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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Cheyenne

Our Google Reviews
(307) 514-9011
4.5
(32 reviews)

Service Areas

Cheyenne, WY | Orchard Valley, WY | Warren Afb, WY | Carpenter, WY | Egbert, WY | Hillsdale, WY | Albin, WY | Burns, WY | Horse Creek, WY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Cheyenne we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

In early June of this year (2016) we had a sewer backup due to tree root problems, and we had a real mess downstairs in our basement before we even knew about it!  I didn't hesitate to call SERVPRO, because of their reputation here in Cheyenne, Wyoming.  I spoke with Ricardo Hernandez and he agreed to come to our home and give us an estimate for the work needed.  We are retired, living on a fixed income and we are both disabled, and he was able to work out an estimate that we could afford.  I realize he didn't have to do this, so we are doubly grateful for Ricardo's patience and concern for our fiscal situation.  He worked very hard and went "above and beyond" several times, and we could not be happier with the results, as our basement is not only perfect again, it matches your motto, "Like it never even happened."  We literally cannot even tell it ever happened!!  That's what we call professionalism!  May God continue to bless Ricardo, his crew and all the folks at SERVPRO nationwide who help so many folks like us when things happen that we cannot solve without help. 

David & Jane
Cheyenne

The SERVPRO Team, led by Ricardo, will simply not disappoint!  They are professional, timely, and courteous.  We couldn’t be more satisfied customers after SERVPRO assisted us with unfortunate flooding in our basement.  They were at our home within the hour of us discovering the mess.  The team assisted and communicated with us for the next month, through the insurance claim process, to make sure the job was complete and we were happy.  We highly recommend!

Ross and Michelle
Cheyenne

I believe that Ricardo and his crew did a fantastic job with the mitigation of my trailer, I feel they were very informative about the process. I think they did a good job of containing the damage. Overall I was satisfied with the work that was done.

Jasmine
Cheyenne

On July 29 @ 5 pm, large hailstones put large holes in our skylights.
We called our insurance company and received a claim number. We tried
to get help to find someone to cover our skylights. We finally talked
to a representative of our insurance company in Texas. He recommended
SERVPRO. He said they would contact us within 2 hours. Remember this
is a Friday night. We got a call about 20 minutes later. It was Ricardo
Hernandez. He told us after we explained what happened that he would
get some material and  come out. When he arrived it was starting to
get dark. I asked him if he could still cover the skylights. He said
he could and got his ladder and covered both skylights. It was dark
when he finished. It did rain later that evening. If Ricardo hadn't
finished the job we would have had a real mess. This is a good company
who cares. Again THANK YOU RICARDO.

 
James
Cheyenne

I have had SERVPRO to my house twice in the past 2 years for 2 seperate water related problems. I have been very pleased with the work that Ricardo and his crew have done. He is very  professional, hard working and easy to work with. I will have him back if I ever need his services again.

John
Cheyenne

The SERVPRO team made sure we were taken care of. Their service was always prompt, professional, and courteous. We appreciate how quickly they took care of our needs.

Felicia
Cheyenne

Professional throughout the entire work. Prompt service and quality work. I would recommend SERVPRO to anyone.

Bryan
Cheyenne

I would highly recommend SERVPRO. From my 1st initial phone call to the end, they were all very professional and polite.

Karen
Cheyenne

While traveling on family business on February 12th 2018, my house suffered a catastrophic plumbing breakdown. I contacted SERVPRO of Cheyenne from Georgia and within 2 hours, SERVPRO personnel was on site mitigating the effects of the water pipe burst. The was efficiently and professionally completed and the followup was outstanding.  

William
Cheyenne

In early June of this year (2016) we had a sewer backup due to tree root problems, and we had a real mess downstairs in our basement before we even knew about it!  I didn't hesitate to call SERVPRO, because of their reputation here in Cheyenne, Wyoming.  I spoke with Ricardo Hernandez and he agreed to come to our home and give us an estimate for the work needed.  We are retired, living on a fixed income and we are both disabled, and he was able to work out an estimate that we could afford.  I realize he didn't have to do this, so we are doubly grateful for Ricardo's patience and concern for our fiscal situation.  He worked very hard and went "above and beyond" several times, and we could not be happier with the results, as our basement is not only perfect again, it matches your motto, "Like it never even happened."  We literally cannot even tell it ever happened!!  That's what we call professionalism!  May God continue to bless Ricardo, his crew and all the folks at SERVPRO nationwide who help so many folks like us when things happen that we cannot solve without help. 

