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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Douglas County

Our Google Reviews
(541) 530-7044
4.3
(35 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Douglas County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Trent, David, and Anthony (the Serve Pro guys) were so polite, efficient, and hard-working! After my “flood” they brought in their equipment and showed up to do cleanup and restoration to my damaged kitchen, utility toom, dining room, and front room! They showed up on a Saturday after I called and came back each day to monitor their equipment. I am very grateful for all their hard work and efforts! Thank you guys!

Mara

Mara Lamm
ROSEBURG, OR

Corey, 

"The stuff on the counter" was incredibly kind and thoughtful. Your service has also been outstanding. I called the national customer service number and let them know how please we are with the kindness and service. You all hit it out of the ball park on this one. Many thanks. 



-Judy Martin

Judy Martin
Roseburg

Good Afternoon,



Thank you for your efforts which were put forth to get us back in our house in a timely manner. SERVPRO really shined.



Thanks again,



Gary Swanson

Gary Swanson
Roseburg

Thank you for digging us out of the water hole and making it look like it was never there. You guys are the best!

-Lori Jo

Lori
Roseburg

Hi SERVPRO,

We can't tell you how please we are with the services and outcome of the work you all did on the Kramer Dr house. 

You have a great team of people everyone was professional and proficient at what they did. 

We're so glad we asked Kris to make the decision about floor color. It looks so good. Better than it was. We're very grateful for the above and beyond service we received. 



Thank you,

Mara Lamm

Hazel Mahatte. 

Hazel Mahatte
Myrtle Creek

Trent, David, and Anthony (the Serve Pro guys) were so polite, efficient, and hard-working! After my “flood” they brought in their equipment and showed up to do cleanup and restoration to my damaged kitchen, utility toom, dining room, and front room! They showed up on a Saturday after I called and came back each day to monitor their equipment. I am very grateful for all their hard work and efforts! Thank you guys!

Mara

Mara Lamm
ROSEBURG, OR

Corey, 

"The stuff on the counter" was incredibly kind and thoughtful. Your service has also been outstanding. I called the national customer service number and let them know how please we are with the kindness and service. You all hit it out of the ball park on this one. Many thanks. 



-Judy Martin

Judy Martin
Roseburg

Good Afternoon,



Thank you for your efforts which were put forth to get us back in our house in a timely manner. SERVPRO really shined.



Thanks again,



Gary Swanson

Gary Swanson
Roseburg

Thank you for digging us out of the water hole and making it look like it was never there. You guys are the best!

-Lori Jo

Lori
Roseburg

Hi SERVPRO,

We can't tell you how please we are with the services and outcome of the work you all did on the Kramer Dr house. 

You have a great team of people everyone was professional and proficient at what they did. 

We're so glad we asked Kris to make the decision about floor color. It looks so good. Better than it was. We're very grateful for the above and beyond service we received. 



Thank you,

Mara Lamm

Hazel Mahatte. 

Hazel Mahatte
Myrtle Creek

Trent, David, and Anthony (the Serve Pro guys) were so polite, efficient, and hard-working! After my “flood” they brought in their equipment and showed up to do cleanup and restoration to my damaged kitchen, utility toom, dining room, and front room! They showed up on a Saturday after I called and came back each day to monitor their equipment. I am very grateful for all their hard work and efforts! Thank you guys!

Mara

Mara Lamm
ROSEBURG, OR

Good Afternoon,



Thank you for your efforts which were put forth to get us back in our house in a timely manner. SERVPRO really shined.



Thanks again,



Gary Swanson

Gary Swanson
Roseburg

Thank you for digging us out of the water hole and making it look like it was never there. You guys are the best!

-Lori Jo

Lori
Roseburg

Hi SERVPRO,

We can't tell you how please we are with the services and outcome of the work you all did on the Kramer Dr house. 

You have a great team of people everyone was professional and proficient at what they did. 

We're so glad we asked Kris to make the decision about floor color. It looks so good. Better than it was. We're very grateful for the above and beyond service we received. 



Thank you,

Mara Lamm

Hazel Mahatte. 

Hazel Mahatte
Myrtle Creek

Trent, David, and Anthony (the Serve Pro guys) were so polite, efficient, and hard-working! After my “flood” they brought in their equipment and showed up to do cleanup and restoration to my damaged kitchen, utility toom, dining room, and front room! They showed up on a Saturday after I called and came back each day to monitor their equipment. I am very grateful for all their hard work and efforts! Thank you guys!

Mara

Mara Lamm
ROSEBURG, OR

Corey, 

"The stuff on the counter" was incredibly kind and thoughtful. Your service has also been outstanding. I called the national customer service number and let them know how please we are with the kindness and service. You all hit it out of the ball park on this one. Many thanks. 



-Judy Martin

Judy Martin
Roseburg

Good Afternoon,



Thank you for your efforts which were put forth to get us back in our house in a timely manner. SERVPRO really shined.



Thanks again,



Gary Swanson

Gary Swanson
Roseburg

Thank you for digging us out of the water hole and making it look like it was never there. You guys are the best!

-Lori Jo

Lori
Roseburg

About Us

At SERVPRO of Douglas County, we’re committed to making it "Like it never even happened." We distinguish ourselves through our exceptional training, extensive experience, outstanding service, and our deep-rooted dedication to the Douglas County community.

Training and Expertise
Our team at SERVPRO of Douglas County is our most valuable asset. Each team member undergoes rigorous training to stay updated with the latest techniques and industry standards. All our technicians are IICRC-certified (Institute of Inspection, Cleaning and Restoration Certification), ensuring we deliver the highest standards in water restoration, fire restoration, mold remediation, and more. Continued education is central to our operations, allowing us to stay at the forefront of industry advancements.

Experience
With years of experience serving Douglas County, we’ve faced and successfully overcome a wide variety of restoration challenges. From residential homes to large commercial properties, no job is too big or too small. Our extensive experience allows us to handle each project with expertise, dedication, and efficiency. Our many satisfied customers and outstanding track record reflect our commitment to professionalism and quality.

Exceptional Service
Customer satisfaction is at the heart of what we do. When you reach out to us, you’ll experience our commitment to excellence from the first interaction. We know disasters often strike at the most inconvenient times, so we offer 24/7 emergency services. Our prompt response ensures we can mitigate damage quickly and begin the restoration process right away. Working closely with insurance companies, we aim to simplify the claims process, making it as stress-free as possible for our customers.

History
Locally owned and operated, SERVPRO of Douglas County is proud to serve our community with integrity and dedication. Our deep roots in Douglas County give us a unique understanding of the specific challenges our area faces. Over the years, we have earned a reputation for reliability and excellence in restoration, constantly improving our services to better serve our customers and community.

Commitment to the Community
We’re more than a business; we’re a part of the Douglas County community. We’re committed to giving back, supporting our local community through sponsorships, events, and charitable contributions. Our dedication to making it "Like it never even happened" goes beyond restoration – it includes helping our community flourish.

Contact Us
(541) 363-0800

When disaster strikes, you need a restoration company you can trust. SERVPRO of Douglas County is here to support you every step of the way. Contact us today to learn more about our services and how we can assist you in your time of need.

Kristopher C. & Kaitlin Weaver
Kristopher C. & Kaitlin Weaver
Owners of SERVPRO of Douglas County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.