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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Northern Queens

Our Google Reviews
(718) 971-1585
5.0
(11 reviews)

Service Areas

Bay Terrace, NY | Auburndale, NY | Murray Hill, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Northern Queens we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We have experienced some major mold damage recently, and SERVPRO of Northern Queens did a fantastic job removing it. We are incredibly grateful not to have to deal with that problem anymore due to the work they did!

Destiny W.
Queens

After my business had a small fire, SERVPRO was able to remove the smoke and soot damage ASAP. Would definitely recommend! 

Emmanuel L
Queens

The SERVPRO of Northern Queens team was very punctual and professional. Really appreciate you guys! 

Henry U.
Queens

I am incredibly grateful to SERVPRO of Northern Queens for cleaning up a kitchen plumbing spill in my business very quickly, allowing me to get back in the swing of business as usual as quickly as possible! 

Ashlie P.
Astoria

As a business owner, time is of the essence. I was very thankful for the help of SERVPRO after I had a small flood in my office space, allowing my team to reenter and resume normal work very quickly. 

Benji T.
Astoria

Our home was severely flooded, and SERVPRO had the entire restoration process done much faster than we anticipated. Thank you SERVPRO! 

Dave T.
Astoria

SERVPRO of Northern Queens did a fantastic job restoring my home after a plumbing leak in my home. These guys are efficient, professional, and effective! 

Greg S.
Queens

We had a major pipe burst, and SERVPRO was on the scene in no time! Their quick response time and efficient work ethic makes me recommend them fully.

Daniel R.
Queens

We had a pretty bad mold problem in one of our bathrooms, and SERVPRO remediated it within a matter of days. Super thankful for you guys! 

Isabelle H.
Astoria

We have experienced some major mold damage recently, and SERVPRO of Northern Queens did a fantastic job removing it. We are incredibly grateful not to have to deal with that problem anymore due to the work they did!

Destiny W.
Queens

After my business had a small fire, SERVPRO was able to remove the smoke and soot damage ASAP. Would definitely recommend! 

Emmanuel L
Queens

The SERVPRO of Northern Queens team was very punctual and professional. Really appreciate you guys! 

Henry U.
Queens

I am incredibly grateful to SERVPRO of Northern Queens for cleaning up a kitchen plumbing spill in my business very quickly, allowing me to get back in the swing of business as usual as quickly as possible! 

Ashlie P.
Astoria

As a business owner, time is of the essence. I was very thankful for the help of SERVPRO after I had a small flood in my office space, allowing my team to reenter and resume normal work very quickly. 

Benji T.
Astoria

Our home was severely flooded, and SERVPRO had the entire restoration process done much faster than we anticipated. Thank you SERVPRO! 

Dave T.
Astoria

SERVPRO of Northern Queens did a fantastic job restoring my home after a plumbing leak in my home. These guys are efficient, professional, and effective! 

Greg S.
Queens

We had a major pipe burst, and SERVPRO was on the scene in no time! Their quick response time and efficient work ethic makes me recommend them fully.

Daniel R.
Queens

We had a pretty bad mold problem in one of our bathrooms, and SERVPRO remediated it within a matter of days. Super thankful for you guys! 

Isabelle H.
Astoria

About Us

When a disaster hits your home or business in Queens, the stress can feel overwhelming. In those moments, you need more than just a cleanup crew; you need a partner who can restore not only your property but also your peace of mind. SERVPRO of Northern Queens is that partner, dedicated to providing seamless and professional cleanup and restoration services with a compassionate, local touch.



Your Partner in the Face of Disaster

Our team is ready to respond to any emergency, 24/7. When you call us, you're getting a rapid, expert response from professionals who understand the urgency of the situation. We specialize in immediate fire damage restoration and water damage restoration, acting quickly to mitigate damage and begin the recovery process. Whether it's a pipe burst in the middle of the night or the aftermath of a commercial fire, our trained specialists are equipped with state-of-the-art tools to handle it all with precision and care.



A Single Source for Complete Restoration

We believe that recovery should be a straightforward process. That’s why SERVPRO of Northern Queens provides a complete, end-to-end solution. Our comprehensive services go far beyond initial cleanup. We manage the entire recovery project, from the initial assessment to the final stages of reconstruction. This holistic approach means you have one dedicated team for every step, saving you the stress of coordinating multiple contractors. Our specialists are also trained to work directly with your insurance company, simplifying the claims process and ensuring a smooth journey back to normal.



The Strength of a National Leader, The Heart of a Local Partner

Our unique strength comes from a powerful combination of local expertise and nationwide resources. The company is led by Ralph DiCristofaro, a local owner who brings over 30 years of experience in the industry to every single job. This deep local knowledge, combined with the unparalleled support of the national SERVPRO network of over 2,260 franchises, ensures we have the resources and capabilities to handle any size project. Our ultimate goal is to provide a restoration so complete that the damage is “Like it never even happened.”

SERVPRO flag
Ralph DiCristofaro

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.