Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Wood, Ritchie & Pleasants Counties

Our Google Reviews
(304) 428-7378
4.4
(41 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Wood, Ritchie & Pleasants Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My mother had a small leak in her kitchen. SERVPRO of Wood, Ritchie & Pleasants Counties came out and took some readings with moister meters. Turned out the floor was dry and we didn't need their services. I never felt pressured to buy any service or product.  He was very professional and recommended easy solutions to help prevent any future problems. I would call them again if I needed them in a heartbeat, and will recommend to friends and family. Very honest company. So impressed. 

Chuck Dye
Woodsfield

Honesty I Didn't Expect!

We are having some issues with wet blocks in our basement. The two service professionals who came out showed me where the issues were with water drainage around our foundation, and how to fix it.

They offered to do the repairs, but were honest that I could probably do them myself.

They easily could have exaggerated the problem and charged me more than needed, but did not!

Will certainly call them again if larger issues arise!

Joshua Lee
Parkersburg

James and his staff did a great job. Even got a mini concert from Austin. Highly recommend!!

Jason Bailey
Parkersburg

5 Rooms, No More Issues!

We had a massive water leak from an upstairs bathroom that caused damage/ issues in 5 rooms of my home. SERVPRO was there in under 2 hours on a late Sat night to start clean up and sanitizing.

They not only took care of all the issues at my home, they helped with Insurance and adjusters , kept in regular contact with myself and my husband and they were so kind, helpful and informative. I highly recommend SERVPRO and their whole team! Thank you!!

Amber Bagley
Mineral Wells

SERVPRO helped us with a water leak cleanup, they are professional, courteous, quick with their call back and arrival time. The only reason I gave them four stars is because they are costly but I do give them a good recommendation.

North End Church of Christ
Parkersburg

Outstanding staff and professional
Customer service. They did a great
Job cleaning and sanitizing my house from a plumbing issue. Answered my questions and helped
My husband and I have a sigh of relief ,that it was going to be okay.
Highly recommend this particular SERVPRO.

Karen Sanchez
Parkersburg

We called because two rooms of our house and our garage were covered in water and sewage from a backed up toilet. We weren't sure they would be able to come because it was Father's Day Sunday, but they were at our house within a couple hours of our phone call. All three guys were polite and respectful and very knowledgeable of what they were doing. We would recommend this company to anyone!

Monica A.
Parkersburg

Quick speedy service would recommend to any one who has ever had major water damage or sewage backing up in home.

Rocky McConnell 

Lubeck PSD

Rocky McConnell
Lubeck

We had water damage in our basement and I called SERVPRO and within an hour or so they were at my home. They did an excellent job with all the damage that was done. I definitely would recommend SERVPRO of Wood, Ritchie & Pleasants Counties

Charles Robinson
Parkersburg

My mother had a small leak in her kitchen. SERVPRO of Wood, Ritchie & Pleasants Counties came out and took some readings with moister meters. Turned out the floor was dry and we didn't need their services. I never felt pressured to buy any service or product.  He was very professional and recommended easy solutions to help prevent any future problems. I would call them again if I needed them in a heartbeat, and will recommend to friends and family. Very honest company. So impressed. 

Chuck Dye
Woodsfield

Honesty I Didn't Expect!

We are having some issues with wet blocks in our basement. The two service professionals who came out showed me where the issues were with water drainage around our foundation, and how to fix it.

They offered to do the repairs, but were honest that I could probably do them myself.

They easily could have exaggerated the problem and charged me more than needed, but did not!

Will certainly call them again if larger issues arise!

Joshua Lee
Parkersburg

James and his staff did a great job. Even got a mini concert from Austin. Highly recommend!!

Jason Bailey
Parkersburg

5 Rooms, No More Issues!

We had a massive water leak from an upstairs bathroom that caused damage/ issues in 5 rooms of my home. SERVPRO was there in under 2 hours on a late Sat night to start clean up and sanitizing.

They not only took care of all the issues at my home, they helped with Insurance and adjusters , kept in regular contact with myself and my husband and they were so kind, helpful and informative. I highly recommend SERVPRO and their whole team! Thank you!!

Amber Bagley
Mineral Wells

SERVPRO helped us with a water leak cleanup, they are professional, courteous, quick with their call back and arrival time. The only reason I gave them four stars is because they are costly but I do give them a good recommendation.

North End Church of Christ
Parkersburg

Outstanding staff and professional
Customer service. They did a great
Job cleaning and sanitizing my house from a plumbing issue. Answered my questions and helped
My husband and I have a sigh of relief ,that it was going to be okay.
Highly recommend this particular SERVPRO.

Karen Sanchez
Parkersburg

We called because two rooms of our house and our garage were covered in water and sewage from a backed up toilet. We weren't sure they would be able to come because it was Father's Day Sunday, but they were at our house within a couple hours of our phone call. All three guys were polite and respectful and very knowledgeable of what they were doing. We would recommend this company to anyone!

Monica A.
Parkersburg

Quick speedy service would recommend to any one who has ever had major water damage or sewage backing up in home.

Rocky McConnell 

Lubeck PSD

Rocky McConnell
Lubeck

We had water damage in our basement and I called SERVPRO and within an hour or so they were at my home. They did an excellent job with all the damage that was done. I definitely would recommend SERVPRO of Wood, Ritchie & Pleasants Counties

Charles Robinson
Parkersburg

About Us

SERVPRO of Wood, Ritchie & Pleasants Counties is part of the nation wide, highly reputable franchise SERVPRO. Our local success is due SERVPRO’s high standards and leadership as a corporation combined with the hard working and empathetic practices of our team, lead by James Miller.

Who is SERVPRO?

SERVPRO was pioneered by Ted and Doris Isaacson over 50 years ago in 1967. Beginning as a painting company Ted and Doris soon transformed it into a cleaning and restoration company.

After selling the first franchise in 1969, SERVPRO grew steadily, achieving 647 franchises by 1988.

This achievement led to the SERVPRO headquarters relocating to Gallatin, Tennessee. This move was pivotal for their response abilities to not only their franchises, but also to the American population. Gallatin is within 600 miles of more than 50% of the U.S. population.

SERVPRO has won, and continues to win awards of excellence, including being awarded the Number 1 Rank for Restoration Services category consistently since 2009.

SERVPRO of Wood, Ritchie & Pleasants Counties

Opened in May 2017 by friends from The Rock Church in Parkersburg, WV, James Miller and Steven Seckman, this SERVPRO franchise has successfully helped countless families and businesses around the local counties.

James Miller, aka Jay, is the hands-on guy who leads the team of trained professionals certified in IICRC restoration practices.

Jay has over 35 years of construction and restoration experience with an IICRC certificate. His vast knowledge of all aspects of restoration and construction allow for acute and accurate execution of your restoration job.

Honesty and transparency is valued at SERVPRO and we want you, our customer, to feel confident and well educated on what we do. For this reason we are always updating detailed blog articles explaining everything we do.

The most popular article people like to read is “How Much Does Water Damage Restoration Cost in the Mid-Ohio Valley?”. This article explains in detail all aspects that are considered when quoting a water damage restoration job.

We also want you to know our staff before you meet them and if this is something that you would like to do, please do not hesitate to click here to meet our staff.

If there is any more information that you wish to have answered you can do so by clicking on our contact us page or if urgent, calling us on 304-428-7378.

Thank you for taking the time to getting to know us. We value your time and hope that your coming year is a safe one.

From the team at SERVPRO of Wood, Ritchie & Pleasants Counties

James A. Miller
James A. Miller
Owner of SERVPRO of Wood, Ritchie & Pleasants Counties

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.