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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Tacoma

Our Google Reviews
(253) 896-3000
4.8
(148 reviews)

Service Areas

Tacoma, WA | Lakewood, WA | Spanaway, WA | Parkland, WA | Fife, WA | Graham, WA | Frederickson, WA | Roy, WA | Vashon Island, WA | Midland, WA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Tacoma we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Reggie and his guys were efficient and took care of my flooding quickly. I appreciate that they cleaned up everything, hauled away and damaged carpet and sheetrock, and baseboards and made it easier for the contractor to start the repairs.

Deborah B
Centralia

The work that needed to be done ran into some interesting stumbling blocks that SERVPRO had no control over. They handled it perfectly. One stumbling block was that the flooring was found to be a defective batch. It was recognized immediately and corrected quickly. Also, the weather. We had an unusual amount of snow during the repair. I told them to not even try to come to the house until it was safe. I did not want anyone to get hurt bringing materials into the house while walking on the slippery ground. Once the weather cleared they resumed as if they had never left. Communication was always good. We were kept informed of every step. 

Cory C
Renton

SERVPRO was professional and friendly, and we had a highly positive experience with them. I would absolutely recommend using SERVPRO! 

Sarah & Matt S
Tacoma

In December of 2017, when Washington had such awful weather events, my house sprung a few leaks. The weather caused such awful damages to the house. I called SERVPRO of Tacoma, that was absolutely the best move I could have made. Between Nick and Jason, and many others, they did such a wonderful and amazing job chasing all of the water. They quarantined areas of the house affected by black mold, and every single day they cleaned not only after the house, but themselves. If you need any help with home restoration, please call these boys! They are an immense help, and the sweetest to have around.

Diane S.
Tacoma

Very good and helpful crew including the office staff. Very professional, organized and friendly. 

Dianne M.
Graham

I had water damage at my house, and with all of the snow, they were able to come out today to inspect. This company is very professional, and all of the technicians were wonderful. They explained the whole process, and were very helpful in getting the water cleaned up. Considering how bad the roads are, it shows the dedication of this local franchise of going the extra mile for the customer. I highly recommend you use their service.

Sean Mcgoffin
Tacoma

We love SERVPRO of Tacoma! After our master bath shower failed and flooded our basement we were in need of a big fix-it team. Everyone we worked with was super friendly, comforting, knowledgeable, and understanding - you couldn't ask for better service. Jeff came out to assess the damage and the next thing we knew we had a crew of people to restore our home back to normal. Everything was coordinated and done efficiently and with superior craftsmanship. Every question I had (which I'm SURE were many) was answered and even in the middle of the pandemic we were able to complete the job safely. We couldn't be happier with the service of SERVPRO and the quality of the work. If you're in need of a compassionate company that truly cares about the work they do and the community they serve, look no further than SERVPRO of Tacoma!

Courtney Goldenberg
Tacoma

We appreciated how quickly SERVPRO was able to help us solve the problem the excellent communication. 

Brittany Cogswell
University Place

I was satisfied with Jason and Burgess. They were caring, professional, and responsive.

Miriam W
Seattle

Reggie and his guys were efficient and took care of my flooding quickly. I appreciate that they cleaned up everything, hauled away and damaged carpet and sheetrock, and baseboards and made it easier for the contractor to start the repairs.

Deborah B
Centralia

The work that needed to be done ran into some interesting stumbling blocks that SERVPRO had no control over. They handled it perfectly. One stumbling block was that the flooring was found to be a defective batch. It was recognized immediately and corrected quickly. Also, the weather. We had an unusual amount of snow during the repair. I told them to not even try to come to the house until it was safe. I did not want anyone to get hurt bringing materials into the house while walking on the slippery ground. Once the weather cleared they resumed as if they had never left. Communication was always good. We were kept informed of every step. 

Cory C
Renton

SERVPRO was professional and friendly, and we had a highly positive experience with them. I would absolutely recommend using SERVPRO! 

Sarah & Matt S
Tacoma

In December of 2017, when Washington had such awful weather events, my house sprung a few leaks. The weather caused such awful damages to the house. I called SERVPRO of Tacoma, that was absolutely the best move I could have made. Between Nick and Jason, and many others, they did such a wonderful and amazing job chasing all of the water. They quarantined areas of the house affected by black mold, and every single day they cleaned not only after the house, but themselves. If you need any help with home restoration, please call these boys! They are an immense help, and the sweetest to have around.

Diane S.
Tacoma

Very good and helpful crew including the office staff. Very professional, organized and friendly. 

Dianne M.
Graham

I had water damage at my house, and with all of the snow, they were able to come out today to inspect. This company is very professional, and all of the technicians were wonderful. They explained the whole process, and were very helpful in getting the water cleaned up. Considering how bad the roads are, it shows the dedication of this local franchise of going the extra mile for the customer. I highly recommend you use their service.

Sean Mcgoffin
Tacoma

We love SERVPRO of Tacoma! After our master bath shower failed and flooded our basement we were in need of a big fix-it team. Everyone we worked with was super friendly, comforting, knowledgeable, and understanding - you couldn't ask for better service. Jeff came out to assess the damage and the next thing we knew we had a crew of people to restore our home back to normal. Everything was coordinated and done efficiently and with superior craftsmanship. Every question I had (which I'm SURE were many) was answered and even in the middle of the pandemic we were able to complete the job safely. We couldn't be happier with the service of SERVPRO and the quality of the work. If you're in need of a compassionate company that truly cares about the work they do and the community they serve, look no further than SERVPRO of Tacoma!

Courtney Goldenberg
Tacoma

We appreciated how quickly SERVPRO was able to help us solve the problem the excellent communication. 

Brittany Cogswell
University Place

I was satisfied with Jason and Burgess. They were caring, professional, and responsive.

Miriam W
Seattle

About Us

Our owners, Lloyd & Jennifer Shaw, are incredibly family oriented and know that disasters always strike at the most inconvenient time for your home or business. It is common to feel stressed and worried after experiencing fire or water damage, especially when it comes to how it affects your family. We’ll always treat your family with empathy and respect and your property with care. Our goal is to help minimize the disruption to your life while quickly getting your home or business back up and running again.

SERVPRO of Tacoma specializes in the cleanup and restoration of residential and commercial property after experiencing water, fire, or smoke damage and our SERVPRO of Tacoma team can also mitigate mold and mildew.

Our SERVPRO of Tacoma team is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our team is "Ready for whatever happens" and can help clean up and restore ANY size residential or commercial loss.

If you have any questions or would like to schedule a service, please give our SERVPRO of Tacoma team a call.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Lloyd & Jennifer Shaw
Lloyd & Jennifer Shaw
Owners of SERVPRO of Tacoma

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.