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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Beckley

Our Google Reviews
(304) 253-6633
4.2
(22 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Beckley we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

My compliments to SERVPRO and their staff---especially to Anthony. He and Chrissy came into my home on a Friday night to help ease the disaster I was suddenly experiencing from a water problem. Thanks to their help and professionalism, my problem was solved, dried and cleaned. I hope I never have to use them again, but I would definitely call them if needed, and would hope that Anthony would come to my house again !!

Regina
Beckley

Thanks for a Job WELL DONE!

Shirley
Beckley

Thank you for your service. Everyone was so nice!

Sharon
Princeton

Your service personnel were very efficient and professional.

Iris
Beckley

We would definitely recommend this company. They went above and beyond to get our job done! They are very professional and hard working!

Jennifer
Meadow Bridge

SERVPRO of Beckley did an outstanding job at my home. The employees are very courteous. I would highly recommend them.

Jerry
Beckley

Quick response and professional service

Shirley
Beckley

We had to use SERVPRO’s services recently and I would highly recommend them. The employees that showed up to our house were beyond professional. Also, the employee that was in charge of our issue was courteous, punctual, and kept us informed throughout every step. SERVPRO made sure our problem was quickly resolved and painless as possible. We were pleased with every aspect of this company.

Amanda
Princeton

They Do Good Work

Bernard
Fayetteville

My compliments to SERVPRO and their staff---especially to Anthony. He and Chrissy came into my home on a Friday night to help ease the disaster I was suddenly experiencing from a water problem. Thanks to their help and professionalism, my problem was solved, dried and cleaned. I hope I never have to use them again, but I would definitely call them if needed, and would hope that Anthony would come to my house again !!

Regina
Beckley

Thanks for a Job WELL DONE!

Shirley
Beckley

Thank you for your service. Everyone was so nice!

Sharon
Princeton

Your service personnel were very efficient and professional.

Iris
Beckley

We would definitely recommend this company. They went above and beyond to get our job done! They are very professional and hard working!

Jennifer
Meadow Bridge

SERVPRO of Beckley did an outstanding job at my home. The employees are very courteous. I would highly recommend them.

Jerry
Beckley

Quick response and professional service

Shirley
Beckley

We had to use SERVPRO’s services recently and I would highly recommend them. The employees that showed up to our house were beyond professional. Also, the employee that was in charge of our issue was courteous, punctual, and kept us informed throughout every step. SERVPRO made sure our problem was quickly resolved and painless as possible. We were pleased with every aspect of this company.

Amanda
Princeton

They Do Good Work

Bernard
Fayetteville

About Us

Our History

Steven Kelly, owner of SERVPRO of Beckley, was an insurance claims representative during which time he saw a huge need for a Fire & Water Cleanup and Restoration Company to service his hometown and the communities surrounding Beckley. He witnessed that in other more populated areas, property owners were able to get back in their homes or businesses much quicker, with lower cost, and contents saved instead of being thrown away because of the processes used and the resources available by SERVPRO Industries Inc.

He purchased the SERVPRO Franchise and after extensive training and certifications at SERVPRO headquarters he opened the business in 1999.  From 1999 until 2016, SERVPRO of Beckley performed restoration services for fire, water, and mold damages. We were proud of our work and our customers were pleased with the end results but we just felt like something was missing. So in 2017, experienced and skilled construction laborers were added to our staff so when Reconstruction services were necessary after we finished the remediation, we truly can make it “Like it never even happened.”

Committed to our Community

On July 8, 2001 just two years after opening, “the disaster, now termed the worst, and most expensive, in state history” hit Wyoming, Raleigh, Fayette, Mercer and McDowell Counties, WV. He and his team worked around the clock to help save property from Beckley to Mullens. The long hours and hard work were worth it to them. It was rewarding knowing they had the resources, knowledge, and training to help families get back on their feet.

The communities we service may be small but remember we are locally owned and operated, we live and work here too.  That’s why it is important to us that our good neighbors have a company that can provide the same professional service that is offered in larger more populated communities.

Our Employees

SERVPRO of Beckley opened with only Steven Kelly, the owner, to not only manage the company but he also performed all the labor. He proved that this area really needed a qualified restoration service and in less than 90 days he hired and trained 2 additional employees.  He now employees 20 men and women, operates a fleet of vehicles, and has access to a warehouse full of cleaning and restoration equipment.

Along with the need for the services we provide, Steven recognizes that he has been fortunate to have highly trained, honest and dedicated employees throughout the years that not only work hard but have compassion and respect for all the property owners they work for.

Click on our Employee Page to read more about our Team.

Why SERVPRO

Are you are looking for a professional and reputable company for cleanup of your property after a water, fire, or storm damage, mold growth, or just need a general cleaning? You have found the right restoration company. SERVPRO of Beckley specializes in taking care of West Virginians, from Beckley to Oceana, and other surrounding neighborhoods.

We are a local owned and operated Franchise that is part of over 1,700 Franchises in the SERVPRO Industries, Inc. system. We are fortunate to have the resources to take care of you from small to large jobs. 

Immediate response to an emergency is crucial in order to prevent any further damage to your residence or commercial building. SERVPRO of Beckley understands this, so we offer 24/7 Emergency services.  We have an experienced and trained team that will arrive on site to evaluate your situation and begin the cleanup process.  

SERVPRO of Beckley can help by being there beside you and guiding you through the next few days or weeks. We will work with you and/or your insurance company to get you back in your home or business much faster than you can do it on your own.

Click on our Testimonials to read what our customer have to say about SERVPRO of Beckley!

SERVPRO OF Beckley – Mission Statement

“Our Mission is to have a Team of quality people who focus on Excellent Service; Compassion; Professional Appearance; Fairness and Mutual Respect”

Steven J. Kelly
Steven J. Kelly
Owner of SERVPRO of Beckley

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.