Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Eau Claire

Our Google Reviews
(715) 834-3473
4.4
(57 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Eau Claire we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO responded quickly to an equipment malfunction that caused a flood in our basement, wiping out all carpet and some Sheetrock. We found them very responsive and have been great to work with throughout the process. We aren’t done with the restoration part yet but if their initial service level with the water damage portion continues to the conclusion, we will be extremely satisfied.

Carole H.
Eau Claire

"Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.
SERVPRO showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage item's and inventory for the insurance). All employee's were the best and super helpful! I would of put thumbs up for "Value" but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!"

James R.
Eau Claire

The technicians were professional every step of the way.

Melissa
Chippewa Falls

There was nothing they could have done to better assist us. In fact, our insurance adjuster will only go through the SERVPRO team in these situations.

Bridget
Dakota

Everyone was so great, and the work was finished far more quickly than we expected. 

Floyd
Cornell

Excellent job SERVPRO, Eau Claire. When our basement flooded late on a Saturday evening they came out promptly and worked into the wee small hours to prevent further damage and to start the mitigation process. They then came each and every day until things were completely dried out. They also took care of the rebuild and finally the pack in. They were at all times professional and guided us through the entire process. They really live up to their "Like it never even happened." motto.

Bill
Eau Claire

Alex was wonderful. Came on a Sunday morning and went right work. He also gave a thorough explanation of the company and its policies. Thanks Alex!

Janice Andrews
Eau Claire

We recently had water damage in our home- SERVPRO was quick to help us in getting our house back together! Abbi was great with communicating with our adjuster which made it easy on our end! Butch and Andy were great with explaining any questions we had on the rebuild and what was going on!

Alex and Nakita did our final clean and we were amazed with it- during the final clean Alex did an air duct clean for us and I was so surprised with how much he got out!

Thank you SERVPRO for the amazing work!

Kyli Strenke
Mondovi

We had a huge water damage problem that involved three floors. SERVPRO did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!

Moira Kneer
Eau Claire

SERVPRO responded quickly to an equipment malfunction that caused a flood in our basement, wiping out all carpet and some Sheetrock. We found them very responsive and have been great to work with throughout the process. We aren’t done with the restoration part yet but if their initial service level with the water damage portion continues to the conclusion, we will be extremely satisfied.

Carole H.
Eau Claire

"Called these folks for a broken hot water heater line in my wood shop. They were outstanding! This line broke and filled the work room with hot steamy water and then blew the door open to the unheated pole barn area. The unheated area became a rain forest from the water condensing on roof and falling down.
SERVPRO showed up right away and started doing their thing ( Cleaning, drying and helping decide salvage item's and inventory for the insurance). All employee's were the best and super helpful! I would of put thumbs up for "Value" but insurance is paying and I have no idea of the cost. But I will say no matter what cost the cost was, they saved my butt... and my shop! Would highly recommend!"

James R.
Eau Claire

The technicians were professional every step of the way.

Melissa
Chippewa Falls

There was nothing they could have done to better assist us. In fact, our insurance adjuster will only go through the SERVPRO team in these situations.

Bridget
Dakota

Everyone was so great, and the work was finished far more quickly than we expected. 

Floyd
Cornell

Excellent job SERVPRO, Eau Claire. When our basement flooded late on a Saturday evening they came out promptly and worked into the wee small hours to prevent further damage and to start the mitigation process. They then came each and every day until things were completely dried out. They also took care of the rebuild and finally the pack in. They were at all times professional and guided us through the entire process. They really live up to their "Like it never even happened." motto.

Bill
Eau Claire

Alex was wonderful. Came on a Sunday morning and went right work. He also gave a thorough explanation of the company and its policies. Thanks Alex!

Janice Andrews
Eau Claire

We recently had water damage in our home- SERVPRO was quick to help us in getting our house back together! Abbi was great with communicating with our adjuster which made it easy on our end! Butch and Andy were great with explaining any questions we had on the rebuild and what was going on!

Alex and Nakita did our final clean and we were amazed with it- during the final clean Alex did an air duct clean for us and I was so surprised with how much he got out!

Thank you SERVPRO for the amazing work!

Kyli Strenke
Mondovi

We had a huge water damage problem that involved three floors. SERVPRO did a great job with mitigation and a fantastic job organizing build back. Thanks to Butch, coordinator who made it all happen in a timely manner with great organization! Our house looks better than new!

Moira Kneer
Eau Claire

About Us

SERVPRO of Eau Claire understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our History

Owners Tom & Beth Hanaman realized their dream of owning a SERVPRO franchise when they purchased SERVPRO of Eau Claire in 2010, after many years of working in restoration under another franchise owner. Their children grew up in the restoration industry and now they are proud to employ one of their daughters, Abbigayle, as Operations Manager. Abbigayle has worked her way up within the company from production technician to office admin, then marketing, and now managing daily operations in the office. 

Committed to Our Community

We are a proud sponsor of an annual charity golf outing to help support a community non-profit.  Our golf event has benefited organizations such as Big Brothers & Big Sisters of Northwestern Wisconsin, Boys & Girls Club of the Greater Chippewa Valley, Feed My People Food Bank and Bolton Refuge House. We believe in giving back to our community and helping our neighbors. 

We are members of the Chippewa Falls Area Chamber as well as the Eau Claire Area Chamber of Commerce. We proudly support our community by participating in the area holiday parades as well.  

The SERVPRO Difference 

SERVPRO of Eau Claire specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Eau Claire can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,500 qualified franchises, no damage is too large or too small for SERVPRO of Eau Claire.

Our Certifications

IICRC Certifications:

  • IICRC Certified Firm
  • Water Restoration Technician
  • Applied Structural Drying
  • Applied Microbial Remediation   

Other

  • Certified Commercial Mold Inspector
  • Lead-Based Paint Activities & Renovation
  • General Contractor - Wisconsin


If you are experiencing loss in your home, please call us today! Let us make it "Like it never even happened." 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Thomas E. Hanaman
Thomas E. Hanaman
Owner of SERVPRO of Eau Claire

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.