
Water Damage & Flood Cleanup Services
24/7 Emergency Water Removal
- The #1 Choice in Cleanup and Restoration*
- Providing Residential and Commercial Water Damage Restoration Near You
- Advanced Water Inspection, Extraction, and Drying Equipment
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
SERVPRO of The Southtowns
National Call Center
1-800-SERVPROService Areas
Need Water Removal or Flood Cleanup?
Need water damage mitigation and restoration? Call SERVPRO of The Southtowns at 716-646-6684. Located in Hamburg, we’ve been Western New York’s emergency water damage experts for over 25 years. We’re available 24/7/365 and proudly serve East Aurora, Lackawanna, Orchard Park, Springville and beyond.
What is water damage restoration?
Imagine that a pipe bursts, or a major flood occurs, or a dishwasher leaks, or a toilet overflows. You’ve got six inches of water on the floor and a sagging, saturated ceiling. What happens next?
24/7 Emergency Response
Our response guarantee means that, no matter when you call us, we’ll be on-site within four hours to offer water extraction, removal and emergency water mitigation to prevent further damage.
Drying and Dehumidification
After we scope the work for you and your insurance company, we’ll start drying and dehumidification. Our certified technicians use state-of-the-art technology to eliminate moisture, ensuring no more structural damage or mold growth takes place.
Restoration and Reconstruction
Once the drying process is complete, our reconstruction team springs into action, rebuilding to your specifications so that your water loss truly is “Like it never even happened.”
Call 24/7/365 – we’re here to help!
With water damage, every second counts. Call us 24/7/365 for all of your restoration, remediation and reconstruction needs. For 25 years, we’ve been Western New York’s preferred water damage experts, and we’re always here to help.
Services We Provide


Residential Water Extraction and Cleanup
Our focus is restoring your affected space to pre-damaged condition. Rest assured, our highly-trained technicians will complete the water removal and cleanup process from beginning to end, helping to ensure it is documented along the way, and dried properly and thoroughly. Our customer-focused professionals will:
- Assess your property's water damage.
- Explain the extent of the water damage and the restoration process so you're able to make an informed decision on how to proceed.
- Use advanced equipment to detect hidden moisture and perform water extraction of any standing water.
- Help ensure your property is clean, dry, and restored to its pre-damaged condition.


Commercial Water Damage Restoration
When water damage occurs in your commercial property, be it a small business, warehouse, high-rise building, or other industrial space, the destruction can be devastating. Not only is your business damaged, but operations may stop, causing a disruption in production and revenue, as well as inconveniencing or causing possible safety concerns for your customers and employees. No matter the size or source of the commercial job, from floods to broken pipes, our team of professionals is ready to respond to your call.
Industries Serviced:
- Retail - Educational Facilities
- Healthcare - Property Management
- Hospitality - Food Service


Sewage Cleanup
Sewage backups are stressful, hazardous, and can cause significant damage. Backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO has specialized training and equipment to clean contaminants like sewage quickly and safely.
- 3 Stage Professional Remediation Process
- 24/7 Emergency Response
- Streamlined Insurance Process


Packout and Contents Restoration
Water damage to your home or business can also affect what’s inside. From furniture and appliances to family keepsakes or important business records, SERVPRO of The Southtowns helps protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Everything stays safe until it’s ready to return, so you can focus on getting life back to normal.
SERVPRO of The Southtowns is Always Near You for Water Damage Restoration Service
Highly Trained Restoration Specialists
Customer Care
Our professionals care about you and your property and want to help you get your property back to pre-loss condition after you have water damage to your home or business.
#1 in the Cleanup and Restoration Industry*
Easier Insurance Claims Process
We will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.
What our
customers are saying
Everyone from the top down was excellent. I am very happy with the work AND the attitudes. GREAT TEAM WORK!
Awesome job! Extremely grateful! They were kind, professional, and discreet, going above and beyond in everything.
Thank you for your prompt response during a stressful time. The crew did a great job.
So wonderful, speedy, and friendly service, would highly recommend.
Thank you to the gentlemen for moving my things with care. They were very polite. Tracie, you're the best and kept me sane through this ordeal.
Chuck and Devin are very professional and courteous young gentleman. They were very cautious and cleaned up after themselves. I can tell a schmuck and Devin and Chuck are not schmucks.
Everyone was more than helpful and polite. Thank you!
They knew what they had to do, an excellent job - well done!
The guys did a fantastic jobs - very happy!
About Us
SERVPRO of The Southtowns understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
Lyn and Thom Braun are the proud owners of SERVPRO of The Southtowns where they work in the business everyday. Thom’s background is in home building, he enjoys golf and water sports. Lyn’s background is in management, she enjoys college football, art and live theater.
SERVPRO of The Southtowns specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of The Southtowns can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of The Southtowns.
If you would like to schedule service for your home or business, please call today!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
Our Promise and Everyday Practice:
- We will always….
- answer the phone, even at 2 am on a Saturday
- respond to any fire, water, mold, or biohazard emergency
- be onsite in less then 4 hours
- be fair and honest
- work with the insurance adjuster to reach the best outcome for the insured
- adhere to all local and national restoration best practices
- carry liability insurance well above industry standards
