Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Northwest Brooklyn
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northwest Brooklyn we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
I wanted to give a big thank you to guys from SERVPRO that took care of the mess that was my home. We had a broken pipe on Labor Day and were totally stressed about what to do. Thank God for Rob and his crew.
It was a very pleasant experience. Thank You for your wonderful service!
I recently used SERVPRO of NW Brooklyn. They are the best! They were recommended to me by my insurance agent after a pipe burst in my home. They worked in my home removing walls,taking down ceilings and removing cabinets, wall units etc.The crew including Robert, the owner, could not have been more caring. SERVPRO NW Brooklyn is to be commended for not a job well done, but for a job that could not be done any better. I would hope that all of your other franchises are as good as they are.
"Staff was very polite, courteous and professional"
" A Wonderful and Attentive Staff!"
Avi and Andres were amazing! They were so gracious, professional and willingly shared their expertise describing in detail each step and action taken to remediate flooding that occurred on three levels. In addition they did everything in their power to be respectful of the space, leaving no sign of their presence cleaning up after themselves in all areas. They also took extra time to listen to my concerns and areas for attention and did all of this after normal “business hours”. It was an emergency situation and they were both so calm and patient while the rest of us were stressed. They really made such a stressful situation so much easier! Thank you so much!!!!
Our hot water heater broke and we had 3-4 inches of water in the basement. Eric and Landell from SERVPRO of Northwest Brooklyn came right over. They explained the entire cleaning process. They sucked out the water, ran huge dehumidifiers and strong fans to dry everything out. They tested for any moisture inside the walls, which is great because we were concerned about getting mold. Luckily our floors are tile and concrete. They scrubbed the floors with antibacterial and antimold cleaner. They did a great job! I was a wreck when it happened, there was water everywhere, but 3 days later after all was dry and scrubbed, you can't even tell that we just had a big flood! I would definitely call them again!
My 89 year old mother-in-law had a water pipe break on December 31, 2020. Over 1 inch of water throughout the entire basement. SERVPRO responded at 8pm on New Year's Eve and began the cleanup. Stayed for over 2 hours to remove all the water. Returned the next 2 days - Saturday (New Year's Day) & Sunday - to complete the cleanup. Absolutely great service
SERVPRO was great in every way. They were professional, capable, clean and neat and most important, good people you can depend on. They alleviated a lot of stress during the process, walking you through it every step of the way and delivered. You can depend on them to get the job done...and done right
I wanted to give a big thank you to guys from SERVPRO that took care of the mess that was my home. We had a broken pipe on Labor Day and were totally stressed about what to do. Thank God for Rob and his crew.
It was a very pleasant experience. Thank You for your wonderful service!
I recently used SERVPRO of NW Brooklyn. They are the best! They were recommended to me by my insurance agent after a pipe burst in my home. They worked in my home removing walls,taking down ceilings and removing cabinets, wall units etc.The crew including Robert, the owner, could not have been more caring. SERVPRO NW Brooklyn is to be commended for not a job well done, but for a job that could not be done any better. I would hope that all of your other franchises are as good as they are.
"Staff was very polite, courteous and professional"
" A Wonderful and Attentive Staff!"
Avi and Andres were amazing! They were so gracious, professional and willingly shared their expertise describing in detail each step and action taken to remediate flooding that occurred on three levels. In addition they did everything in their power to be respectful of the space, leaving no sign of their presence cleaning up after themselves in all areas. They also took extra time to listen to my concerns and areas for attention and did all of this after normal “business hours”. It was an emergency situation and they were both so calm and patient while the rest of us were stressed. They really made such a stressful situation so much easier! Thank you so much!!!!
Our hot water heater broke and we had 3-4 inches of water in the basement. Eric and Landell from SERVPRO of Northwest Brooklyn came right over. They explained the entire cleaning process. They sucked out the water, ran huge dehumidifiers and strong fans to dry everything out. They tested for any moisture inside the walls, which is great because we were concerned about getting mold. Luckily our floors are tile and concrete. They scrubbed the floors with antibacterial and antimold cleaner. They did a great job! I was a wreck when it happened, there was water everywhere, but 3 days later after all was dry and scrubbed, you can't even tell that we just had a big flood! I would definitely call them again!
My 89 year old mother-in-law had a water pipe break on December 31, 2020. Over 1 inch of water throughout the entire basement. SERVPRO responded at 8pm on New Year's Eve and began the cleanup. Stayed for over 2 hours to remove all the water. Returned the next 2 days - Saturday (New Year's Day) & Sunday - to complete the cleanup. Absolutely great service
SERVPRO was great in every way. They were professional, capable, clean and neat and most important, good people you can depend on. They alleviated a lot of stress during the process, walking you through it every step of the way and delivered. You can depend on them to get the job done...and done right
About Us
There is undeniable devastation and overwhelmed feeling that can accompany widespread damages after a disaster strikes your Brooklyn area home or business. We are a team that works as hard to put our customers at peace with the work that must get done as we do at restoring these structures. We have skilled technicians accredited through the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in almost every facet of the restoration industry. Our professionals can respond quickly and confidently to water, fire, mold, storm, and flood losses that affect area properties.
We are proud New Yorkers – and our entire team, including our owner Rob Allen, grew up and continue to live in the communities we serve. With thousands and thousands of properties that depend on our fast response and our credibility, we waste no time in keeping the employees that are trustworthy, dependable, and willing to grow and learn our industry. We have background checks for every employee, even our owner. We want to earn your trust, and that begins with a foundation of honesty and integrity. We are straight shooters like you should expect – meaning that we are only going to suggest the services and the restoration that your home, apartment, or office needs.
Because some disasters leave your home in dire need of multiple types of restoration and recovery, having a team like our SERVPRO professionals qualified to help in these areas can save both time and money. We have a division of licensed general contractors that can perform controlled demolition, emergency board-up and tarping services, and full-scale reconstruction and remodeling to your precise specifications.
15 Years of Family-Driven Emergency Response
At SERVPRO Team Allen, every emergency call is more than just a service request – it's a family reaching out for help during their most challenging moments. Since 2010, our journey from a single location to six thriving franchises across New York, including Manhattan, Queens, and surrounding boroughs, tells a story of dedication, growth, and unwavering commitment to our community.
The heart of our operation, led by Robert Allen and Mariangela Allen, beats with a simple truth: when disaster strikes, families need more than just technical expertise – they need a partner who understands the emotional weight of property damage. Our team's rapid response philosophy isn't just about quick action; it's about bringing peace of mind and professional solutions to every water, fire, mold, or asbestos challenge we face.
What truly defines us isn't just the thousands of properties we've restored – it's the relationships we've built along the way. Our team culture thrives on regular gatherings, from morning breakfasts to team BBQs, fostering an environment where exceptional service meets genuine care. This family-first approach has been our cornerstone since day one.
As we approach our 15th anniversary in 2025, we're reminded of how far we've come. Robert and Marie's story – celebrating 25 years of marriage, watching their oldest sons forge their paths at University of Alabama while their younger children attend schools in Queens and Manhattan – mirrors the growth and resilience we help our clients discover every day.
Available 24/7, SERVPRO Team Allen remains committed to being the neighbor you can count on when emergencies arise. Because in New York, we're more than just a restoration company – we're family taking care of family.
There is always something we can do to help make Brooklyn and its surrounding areas a little better. We stay actively involved with organizations like the American Red Cross, the Lion’s Club, Catholic Charities, and other drives and charities reaching out a helping hand to those who need it most. No matter how we can help, you can count on us.
