
Packout & Contents Restoration Services
- The #1 Choice in Cleanup and Restoration*
- Residential, Commercial, and Government Packout and Contents Restoration Services
- 24/7 Emergency Response
- Trained, Certified Specialists
- Advanced Digital Inventory Systems
- State of the Art Equipment
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of West Akron
Why Choose SERVPRO for Packout & Contents Restoration Services?
At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.
SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.
Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances.


Packout and Storage
We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care.
For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.


Furniture Restoration
It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen.
Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods.


Textile Cleaning
Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.
We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.


Document and Photo Recovery
Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.
We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.


Electronics Restoration
SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.
A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.


Pack Back Services
When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.
SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!


Commercial Contents Restoration and Packout Services
Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.
Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.
While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.


We Make the Insurance Claims Process Easier
SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.
Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.
What our
customers are saying
My husband and I are building a home. We needed the basement cleaned from the cement dust. We are so impressed how SERVPRO cleaned our basement. They cleaned every nook and cranny even washed the basement. It was ready for painting. The professionalism of SERVPRO was amazing and Buddy, was our Superman that led the charge to have our basement cleaned up. Thank you SERVPRO!
Thank you SERVPRO for great service!
My basement flooded causing severe damage. The crew that arrived on site were very helpful . I would recommend them in any catastrophe. Thank you Heather and your outstanding team members .
Thank you for your prompt service. Will always recommend this company.
Fast and friendly service, Thanks SERVPRO
Alex was very professional and made sure I fully understood everything that needed done, I will definitely recommend to others.
Very professional courteous knowledgeable whole experience was as painless as possible!
I really appreciate how prompt and quickly you got here. Thank you.
Great timely service - very professional and personal.
About Us
In 1990, John Caveney purchased the franchises SERVPRO® of West Akron and SERVPRO® of Stark County, BSM (Business Service Maintenance). SERVPRO® of West Akron is your preferred local company for fire and water restoration services in Summit County, Ohio and SERVPRO® of Stark County is your local commercial cleaning company in Stark and Summit County. In 1990, John Caveney, purchased both franchises and in 2000 his daughter, Maureen Gentile, joined him and in 2002 his other daughter, Laurie Kolenz, joined the family business. March of 2017, John passed away making his daughters Maureen and Laurie owners of both franchises.
As a family run business, SERVPRO® of West Akron understands how stressful and confusing it can be when your home or business has suffered from a water loss due to a pipe-break, flood, sewage backup, toliet overflow, sump pump backup, etc. and you may not know where to start. Our cleaning and restoration crews have been professionally trained to help lift the burden off your shoulders and handle your disaster from day one, no matter the size.
We also specialize in the cleanup after a fire damage to your home or business. We understand how devasting this can be to business and homeowners. Our team will treat your belongings and your property with extreme care and respect during this crisis. SERVPRO® of West Akron has a 24/7 emergency construction board up team that can secure your property after it has been fire damaged. This division can also restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained in fire, water, mold, bio-hazard and vandalism cleanup and restoration, meaning we are equipped with the knowledge, experience, and technology to help make your disaster “Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of West Akron today!
SERVPRO® of West Akron is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Monica Aquino - Sales & Marketing Representative
- Jesse Lee – Production Manager
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- Mike Sohar - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
