Fire Damage Restoration Services

24/7 Emergency Fire Service

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Fire Cleanup
  • Highly-Trained Fire Restoration Technicians
  • Easier Insurance Claim Process
  • Faster to any size disaster™

Here to Help® 24/7

SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North
Our Google Reviews
(757) 465-9700
4.5
(331 reviews)

Service Areas

Chesapeake, VA | South Norfolk, VA | Indian River, VA | Great Bridge, VA | Greenbrier, VA | Hampton, VA | Grandview, VA | Phoebus, VA | Farmington, VA | Edgefield, VA | Parkview, VA | Cradock, VA | Midtown, VA | Norfolk, VA | Ghent, VA | Naval Station Norfolk, VA | Portsmouth, VA

Your Local Fire Restoration Company

If you have damage from a home or business fire the experienced team at SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North is ready to respond. Since we are locally owned and operated, we are prepared and able to respond quickly. Our immediate action and quick response can help limit and prevent  further damage and help reduce restoration costs. Our crews are trained with specialized equipment and resources to handle the fire job, large or small, commercial or residential in our Chesapeake area.  

When dealing with a fire loss, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North and our technicians understand that you may be feeling overwhelmed, confused, stressed and more than a little vulnerable. You and your family will be treated with kindness and your home or business with great care. Until help arrives, please refer to our Fire Damage Tips-Until Help Arrives Guide and follow these tips to protect yourself and your property. Call in the cleanup team to help make fire damage "Like it never even happened."

Residential Fire Damage Restoration

When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.

  • Board-up and roof tarping service
  • Assessment of fire and smoke damage
  • Water removal and drying (if present)
  • Removal of soot and smoke odor
  • Clean all restorable items

Commercial Fire Damage Cleanup and Restoration

When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.

  • Water removal from firefighting efforts
  • Smoke damage and soot removal
  • Commercial cleaning including carpet, upholstery, and window treatments
  • Commercial large loss services

Soot and Odor Inspections

A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.

Board-Up and Roof Tarping Services

If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.

  • Our quality roof tarp service helps protects your property from further damage
  • Our board-up services help to secure your property from weather, animals, and illegal entry

Odor Removal

When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.  

  • Mold smell removal 
  • Fire smoke odor removal 
  • Cigarette and cigar smoke removal 
  • Pet odors and more 

Packout and Contents Restoration

A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North is here to help protect and restore your belongings.

We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.

What our
customers are saying

Tameka, Madison and home owner Carrie packed up nicely. Thank you for making it painless.

Carrie Crew

Johnson and Jeff were absolutely amazing and extremely helpful. They were professional and respectful. Fantastic job!

Colleen Leon

Had to get a upstairs bedroom packed out because of the roof the ladies were fast and efficient and very respectful thank you to Tameka and Mary Lou.

Ernest Davis

Terry and Russ were thorough and complete with their work individually and team wise. I appreciate their patience in answer my questions and enjoyed the work stories. Steven (project manager), was thorough, polite, and a pleasure to work with.

Angela Sykes

Tameka, Melissa, Madison, and Flora were very thorough!

Marcy Messick

Johnson and Jeff were AWESOME! They were clean and respectful and did an amazing job!

Shannon Shorter

Johnson and Mike were great workers. They went above and beyond to make sure their work was done correct.

Leon matison

Our church life center was vandalized and Serve Pro came in and cleaned it top to bottom. (2 floors) The team was professional, friendly and great to work with. The situation was unfortunate but the cleanup is amazing!

warwick church

my mother-in-law, Linda Chesser had a kitchen fire and her house has to get repainted and packed. Tameka, Marylou and Madison have done a wonderful job with helping us pack out the house, they are patient and respectful with this process. The moving guys J and Jeff are also superb.

Tracy Chesser

About Us

SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North is always here to help with any size disaster to your home or business. Our highly-trained teams respond 24/7 providing excellent service to homeowners, insurance companies, building owners, facility managers and property managers throughout the area.

Independently owned and operated by Andrew and Theresa Bahen as of September 2020, SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North will now be operated by a team with over 35 years of experience in the restoration industry. Our experience, people, capacity and equipment uniquely qualifies us to handle large jobs no matter how extensive the damage. In the unfortunate event of a fire or water damage, call SERVPRO® of Chesapeake, Portsmouth, Norfolk West, and Hampton North We will respond 24/7 with trained employees, state-of-the-art equipment and the resources required to perform emergency services to help limit property damage.

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Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Andrew M. & Theresa C. & Thomas Bahen, Andrew Bahen Jr., William M. Duffy
Owners of SERVPRO of Chesapeake, Portsmouth, Norfolk West, and Hampton North

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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