Edit Page
Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Putnam County

Our Google Reviews
(845) 228-1090
4.9
(139 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Putnam County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very friendly and knowledgable

Cara M.
Carmel

Davi did an excellent job

David
Carmel

They did a wonderful job. Great and pleasant.

Patricia M.
Patterson

“Job Well Done!"

Nicholas D
Carmel

“SERVPRO employees were professional, knowledgeable and easy to deal with."

Carol A
Brewster

Your staff was excellent from start to finish - too bad many other companies do not have staff like your guys!

John & Barbara S.
Brewster

Von did a great job and he was very kind and courteous. I believe he is a great dedicated worker!

Richard R
Mahopac

You are great! Your workers are great, they felt like family! On a scale of 1 - 10 I give them at 10-1/2!

Donna & John D
Somers

Davi and Tim did a very good job. Polite and courteous.

Rose N.
Carmel

Very friendly and knowledgable

Cara M.
Carmel

Davi did an excellent job

David
Carmel

They did a wonderful job. Great and pleasant.

Patricia M.
Patterson

“Job Well Done!"

Nicholas D
Carmel

“SERVPRO employees were professional, knowledgeable and easy to deal with."

Carol A
Brewster

Your staff was excellent from start to finish - too bad many other companies do not have staff like your guys!

John & Barbara S.
Brewster

Von did a great job and he was very kind and courteous. I believe he is a great dedicated worker!

Richard R
Mahopac

You are great! Your workers are great, they felt like family! On a scale of 1 - 10 I give them at 10-1/2!

Donna & John D
Somers

Davi and Tim did a very good job. Polite and courteous.

Rose N.
Carmel

About Us

Proudly Restoring Mahopac, NY—One Neighbor at a Time

At SERVPRO, restoration isn’t just a service—it’s personal. We’re proud to serve the Mahopac community not just as a business, but as your neighbors, friends, and problem-solvers when life throws a curveball.

We’re Lisa Ann and Scott Smith, lifelong residents of Putnam County. After founding a successful construction company back in 1997, we made the leap into restoration in 2013 and brought our expertise home to Mahopac in 2018. What started as a husband-and-wife operation quickly grew into a full-blown family affair—our three sons and two daughters-in-law are all part of the team, helping us run day-to-day operations and provide top-tier care to our customers.

Our crew of 25+ isn’t just skilled—they’re licensed, certified, and handpicked for their professionalism, empathy, and commitment to getting the job done right. From water and fire damage restoration to mold remediation and biohazard cleanup, we bring real experience and heart to every call. We’re IICRC-certified, EPA lead-safe, and trained in everything from commercial drying to structural repair.

What Makes SERVPRO Mahopac Strong:

  • Family-Owned & Community-Focused: We live here, work here, and support local causes from the American Red Cross to area fire companies.
  • Deep Local Roots: Active with the Mahopac-Carmel Chamber, BOMA, and other business networks.
  • Knowledge That Builds Confidence: With a background in construction, we don’t just clean up—we rebuild better.

Whether it's restoring storm damage near Lake Mahopac or handling smoke cleanup in a historic Mahopac home, we bring care, speed, and craftsmanship to every job. Because to us, every customer is part of our extended family.

Let SERVPRO help bring comfort, clarity, and restoration to your Mahopac home or business when you need it most.

Scott C. & Lisa Ann L. Smith
Scott C. & Lisa Ann L. Smith
Owners of SERVPRO of Putnam County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.