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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Pewaukee & Sussex

Our Google Reviews
(262) 696-6336
4.8
(44 reviews)

Service Areas

Waukesha, WI | Oconomowoc, WI | Pewaukee, WI | Sussex, WI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Pewaukee & Sussex we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Our basement overflowed from a sump pump leak. They handled everything with our insurance company. They were pretty fast getting to my house also.

Delaney Gunn
Sussex

Very professional. Had an water damage at my house that needed their attention. The guys that came out to my house were neat, well mannered, and respectful of my home. They even had these cool iPads to document absolutely everything which I really liked. Would recommend to anyone who goes through a crisis situation and needs home restoration services

Sam Cantrell
Pewaukee

Had such a great experience with these guys with my water damage. They just did such a fantastic job and I would most definitely recommend

Stefani Clarke
Sussex

I’d give them ten stars if I could!! My experience with SERVPRO was amazing...I had water damage to my bedroom and bathroom and Johan and Ryan were there quickly setting up fans to dry it out. They took care of my home like they would their own- It truly was amazing. I would recommend them a thousand times over. True professionals!

Mike Goethe
Pewaukee

All I can say is WOW! This crew went above and BEYOND! They were so prompt getting to our house. They were absolute professionals. They were super polite, answered all of our questions, and were very easy to reach and get in touch with. I am just super impressed... our home is even better than before they came!!!

Beverly Calvert
Pewaukee

Five Stars

Todd Rakowski
Pewaukee

Johan and Ryan and their crew were amazing. After water damage affected all 3 floors in our home, they promptly showed up and started getting our house back together. There was ceiling, wall, and floor repair work and the crew understood exactly what was needed, while also being respectful of our working-from-home situation during COVID. They were in communication with us at each step and answered our many questions. They stopped by regularly to check on the dehumidifiers and always called before showing up. Ryan and Johan are professional, considerate and we're very grateful to have SERVPRO's help during a tough time. 

Megan Newman
Pewaukee

Johan van Niekerk called me within 30 minutes of me calling SERVPRO and giving the receptionist the information why I called. He set up a time to come see just what the issue was. Luckily I had a minor moisture from the water leak from the unit above me. Explained everything and told me what I needed to do and that I would not have to file a claim as it was an easy fix. Thank you for your prompt service. You and your team are #1.

Carolyn McCarter
Pewaukee

They came out cause we had damaged hardwood floors from a dishwasher leak. They always called me- I never had to call them. The communication was on point and my kitchen looks great. Very pleasant company to work with.

Mason Sheumaker
Brookfleld

Our basement overflowed from a sump pump leak. They handled everything with our insurance company. They were pretty fast getting to my house also.

Delaney Gunn
Sussex

Very professional. Had an water damage at my house that needed their attention. The guys that came out to my house were neat, well mannered, and respectful of my home. They even had these cool iPads to document absolutely everything which I really liked. Would recommend to anyone who goes through a crisis situation and needs home restoration services

Sam Cantrell
Pewaukee

Had such a great experience with these guys with my water damage. They just did such a fantastic job and I would most definitely recommend

Stefani Clarke
Sussex

I’d give them ten stars if I could!! My experience with SERVPRO was amazing...I had water damage to my bedroom and bathroom and Johan and Ryan were there quickly setting up fans to dry it out. They took care of my home like they would their own- It truly was amazing. I would recommend them a thousand times over. True professionals!

Mike Goethe
Pewaukee

All I can say is WOW! This crew went above and BEYOND! They were so prompt getting to our house. They were absolute professionals. They were super polite, answered all of our questions, and were very easy to reach and get in touch with. I am just super impressed... our home is even better than before they came!!!

Beverly Calvert
Pewaukee

Five Stars

Todd Rakowski
Pewaukee

Johan and Ryan and their crew were amazing. After water damage affected all 3 floors in our home, they promptly showed up and started getting our house back together. There was ceiling, wall, and floor repair work and the crew understood exactly what was needed, while also being respectful of our working-from-home situation during COVID. They were in communication with us at each step and answered our many questions. They stopped by regularly to check on the dehumidifiers and always called before showing up. Ryan and Johan are professional, considerate and we're very grateful to have SERVPRO's help during a tough time. 

Megan Newman
Pewaukee

Johan van Niekerk called me within 30 minutes of me calling SERVPRO and giving the receptionist the information why I called. He set up a time to come see just what the issue was. Luckily I had a minor moisture from the water leak from the unit above me. Explained everything and told me what I needed to do and that I would not have to file a claim as it was an easy fix. Thank you for your prompt service. You and your team are #1.

Carolyn McCarter
Pewaukee

They came out cause we had damaged hardwood floors from a dishwasher leak. They always called me- I never had to call them. The communication was on point and my kitchen looks great. Very pleasant company to work with.

Mason Sheumaker
Brookfleld

About Us

SERVPRO of Pewaukee & Sussex understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Pewaukee & Sussex specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Pewaukee & Sussex can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pewaukee & Sussex.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Ryan W. Kaun, Johan D. Van Niekerk
Ryan W. Kaun, Johan D. Van Niekerk
Owners of SERVPRO of Pewaukee & Sussex

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.