SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rio Rancho / Sandoval County

Our Google Reviews
(505) 891-2345
4.6
(110 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Have Water Damage?
 We Can Handle Your Water Extraction, Removal, CleanUp, Damage Repair & Restoration



Get Your HOME Or BUSINESS'S Water Damage Problem Back To Normal FAST.

Hurry, CALL NOW!



Within hours water problems can start causing immediate and long-term damage in your home or business if not properly extracted, dried out, cleaned-up and restored. 

Our team of professionals are standing by in the Bernalillo County, NM area, ready to support your residential or commercial water damage EMERGENCY needs.



Why Choose SERVPRO of Rio Rancho?



You Get 24/7 Emergency Service
Available Nights, Weekends & Holidays! We can be at your home in 60 minutes or less and taking care of your water emergency for you.



You Get a Free On-Site Assessment & Professional Advice
Receive an honest and clear no-cost assessment of your options and costs that’s professionally explained and all your questions answered. We want you to have clarity and confidence in the choices you are making and the work being done.



You Get a LICENSED Water Restoration Expert
Our trained, experienced and fully-certified technicians keep your home clean, go the extra step to communicate with you every step of the way and with a smile to match!



You Always Get 5-Star Service
If we don't deserve 5 STARS, let us know, and we'll do everything we can to make it right.



You Get a Hassle Free Insurance Claims Process
We will work with and bill your insurance company directly!

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

My family suffered the complete loss of our finished basement due to a sewage backup. Everything had to be removed, remediated, reconstructed and replaced. The whole team at SERVPRO Rio Rancho was communicative, professional, and responsive throughout the several-month process. Joel Lopez is a one-man army who showed up every day, on-time, and rebuilt our entire basement with fantastic workmanship. Truly, our home is in better shape now than before the flood. I highly recommend this team.

Shaun Wrightson
Albuquerque

Crew was Awesome! Thank You!

NM Donor Services
Albuquerque

Wes was our technician, and he and his teammates were awesome! He was always professional, on time, and did a great job. We were very pleased with SERVPRO.

Y. D. Wright
Albuquerque

Great job! Very helpful and professional and considerate of our situation.

S. Elpin
Albuquerque

I have been very impressed with their knowledge and work ethic.

T. & L. Kisser
Albuquerque

David Flores' team is excellent

C. Wise
Rio Rancho

Lance was very courteous to me both Monday Evening and tonight.

M. Hopkins
Santa Fe

I really enjoyed having Brittany Here. She's wonderful and very professional. She is very efficient.

P. Rasnussen
Rio Rancho

There have been several young men here- all have been polite and knowledgeable about the process. We appreciate them, their kindness, patience, and thorough understanding of our concerns.

L. Steele
Rio Rancho

About Us

At SERVPRO?of?Rio?Rancho/Sandoval?County, we specialize in rapid-response solutions for homes and businesses recovering from fire, water, flood, and mold damage. Our 24/7 emergency response team is always ready—day or night, rain or shine.

From bursting pipes and basement floods to wildfire smoke, visible mold, or soot cleanup, we deploy licensed, IICRC-certified professionals using advanced techniques and equipment to get you back on track. Whether you’re dealing with fire damage restoration, water extraction, mold remediation, or post-disaster reconstruction, our goal is to restore your property quickly and efficiently so it feels “Like it never even happened.”

We are proud to be an active part of the Rio Rancho and surrounding communities, supporting local events and initiatives that help our neighbors thrive.

In addition to disaster recovery services, we offer specialized commercial cleaning solutions, including deep cleans, biohazard cleanup, and routine maintenance to keep your business safe, healthy, and operating smoothly.

We also provide expert commercial kitchen cleaning services, including kitchen exhaust hood cleaning and grill hood cleaning, helping restaurants and food service facilities maintain a safe, sanitary, and compliant environment.

Locally owned and nationally backed, SERVPRO delivers trusted expertise and compassionate service—right when you need it most.

Tonya S. Smith
Tonya S. Smith
Owner of SERVPRO of Rio Rancho / Sandoval County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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