About Us
Here to Help® 24/7
SERVPRO of Northwest Stark County
About Us
In 2000, Maureen Gentile, purchased the franchise SERVPRO® of Northwest Stark County and joined her father owner of SERVPRO® of West Akron. SERVPRO® of Northwest Stark County is your preferred local company for fire and water restoration services in Stark County, Ohio. Maureen joined her dad, John Caveney, who owned SERVPRO® of West Akron since 1990. In 2002 her sister, Laurie Kolenz, joined the family business.
As a family run business, we understand how traumatic and complicating it can be when your home or business has suffered from a fire or water loss due to area flooding, a pipe-break, sewage backup, sump pump backup, etc. and you may not know where to begin. Our professional crews have been trained in the cleaning and restoration process to handle and size disaster from the beginning to the end.
We also specialize in mold mitigation, bio-hazard and vandalism cleanup. We understand how devastating this can be to businesses and homeowners. Our team will treat your belongings and your property with extreme care and respect during any of these disasters. SERVPRO® of Northwest Stark County has a 24/7 emergency construction board up team that can secure your property after it has been fire, storm or wind damaged. This division can restore and rebuild your home to pre-loss condition.
Our crews are IICRC certified and trained and are equipped with the knowledge, experience, and technology to help make your disaster "Like it never even happened." If you would like to schedule service for your home or business, please call SERVPRO® of Northwest Stark County today.
SERVPRO® of Northwest Stark County is locally owned and operated.
Meet our Management Team:
- Laurie Kolenz – Owner
- Maureen Gentile - Owner
- Tracy Myers –Office Manager
- Kathy Haslam – Administrative Assistant/Dispatch
- Mary Keister-Whitmyer– General Manager & Marketing Director
- Julie Workman – Sales & Digital Marketing Manager
- Patti Wallick – Sales & Marketing Representative
- Monica Aquino - Sales & Marketing Representative
- Jesse Lee – Production Manager
- Alex Jogerst – Field Operations Manager
- Joe Embrogno – Project Manager
- Kaleb Kuligowski - Project Manager
- Mike Sohar - Project Manager
- David Lamp - Project Manager
- Sharon Nagy – Controller
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- WRT - Water Damage Restoration Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:What our
customers are saying
Very pleased with the work that was done they were quick and courteous!
Great SERVPRO to work with! Quality work and prompt responses.
Great experience from Heather & the team!
Awesome job ! Fantastic employees :)
Best experience ever!! The staff was so friendly.
Excellent Service, Friendly and Helpful Staff. I Would Highly Recommend.
This is the second time I have had the need to call SERVPRO. They are very prompt as they usually show up within an hour after my phone call. After review of what I need to solve my problem, they return within two hours to start the process. My estimate was higher than what it actually ended up costing, Mike suggested that I cancel my insurance claim since my deductible was higher than the claim. My refund check was delivered to me the next day. This company is prompt, reliable and does a thorough job, I would highly recommend them.
SERVPRO was professional, efficient, courteous and cost effective.
Heather and her team did an awesome job from start to finish, getting everything looked at, plan set in place, cleaned up & removed in a very timely and professional manner. Big thanks to Heather and her team!