
Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Newport News
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Newport News we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide


What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.


Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.


Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
We had to call SERVPRO out to handle water remediatio
SERVPRO did a great job today. Showed up within 1-hour of the call I placed to you guys. Showed up with a team of 3-4 guys. Were out of here within an hour or so. Great job by them. This seems to be the norm with you guys and it is much appreciated.
I would highly recommend SERVPRO® Of Newport News. They were all very fast, efficient and polite.
I could not have asked for a better group of gentlemen to be in my home! They were professional in every way! This was our first time ever having a situation like this and they were very helpful in making me feel comfortable about the process. I appreciate all of their hard work!
Outstanding service by great people who explained everything throughly. Thanks.
My home ended up with a widespread plumbing leak that affected the main living room ceiling, adjoining downstairs guest bath ceiling and flooring, laundry room ceiling and flooring and crawlspace beneath those rooms. Matt quickly assessed the damage and responded in a fast manner. He made a few phone calls, and got the process rolling.
Mike and his guys did a professional job, were very courteous and kept my home clean throughout the process.
Good Job, Thank You
I woke up to my entire downstairs covered in water due to my water heater hose burst over night. Called SERVPRO and they were out same day and got me all set up and made the clean up process stress free and a relief. The office staff were friendly and knowledgeable and answered all of my questions. The staff was very professional.
We had to call SERVPRO out to handle water remediatio
SERVPRO did a great job today. Showed up within 1-hour of the call I placed to you guys. Showed up with a team of 3-4 guys. Were out of here within an hour or so. Great job by them. This seems to be the norm with you guys and it is much appreciated.
I would highly recommend SERVPRO® Of Newport News. They were all very fast, efficient and polite.
I could not have asked for a better group of gentlemen to be in my home! They were professional in every way! This was our first time ever having a situation like this and they were very helpful in making me feel comfortable about the process. I appreciate all of their hard work!
Outstanding service by great people who explained everything throughly. Thanks.
My home ended up with a widespread plumbing leak that affected the main living room ceiling, adjoining downstairs guest bath ceiling and flooring, laundry room ceiling and flooring and crawlspace beneath those rooms. Matt quickly assessed the damage and responded in a fast manner. He made a few phone calls, and got the process rolling.
Mike and his guys did a professional job, were very courteous and kept my home clean throughout the process.
Good Job, Thank You
I woke up to my entire downstairs covered in water due to my water heater hose burst over night. Called SERVPRO and they were out same day and got me all set up and made the clean up process stress free and a relief. The office staff were friendly and knowledgeable and answered all of my questions. The staff was very professional.
About Us
SERVPRO of Newport News is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.
Independently owned and operated by Andrew and Theresa Bahen, SERVPRO of Newport News will now be operated by a team with 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO of Newport News. We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.
