of Hesperia/Apple Valley as well. Their son Curtis Brogdon has also joined the family business, overseeing the daily operations in Hesperia/Apple Valley.

Besides spending time with family and working on their business, the Brogdons are also active in the Chino & Chino Hills communities. They are members of the Chino Valley Chamber of Commerce and the Chino Valley Real Estate Professionals Group. They are also proud supporters of the American Red Cross. 

SERVPRO of Chino/Chino Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Chino/Chino Hills can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Chino/Chino Hills.

If you would like to schedule service for your home or business, please call today!

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Rick & Rhonda Brogdon

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.