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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of North Onondaga County

Our Google Reviews
(315) 457-3432
5.0
(172 reviews)

Service Areas

North Syracuse, NY | Liverpool, NY | Bridgeport, NY | Baldwinsville, NY | Brewerton, NY | Mattydale, NY | Clay, NY

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of North Onondaga County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Pat and her crew did an outstanding job and I would recommend SERVPRO to anyone!

Edward P.
Auburn

Some of the best customer service ever. Thank you!

Aaron S.
Hamilton

Service was perfect/excellent! Avdo and his team were professional, courteous, prompt and went above and beyond. I would/will strongly recommend SERVPRO to others.

Ellen H
Rome

This Christmas Eve morning we found that our roof was leaking into our pantry. The guys came quickly and started drying out the ceiling and floor that was affected. They did a great job! Thank you!!

Brittany M.
Syracuse

Staff was very knowledgeable, courteous and professional ...

Mary P
Baldwinsville

Very pleased and satisfied with the service and expertise that the crew had.

Pat O
Baldwinsville

Everyone was very pleasant and professional. Thanks!

Catherine
Rome

SERVPRO was the first name I heard when I told friends about the leak. Even my insurance agent told me to call. I'm glad I did and I can see why SERVPRO is so highly recommended.

Jamla
Cicero

Your staff are consistently good from cleaning to moving services. We seldom see a company that has such a whole team of good workers. 

April L
Manlius

Pat and her crew did an outstanding job and I would recommend SERVPRO to anyone!

Edward P.
Auburn

Some of the best customer service ever. Thank you!

Aaron S.
Hamilton

Service was perfect/excellent! Avdo and his team were professional, courteous, prompt and went above and beyond. I would/will strongly recommend SERVPRO to others.

Ellen H
Rome

This Christmas Eve morning we found that our roof was leaking into our pantry. The guys came quickly and started drying out the ceiling and floor that was affected. They did a great job! Thank you!!

Brittany M.
Syracuse

Staff was very knowledgeable, courteous and professional ...

Mary P
Baldwinsville

Very pleased and satisfied with the service and expertise that the crew had.

Pat O
Baldwinsville

Everyone was very pleasant and professional. Thanks!

Catherine
Rome

SERVPRO was the first name I heard when I told friends about the leak. Even my insurance agent told me to call. I'm glad I did and I can see why SERVPRO is so highly recommended.

Jamla
Cicero

Your staff are consistently good from cleaning to moving services. We seldom see a company that has such a whole team of good workers. 

April L
Manlius

About Us

It was with great sadness that we said goodbye to our previous owner, Mr. John Halko, whose life was cut short by illness. But we are pleased to announce that our venerable company will continue to operate under the new ownership of Mr. Timothy Skov. Tim is an experienced SERVPRO franchise owner/operator and restauranteur who stepped in to fill the big shoes that John left behind. 

Most of our staff continued on with us through that trying time, and we are pleased to continue to offer the best restoration services available to our customers in much of Syracuse, as well as Onondaga and Oswego Counties. 

When you call you may speak to Anggie Lobdell our Office Manager, who has been with us for over eight years.  Mathew Balch, our Operations Manager, has been with us for nearly fifteen years.  Both Anggie and Matt are natives of Syracuse, and we are very pleased to have them on staff.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of North Onondaga County.

Timothy Skov
Timothy Skov
Owner of SERVPRO of North Onondaga County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.