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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Longview / Kelso

Our Google Reviews
(360) 703-3884
4.5
(89 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Longview / Kelso we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

This company does amazing work and provides fantastic service. Roots Academy had a flood in the early morning hours around 4:30 am which caused havoc for our team. This problem could have been massive if it wasn't for SERVPRO's amazingly quick response and diligent work. We made the call around 5:15 am, and they were on scene within 30 minutes going right to work. Not only did they relieve our stress but they did it with a smile on their face. The whole SERVPRO team was excit...ed to be there and made us feel much better about the whole situation - they showed that they truly cared about us. I am so thankful for Ryan Grady and his amazing team for all of the help they have provided us during this unfortunate situation. I would recommend them every single time I am given the opportunity! Thank you SERVPRO from myself and all of Roots Academy.

Scott Pisapia
Longview

Thank you Linda and Eric from servepro longview. You guys did an excellent job. we are very pleased with the work you did on cleaning out our crawl space.

Sage
Longview

Just wanted to give you & your amazing employees a shout out. Our basement has flooded twice just in one month. Both times you arrived promptly & your employees explained the whole process throughly & answered all of our questions. Not only were they extremely knowledgeable but very compassionate! I wouldn't hesitate one second to recommend your company to anyone needing these types of services. Jesse & Eric were absolutely fantastic today & went above & beyond!! Thank you very much!

Tony & Jenny
Longview

“When our kitchen flooded SERVPRO came and was very friendly, professional and efficient. Highly recommend them”.

Eldon Alexander ~ 2015
Kelso

SERVPRO of Longview Kelso remediated a situation in my home. The work was done flawlessly and with great care. It was done quickly and the employees were both friendly and very clean. I would recommend them to anyone.

Michael Odorisio
LONGVIEW

Pat Spencer 1 review

a month ago- My sewer line backed up this last May and flooded a bathroom, bedroom, and family room in my basement. SERVPRO came out that evening and began the clean-up process. They returned the next day, packed up everything and moved it out. All of the carpet and flooring had to be removed and it was determined that there were asbestos tiles under the carpet. SERVPRO worked closely with my insurance company and arranged to have the asbestos removed. Throughout this process they came daily to monitor the air quality and to make sure everything was drying. After all of the repairs were completed and new flooring installed SERVPRO came back and moved everything back into my basement. Everyone that I dealt with was very professional and helpful. I’m not sure how I would have navigated this whole process without the help and guidance of Hector and his team at SERVPRO. I highly recommend this company.

Pat Spencer
LONGVIEW

Hector and his assistant came out to a situation for me today. Fast, professional and even made me laugh in a stressful situation. I’m so grateful for them.

Ranae McKee
LONGVIEW

Very impressed with all of the staff during a very stressful time. Everyone was very compassionate and helpful.

Erica Geiszler
LONGVIEW

SERVPRO saved us in a very difficult situation. After attempting to work with another restoration company (because in a crisis you call the first number you see without research) SERVPRO was hired in their place and the differences were seen right away. This company is professional, timely, and got the job done without instruction. I am so incredibly thankful that this company came out and not only saved my home but my sanity. They did their jobs so well and made me feel calm for the first time since our water line burst. Never would I recommended anyone other than SERVPRO in these types of situations. They are the people you never want to have to call but if I ever had to again, I would call SERVPRO in an instant. (But hopefully that will never happen). Thank you Linda and the whole team!!!!!

Kelly Marie
Castle Rock

This company does amazing work and provides fantastic service. Roots Academy had a flood in the early morning hours around 4:30 am which caused havoc for our team. This problem could have been massive if it wasn't for SERVPRO's amazingly quick response and diligent work. We made the call around 5:15 am, and they were on scene within 30 minutes going right to work. Not only did they relieve our stress but they did it with a smile on their face. The whole SERVPRO team was excit...ed to be there and made us feel much better about the whole situation - they showed that they truly cared about us. I am so thankful for Ryan Grady and his amazing team for all of the help they have provided us during this unfortunate situation. I would recommend them every single time I am given the opportunity! Thank you SERVPRO from myself and all of Roots Academy.

Scott Pisapia
Longview

Thank you Linda and Eric from servepro longview. You guys did an excellent job. we are very pleased with the work you did on cleaning out our crawl space.

Sage
Longview

Just wanted to give you & your amazing employees a shout out. Our basement has flooded twice just in one month. Both times you arrived promptly & your employees explained the whole process throughly & answered all of our questions. Not only were they extremely knowledgeable but very compassionate! I wouldn't hesitate one second to recommend your company to anyone needing these types of services. Jesse & Eric were absolutely fantastic today & went above & beyond!! Thank you very much!

Tony & Jenny
Longview

“When our kitchen flooded SERVPRO came and was very friendly, professional and efficient. Highly recommend them”.

Eldon Alexander ~ 2015
Kelso

SERVPRO of Longview Kelso remediated a situation in my home. The work was done flawlessly and with great care. It was done quickly and the employees were both friendly and very clean. I would recommend them to anyone.

Michael Odorisio
LONGVIEW

Pat Spencer 1 review

a month ago- My sewer line backed up this last May and flooded a bathroom, bedroom, and family room in my basement. SERVPRO came out that evening and began the clean-up process. They returned the next day, packed up everything and moved it out. All of the carpet and flooring had to be removed and it was determined that there were asbestos tiles under the carpet. SERVPRO worked closely with my insurance company and arranged to have the asbestos removed. Throughout this process they came daily to monitor the air quality and to make sure everything was drying. After all of the repairs were completed and new flooring installed SERVPRO came back and moved everything back into my basement. Everyone that I dealt with was very professional and helpful. I’m not sure how I would have navigated this whole process without the help and guidance of Hector and his team at SERVPRO. I highly recommend this company.

Pat Spencer
LONGVIEW

Hector and his assistant came out to a situation for me today. Fast, professional and even made me laugh in a stressful situation. I’m so grateful for them.

Ranae McKee
LONGVIEW

Very impressed with all of the staff during a very stressful time. Everyone was very compassionate and helpful.

Erica Geiszler
LONGVIEW

SERVPRO saved us in a very difficult situation. After attempting to work with another restoration company (because in a crisis you call the first number you see without research) SERVPRO was hired in their place and the differences were seen right away. This company is professional, timely, and got the job done without instruction. I am so incredibly thankful that this company came out and not only saved my home but my sanity. They did their jobs so well and made me feel calm for the first time since our water line burst. Never would I recommended anyone other than SERVPRO in these types of situations. They are the people you never want to have to call but if I ever had to again, I would call SERVPRO in an instant. (But hopefully that will never happen). Thank you Linda and the whole team!!!!!

Kelly Marie
Castle Rock

About Us

SERVPRO of Longview/Kelso is owned and operated by Ryan and Lacey "Fowler" Grady. We live, work and shop here in Cowlitz County. Have many members of family here and are going to raise our kids here. We love our community. Lacey is happily employed with the Longview School district, as an English Teacher

We are human and we understand the stress and worry that comes with a fire and/or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Longview/Kelso specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Longview/Kelso can also mitigate mold and mildew from your home or business.

Our staff is highly trained and certified in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Longview/Kelso.

If you need to schedule a consult of service for your home or business, please call today @ 360-703-3884!

Serving the insurance industry for more than 40 years, SERVPRO is the cleaning and restoration brand you know and trust.

Owner of SERVPRO of Longview / Kelso

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.