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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northern Staten Island

Our Google Reviews
(718) 750-9455
5.0
(21 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northern Staten Island we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I learned so much about mold and what causes it from the crew from SERVPRO that now I can help prevent it from coming back. I also know what to look out for. Thank you for removing all that mold from my bathroom ceiling and under the kitchen sink.

Adam M.
Staten Island

Fabricating plastics and paperboard products needs a clean environment and SERVPRO helps us maintain that. Without it, our quality levels plummet and we lose clients. Thank you for being a crucial part of our business model.

Gene B.
Staten Island

Oh wow and thank you so much for helping me rescue my materials and supplies when my art studio flooded! It's all back to normal and I cannot thank you enough for working with me through all of this mess.

Lisa F.
Staten Island

Keeping my restaurant going after a frying food fiasco almost closed it. Instead, your team saved my business. We were closed for much less than expected. Highly recommend you for B2B services.

Todd S.
Staten Island

Family guests had a small accident in their room that involved candles. We had SERVPRO clean the walls and ceiling, and then deodorize the room and hallway. I highly recommend this effective company!    

Josh M.
Staten Island

The water bill is back to normal. Your technicians found several leaks in the plumbing that was ruining our carpeting and making the air stink. Thank you, from the wife and I! We both recommend SERVPRO to friends now!    

Roger M.
Staten Island

Thank you for reinstalling the backsplash on the kitchen sink and cleaning everything up for us after redoing the floor. We didn't notice how bad the caulking and underneath the sink had gotten, we called because the floor was mushy.

Nina P.
Staten Island

The wind blew the neighbor's tree onto the garage and ripped a hole right across the top. It was a terrible mess inside and out. So glad you handle this kind of mess!

Millie G.
Staten Island

We are very impressed with how fast SERVPRO cleaned our yard of all the debris from our trees, and our roof no longer leaks. Thanks for drying out the attic and putting in new insulation.

Sonny  and Angie R.
Staten Island

I learned so much about mold and what causes it from the crew from SERVPRO that now I can help prevent it from coming back. I also know what to look out for. Thank you for removing all that mold from my bathroom ceiling and under the kitchen sink.

Adam M.
Staten Island

Fabricating plastics and paperboard products needs a clean environment and SERVPRO helps us maintain that. Without it, our quality levels plummet and we lose clients. Thank you for being a crucial part of our business model.

Gene B.
Staten Island

Oh wow and thank you so much for helping me rescue my materials and supplies when my art studio flooded! It's all back to normal and I cannot thank you enough for working with me through all of this mess.

Lisa F.
Staten Island

Keeping my restaurant going after a frying food fiasco almost closed it. Instead, your team saved my business. We were closed for much less than expected. Highly recommend you for B2B services.

Todd S.
Staten Island

Family guests had a small accident in their room that involved candles. We had SERVPRO clean the walls and ceiling, and then deodorize the room and hallway. I highly recommend this effective company!    

Josh M.
Staten Island

The water bill is back to normal. Your technicians found several leaks in the plumbing that was ruining our carpeting and making the air stink. Thank you, from the wife and I! We both recommend SERVPRO to friends now!    

Roger M.
Staten Island

Thank you for reinstalling the backsplash on the kitchen sink and cleaning everything up for us after redoing the floor. We didn't notice how bad the caulking and underneath the sink had gotten, we called because the floor was mushy.

Nina P.
Staten Island

The wind blew the neighbor's tree onto the garage and ripped a hole right across the top. It was a terrible mess inside and out. So glad you handle this kind of mess!

Millie G.
Staten Island

We are very impressed with how fast SERVPRO cleaned our yard of all the debris from our trees, and our roof no longer leaks. Thanks for drying out the attic and putting in new insulation.

Sonny  and Angie R.
Staten Island

About Us

SERVPRO of Northern Staten Island is led by Robert Allen, whose customer-driven practices have rapidly made all of our connected franchises successful throughout New York. With the size and dense population of Staten Island, we must always keep professionals available to mobilize to rapidly changing conditions and potentially extreme circumstances.

A Quick Response to Severe Emergencies

In the restoration and recovery business, time is everything. We do not want to waste your time by having you jump through hoops to get capable and talented professionals at your doorstep. Disasters are traumatic enough without the headache of securing experienced restoration teams. Our centrally located facility can quickly service all of northern Staten Island when disasters strike, often reaching homes and businesses within hours of the first notice of loss.

Professionals Trained to Help

It does not take long for emergencies to get out of control. Water continually spreads from room to room, devastating post-fire effects can overwhelm several areas of a house, and other conditions pose health and safety risks. We put the well-being of your home and family above all, sending experienced and IICRC-certified technicians and professionals to handle everything from the initial mitigation to full repairs and build-back services.

Some of our accreditations include:

  • Water Restoration – WRT
  • Applied Structural Drying – ASD
  • Commercial Drying - CDS
  • Mold Remediation - AMRT
  • Fire & Smoke Restoration - FSRT

Content Cleanup and Recovery

The handling and care of contents from your home is a sensitive subject for many property owners, and this can be even more crucial for the many small businesses across the island. We carefully evaluate the salvageability of personal belongings and wares, offering on-site cleaning and drying where possible to help. We also have more focused and direct restoration possible off-site at our SERVPRO warehouse.

A Helpful Hand of the Community

We are available to help in more ways than post-disaster cleanup. We are active participants in community events. We are always willing to help raise money and awareness for local charities and causes through events held annually. 

Robert Allen
Robert Allen
Owner of SERVPRO of Northern Staten Island

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.