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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of NW & SE Dutchess County

Our Google Reviews
(845) 635-4550
4.8
(62 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of NW & SE Dutchess County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

SERVPRO provided excellent service.  Brendon was professional, caring and knowledgable.  The team helped make this difficult time easier to deal with.

Linda Girdlestone
POUGHKEEPSIE

At home, thanks to SERVPRO of NW & SE Dutchess County.  My home repairs were well on their way and the clean-up finished almost overnight, the equipment to dry out and disinfect everything was pulled yesterday and we are on our way to repairing the floors.

Jackie Muller
Pawling

Excellent service and expertise.  Thanks! You are the best!

John Osborn
POUGHKEEPSIE

Zack was amazing from start to finish.  All of the demo crew were hardworking and cleaned up great.  Everyone was so helpful in every way!  The entire team went above and beyond.

Sandi Eberhard
Millbrook

My experience was as good as can be.  Zack did an outstanding job.  He kept me calm and informed.  I knew where the process was at all times and felt confident that I was in good hands.

Oren and Liat Sher
POUGHKEEPSIE

I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation.  I want to especially thank Zack for his professionalism throughout this difficult process.  He always responded to my questions and concerns in a timely manner.  He and his team went above and beyond to make sure the job was completed and completed well.  Thank you so much for all your help and guidance.

Deanna L
Poughkeepsie

I cannot say enough positive things about the SERVPRO staff.

kaplan
POUGHKEEPSIE

Professional, knowledgeable and prompt! Excellence service.

Anthony C.
Poughquag

Fantastic service done right!  Loss occurred the day before i was scheduled to go on a long planned trip to Italy.  Work was taken care of while I was away, no worries!

Joseph Tanksi
POUGHKEEPSIE

SERVPRO provided excellent service.  Brendon was professional, caring and knowledgable.  The team helped make this difficult time easier to deal with.

Linda Girdlestone
POUGHKEEPSIE

At home, thanks to SERVPRO of NW & SE Dutchess County.  My home repairs were well on their way and the clean-up finished almost overnight, the equipment to dry out and disinfect everything was pulled yesterday and we are on our way to repairing the floors.

Jackie Muller
Pawling

Excellent service and expertise.  Thanks! You are the best!

John Osborn
POUGHKEEPSIE

Zack was amazing from start to finish.  All of the demo crew were hardworking and cleaned up great.  Everyone was so helpful in every way!  The entire team went above and beyond.

Sandi Eberhard
Millbrook

My experience was as good as can be.  Zack did an outstanding job.  He kept me calm and informed.  I knew where the process was at all times and felt confident that I was in good hands.

Oren and Liat Sher
POUGHKEEPSIE

I would highly recommend SERVPRO of NW and SE Dutchess County to anyone who found themselves in a similar situation.  I want to especially thank Zack for his professionalism throughout this difficult process.  He always responded to my questions and concerns in a timely manner.  He and his team went above and beyond to make sure the job was completed and completed well.  Thank you so much for all your help and guidance.

Deanna L
Poughkeepsie

I cannot say enough positive things about the SERVPRO staff.

kaplan
POUGHKEEPSIE

Professional, knowledgeable and prompt! Excellence service.

Anthony C.
Poughquag

Fantastic service done right!  Loss occurred the day before i was scheduled to go on a long planned trip to Italy.  Work was taken care of while I was away, no worries!

Joseph Tanksi
POUGHKEEPSIE

About Us

Your Neighbors in Restoration

At SERVPRO, we're more than just the folks in green trucks—we’re your neighbors, rooted right here in the heart of Dutchess County. For over a decade, we’ve been rolling up our sleeves and helping Hyde Park residents weather life’s messiest surprises, from busted pipes to basement floods and everything in between.

This isn’t just a business for us—it’s a family affair. Literally. Scott and Lisa Ann Smith began their careers in construction in 1997, before transitioning into restoration in 2013. These days, their three sons and two daughters-in-law help keep our operations humming. Whether it’s responding to an emergency call at 2 AM or restoring a historic Hyde Park home, our team shows up like family—because we are one.

We’ve built our crew to be the best of the best. Think of them as restoration superheroes: IICRC-certified in Water, Fire, Smoke, Applied Structural Drying, and more. Our technicians are NYS-licensed mold remediators and certified in asbestos removal as well. Translation? We’ve got the tools and know-how to clean up just about any disaster—and we’ll explain what’s happening every step of the way.

Why Hyde Park Chooses SERVPRO:

  • Decades of construction and restoration experience
  • 24/7 emergency response
  • Locally owned and operated by folks who live here too
  • Community involvement with the Red Cross, local chambers, and fire departments

We’re proud to call Dutchess County home. You’ll find us supporting Hyde Park’s first responders, attending local business events, and cheering on community efforts. When disaster strikes, we don’t just show up—we stand with you.

So, whether you're dealing with water in the basement, smoke damage in the kitchen, or a musty odor that just won't quit, we’re here to make it "Like it never even happened."

Want to see how we can help restore your peace of mind? Let’s get started—no stress, no pressure. Just neighbors helping neighbors.

Scott C. & Lisa Ann L. Smith
Scott C. & Lisa Ann L. Smith
Owners of SERVPRO of NW & SE Dutchess County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.