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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Rensselaer / South Washington Counties

Our Google Reviews
(518) 677-3444
4.7
(59 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Rensselaer / South Washington Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Very great company! Would definitely recommend and use again! Very friendly and professional!

Lisa
Mechanicville

Excellent, prompt service. I'm very happy with the job that SERVPRO has done.

James
Ballston Lake

"The guys were great and very nice and I would call them again."

Pamela
Glens Falls

These guys were excellent! On time, friendly, courteous, just a great bunch. Did a very good job. I couldn't be more pleased.

Nancy
Fort Edward

John, You and your staff were second to none!! I want to THANK YOU so much for all you have done for us over the past couple years! A job well done!

Tom
Bennington

Carl and Bob came to help after a hot water heater flooded my basement. True to their motto: "Like it never even happened." they were able to get the water out quickly and dry up the walls and carpets. The next day the owner of the company came by to check on everything. Hope I never have to call again, but if I did, this would be the team. *****

Patrick
Bolton

When SERVPRO of North Rensselaer/South Washington Counties trucks show up with the tagline "Like it never even happened." they aren't kidding. I had a septic tank back up and I had a real mess on my hands. My local guys couldn't do the job & thankfully gave me the number for SERVPRO of North Rensselaer/South Washington Counties. At first, they said they couldn't get here until THURSDAY (this happened to be Friday afternoon). I explained my nasty situation. Gabrielle said she'd call me right back. I thought I'd never hear from them again, but sure enough within 15 min. I got a call saying that a crew would be at my house at 6:00PM!!! With a massive show of cleaning force 4 highly experienced and very nice guys showed up, donned hazmat suits/gloves/respirators and went to work. They were here until 10:30...on a FRIDAY NIGHT. They did an amazing job. They came back every day to check on the equipment they left here to dry the place out. By Tuesday the equipment was gone & our house was spotless. I've never met a more professional bunch in my life, and I'm old. I'd recommend John Flood and SERVPRO of North Rensselaer/South Washington Counties any day of the week.

Bob Stannard
MANCHESTER CENTER

The team from SERVPRO of North Rensselaer/South Washington Counties were fantastic from start to finish with a water-damage issue that required immediate attention. The team demonstrated clear communication, excellent follow-through, and absolute professionalism at every step. I recommend this company without hesitation.

Carolyn
Troy

It’s like it never happened.!! ??. John Flood and his crew arrived within a couple of hours. They placed their equipment and explained their plan for drying 2 floors and my cellar after frozen pipe burst. They were there for a week. When they left, my house was dry and clean. They were great.

Judith
Greenwich

Very great company! Would definitely recommend and use again! Very friendly and professional!

Lisa
Mechanicville

Excellent, prompt service. I'm very happy with the job that SERVPRO has done.

James
Ballston Lake

"The guys were great and very nice and I would call them again."

Pamela
Glens Falls

These guys were excellent! On time, friendly, courteous, just a great bunch. Did a very good job. I couldn't be more pleased.

Nancy
Fort Edward

John, You and your staff were second to none!! I want to THANK YOU so much for all you have done for us over the past couple years! A job well done!

Tom
Bennington

Carl and Bob came to help after a hot water heater flooded my basement. True to their motto: "Like it never even happened." they were able to get the water out quickly and dry up the walls and carpets. The next day the owner of the company came by to check on everything. Hope I never have to call again, but if I did, this would be the team. *****

Patrick
Bolton

When SERVPRO of North Rensselaer/South Washington Counties trucks show up with the tagline "Like it never even happened." they aren't kidding. I had a septic tank back up and I had a real mess on my hands. My local guys couldn't do the job & thankfully gave me the number for SERVPRO of North Rensselaer/South Washington Counties. At first, they said they couldn't get here until THURSDAY (this happened to be Friday afternoon). I explained my nasty situation. Gabrielle said she'd call me right back. I thought I'd never hear from them again, but sure enough within 15 min. I got a call saying that a crew would be at my house at 6:00PM!!! With a massive show of cleaning force 4 highly experienced and very nice guys showed up, donned hazmat suits/gloves/respirators and went to work. They were here until 10:30...on a FRIDAY NIGHT. They did an amazing job. They came back every day to check on the equipment they left here to dry the place out. By Tuesday the equipment was gone & our house was spotless. I've never met a more professional bunch in my life, and I'm old. I'd recommend John Flood and SERVPRO of North Rensselaer/South Washington Counties any day of the week.

Bob Stannard
MANCHESTER CENTER

The team from SERVPRO of North Rensselaer/South Washington Counties were fantastic from start to finish with a water-damage issue that required immediate attention. The team demonstrated clear communication, excellent follow-through, and absolute professionalism at every step. I recommend this company without hesitation.

Carolyn
Troy

It’s like it never happened.!! ??. John Flood and his crew arrived within a couple of hours. They placed their equipment and explained their plan for drying 2 floors and my cellar after frozen pipe burst. They were there for a week. When they left, my house was dry and clean. They were great.

Judith
Greenwich

About Us

John and Angie Flood opened their first business in 1997 named “Deep Clean Restoration.” It started as a carpet cleaning business, but grew over the years adding many services including water mitigation and fire restoration. In 2014, The Floods decided to become part of the SERVPRO family. Angie ended her career in nursing to run the office, and John continued to work with our crew out on the field.

We started as a small shop in Vermont and over the years expanded our company and opened a shop in Cambridge, NY. Cambridge, NY is centrally located between our servicing areas covering North Rensselaer Counties including but not limited to Hoosick Falls, Troy, Schaghtichoke, Cropseyville, and Petersburg and South Washington Counties including but not limited to Cambridge, Argyle, Granville, Fort Edward, Greenwich, and Salem.

Our team at SERVPRO of North Rensselaer/South Washington Counties not only comes prepared, but with over 20 years of experience in the restoration industry. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge and resources to restore your property.

Please visit and "LIKE" the SERVPRO of North Rensselaer/South Washington Facebook page to learn more about our franchise!

If you would like to schedule cleanup or restoration services for your residential or commercial property, please call our 24-hour emergency service today, (518)677-3444. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

John M. Flood
John M. Flood
Owner of SERVPRO of North Rensselaer / South Washington Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.