David & Jane
Cheyenne

The SERVPRO Team, led by Ricardo, will simply not disappoint!  They are professional, timely, and courteous.  We couldn’t be more satisfied customers after SERVPRO assisted us with unfortunate flooding in our basement.  They were at our home within the hour of us discovering the mess.  The team assisted and communicated with us for the next month, through the insurance claim process, to make sure the job was complete and we were happy.  We highly recommend!

Ross and Michelle
Cheyenne

I believe that Ricardo and his crew did a fantastic job with the mitigation of my trailer, I feel they were very informative about the process. I think they did a good job of containing the damage. Overall I was satisfied with the work that was done.

Jasmine
Cheyenne

On July 29 @ 5 pm, large hailstones put large holes in our skylights.
We called our insurance company and received a claim number. We tried
to get help to find someone to cover our skylights. We finally talked
to a representative of our insurance company in Texas. He recommended
SERVPRO. He said they would contact us within 2 hours. Remember this
is a Friday night. We got a call about 20 minutes later. It was Ricardo
Hernandez. He told us after we explained what happened that he would
get some material and  come out. When he arrived it was starting to
get dark. I asked him if he could still cover the skylights. He said
he could and got his ladder and covered both skylights. It was dark
when he finished. It did rain later that evening. If Ricardo hadn't
finished the job we would have had a real mess. This is a good company
who cares. Again THANK YOU RICARDO.

 
James
Cheyenne

I have had SERVPRO to my house twice in the past 2 years for 2 seperate water related problems. I have been very pleased with the work that Ricardo and his crew have done. He is very  professional, hard working and easy to work with. I will have him back if I ever need his services again.

John
Cheyenne

The SERVPRO team made sure we were taken care of. Their service was always prompt, professional, and courteous. We appreciate how quickly they took care of our needs.

Felicia
Cheyenne

Professional throughout the entire work. Prompt service and quality work. I would recommend SERVPRO to anyone.

Bryan
Cheyenne

I would highly recommend SERVPRO. From my 1st initial phone call to the end, they were all very professional and polite.

Karen
Cheyenne

While traveling on family business on February 12th 2018, my house suffered a catastrophic plumbing breakdown. I contacted SERVPRO of Cheyenne from Georgia and within 2 hours, SERVPRO personnel was on site mitigating the effects of the water pipe burst. The was efficiently and professionally completed and the followup was outstanding.  

William
Cheyenne

About Us

SERVPRO of Cheyenne understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Cheyenne specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Cheyenne can also mitigate mold and mildew from your home or business. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Cheyenne. If you would like to schedule service for your home or business, please call today! Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Our SERVPRO Story:

SERVPRO of Cheyenne is a small company with under 10 employees and every single member of our team is considered part of our family.

Ricardo Hernandez, the owner of SERVPRO of Cheyenne, began as an entry-level employee for SERVPRO of Lake Havasu City, AZ over 13 years ago and was invested in the company from day one. After many years of working there, and loving the work and the company, he decided to branch out and open his own franchise. After looking at potential open markets he saw that Laramie County was available. He soon decided to fly into town, a town that was the home to his former boss Greg Wilhelm, the owner of SERVPRO of Lake Havasu City, AZ. From one visit to Cheyenne, Pine Bluffs, and Laramie, he fell in love with the area, the character of the towns and country style of life. He knew that this was where he wanted to call home.

SERVPRO of Cheyenne first opened its door in June of 2015 in Pine Bluffs and now operates out of Cheyenne, Wyoming, servicing Laramie County and surrounding cities.

We truly enjoy helping our community and are always up to the new challenges with the unpredictable weather conditions that come our way.



Why SERVPRO?

Whether it be your home, your business or your possessions; we know that it is hard to choose a company to take care of your belongings, your life. We here at SERVPRO of Cheyenne know and understand that when you call us, you are placing a huge amount of trust into our hands. Before we start a job, we ask ourselves, what if it was our home? What if it was our business? What if it was our historical book? That is how we approach everything that we do. In addition to our highly trained and certified technicians, we have the entire SERVPRO team on our side. We have the knowledge and resources of hundreds of SERVPRO employees at our fingertips. We here at SERVPRO of Cheyenne firmly believe in treating others like we want to be treated, and all that they entrust to us, as if it were ours. That is how we turn around your emergency situation and make it “Like it never even happened.”

Ricardo A. Hernandez, Kendra Franco
Ricardo A. Hernandez, Kendra Franco
Owners of SERVPRO of Cheyenne

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.