Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Society Hill and Downtown Philadelphia

Our Google Reviews
(215) 772-1203
4.9
(186 reviews)

Service Areas

Philadelphia, PA | Society Hill, PA | Rittenhouse, PA | Point Breeze, PA | Schuylkill, PA | Queens Village, PA | Downtown Philadelphia, PA

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Society Hill and Downtown Philadelphia we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jerome Counts and his crew were not 10’s…they were 100’s!!! Amazing guys who did an excellent job helping us in an extremely stressful situation! I am so grateful to them for their empathy, kindness, and professionalism! While I hope to never need their help again, if any of my family or friends or I do need it, Jerome/SERVPRO will be getting a call! Thank you!!  

Sherry
Philadelphia

Very good service, on time and prompt resolved my water heater leak in my basement. They removed the wet floors and carpet, dried out the damage.

Pat S.
Philadelphia

Huge thank you to the entire SERVPRO team for their speedy assistance following the water main break on 5th and Bainbridge. Lennon and the team were hard working, responsive and efficient. Very grateful and will return when/if future services are needed.

Davida
Philadelphia

"I am writing to thank my Disaster Recovery team for their outstanding service following a flood in my loft. Project Manager Lennon with technicians Edwin and Caleb with such empathy and efficiency, they turned a total disaster into a manageable one. 

Having your ceiling collapse under a flood of water is a daunting experience, and it was their human connection that made all the difference.  I had such confidence in them from the get-go, and they did not let me down.

It’s rare in this world to meet people who can do their technical job so well, and yet also consider the emotional fall out for someone like me.  They were so kind, but wasted not one second getting down to work. 

Just know I could not be more grateful."

Tenant, 408 Vine Street
Philadelphia

In a world of fraud and mistrust this was the best experience- professionalism and satisfaction throughout. I was so anxious about this entire process but from Jeff to Richard my mind was at ease.  Your crew/company is amazing. 

Cynthia Greer
Philadelphia

We had a water pressure pump blow in our finished basement late in the evening, spraying water over a large area before I discovered it and got the water shut off. Water had seeped into an adjacent room and hallway. Jose and his team member responded almost immediately, vacuumed the water, hand dried items as necessary, and placed equipment to quickly dry baseboard areas so that we did not have to demo/replace drywall. He returned twice to check moisture levels before removing equipment. He was cheerful, courteous, professional and reduced what would have been a stressful disaster to a mild inconvenience.

Chris
Philadelphia

Team Paparone was great to work with. Communicative and on time with quick and tidy work.

Liz
Philadelphia

Jerome and Jamil rapid response and professionalism made a terrible situation a pleasant experience. If I could give them 10 stars I would.

Amanda
Philadelphia

SERVPRO of Society Hill helped me at a time I was despondent. I had a sewer backup in my house and I was so traumatized I didn’t know what to do. I called them and within an hour their techs were at my house. They calmed me down (first) and then completely cleaned the disaster. It was a serious hazmat situation and their techs were cheerful and professional. They mitigated the situation within a few hours and left dehumidifiers, fans, and most importantly, air purifier machines running in my house for several days. They checked back at my house each day to inspect their mitigation, and they were GREAT! Highly recommend! They are a GREAT team to call during your homeowner’s despair. Don’t know what I’d have done without them.

Doreen T.
Philadelphia

Jerome Counts and his crew were not 10’s…they were 100’s!!! Amazing guys who did an excellent job helping us in an extremely stressful situation! I am so grateful to them for their empathy, kindness, and professionalism! While I hope to never need their help again, if any of my family or friends or I do need it, Jerome/SERVPRO will be getting a call! Thank you!!  

Sherry
Philadelphia

Very good service, on time and prompt resolved my water heater leak in my basement. They removed the wet floors and carpet, dried out the damage.

Pat S.
Philadelphia

Huge thank you to the entire SERVPRO team for their speedy assistance following the water main break on 5th and Bainbridge. Lennon and the team were hard working, responsive and efficient. Very grateful and will return when/if future services are needed.

Davida
Philadelphia

"I am writing to thank my Disaster Recovery team for their outstanding service following a flood in my loft. Project Manager Lennon with technicians Edwin and Caleb with such empathy and efficiency, they turned a total disaster into a manageable one. 

Having your ceiling collapse under a flood of water is a daunting experience, and it was their human connection that made all the difference.  I had such confidence in them from the get-go, and they did not let me down.

It’s rare in this world to meet people who can do their technical job so well, and yet also consider the emotional fall out for someone like me.  They were so kind, but wasted not one second getting down to work. 

Just know I could not be more grateful."

Tenant, 408 Vine Street
Philadelphia

In a world of fraud and mistrust this was the best experience- professionalism and satisfaction throughout. I was so anxious about this entire process but from Jeff to Richard my mind was at ease.  Your crew/company is amazing. 

Cynthia Greer
Philadelphia

We had a water pressure pump blow in our finished basement late in the evening, spraying water over a large area before I discovered it and got the water shut off. Water had seeped into an adjacent room and hallway. Jose and his team member responded almost immediately, vacuumed the water, hand dried items as necessary, and placed equipment to quickly dry baseboard areas so that we did not have to demo/replace drywall. He returned twice to check moisture levels before removing equipment. He was cheerful, courteous, professional and reduced what would have been a stressful disaster to a mild inconvenience.

Chris
Philadelphia

Team Paparone was great to work with. Communicative and on time with quick and tidy work.

Liz
Philadelphia

Jerome and Jamil rapid response and professionalism made a terrible situation a pleasant experience. If I could give them 10 stars I would.

Amanda
Philadelphia

SERVPRO of Society Hill helped me at a time I was despondent. I had a sewer backup in my house and I was so traumatized I didn’t know what to do. I called them and within an hour their techs were at my house. They calmed me down (first) and then completely cleaned the disaster. It was a serious hazmat situation and their techs were cheerful and professional. They mitigated the situation within a few hours and left dehumidifiers, fans, and most importantly, air purifier machines running in my house for several days. They checked back at my house each day to inspect their mitigation, and they were GREAT! Highly recommend! They are a GREAT team to call during your homeowner’s despair. Don’t know what I’d have done without them.

Doreen T.
Philadelphia

About Us

SERVPRO of Society Hill is owned and operated by Michael Paparone. 

Mike is a Pennsylvania native with more than a decade’s experience in cleanup & restoration. Since purchasing his first franchise in 2012, he has expanded his operations to include five local SERVPRO franchises. Mike is committed to providing the highest standard of professionalism in property damage cleanup and restoration.

Our Team

The team at SERVPRO of Society Hill is dedicated to serving businesses and homeowners in Philadelphia. Our employees are a tight-knit group of highly trained and dedicated professionals. Production managers and crew members are certified by the Institute of Inspection Cleaning and Restoration Certification. Learn more about our team members on our employee page.

Insurance and Payment Info

SERVPRO® works with most homeowners insurance providers for a stress-free claims process.

We also accept the following credit cards for your convenience:

Michael Paparone
Michael Paparone
Owner of SERVPRO of Society Hill and Downtown Philadelphia

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.