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Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Montclair / West Orange

Our Google Reviews
(973) 669-4825
4.8
(84 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Montclair / West Orange we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Travis & his team were on-site for a sprinkler malfunction within 30 minutes. The quick response and mobilization saved us tens of thousands of dollars and weeks of construction. We could not have been happier with their service.

David G.
West Orange

I could not have imagined getting my water damage repaired would be so easy. Thank You!

Nick
West Orange

SERVPRO staff were very knowledgeable and equipped to clean and restore damage done to my home from a burst pipe.

Mike
Verona

We had a flood in our house from our water heater. SERVPRO was quick to respond and get rid of the water.

Ben
Verona

SERVPRO is a great company to work with. We highly recommend them!

Chris
West Orange

I highly recommend this company--which did an excellent job in cleaning up a water mess and preventing mold and further damage. They were prompt, polite, and highly professional and kept me informed at every step of the process. Special thanks to Will and Josh (supervisors), Chris and Steve (technicians), and Michelle in the office.

Melinda K.
Montclair

A water leak in our basement ruined the new flooring & baseboards so our insurance company called SERVPRO. Over the next few days Will and his crew (3 different helpers on 3 visits) cleaned, moved stuff, set up fans & dehumidifier, so I felt confident our basement was clean & dry when they finished. And each time they came, they arrived when Michelle in the office said they would! Thanks for the help, everyone!

Miller A.
Montclair

Called SERVPRO at 4:30 am and a very nice woman answered and said she would have crew out by 7 am. They arrived at 7 am as promised and went to work immediately pumping out water in my basement and bringing in fans and dehumidifiers. They left their equipment to continue to dry and came back to check to make sure everything was okay and picked up their equipment in a few days and all is dry. Great customer service from beginning to end. Thank you!

Susan F.
Montclair

Called Travis @ SERVPRO when a unit above our office had their water heater break over the Christmas break - there was 1-2 inches of water throughout the office by Sunday. He was "the man" throughout the process - they came within ~2-3 hours and reached out to the insurance company directly to get approvals. After my electronic claim, he was able to get in touch with them before I even was. Their initial arrival (on a Sunday) was at least 6-8 hours quicker than the neighboring office's abatement company who called their insurance company that morning. Noah was the "feet on the street" or feet on the wet carpet guy who was doing the majority of the work with 1 or 2 other people most days - he was FANTASTIC! Once abated, Travis even had our carpets cleaned and bathroom fixtures put back in - at NO COST - so we could operate with little impact prior to contractors coming in to do repairs and replacements. He explained the whole process from soup to nuts above and beyond what SERVPRO does, including how to interact and work with the insurance company throughout these steps and ensure all of the work for comparable replacements was covered. When I say they went above and beyond, that was an understatement. And they were here checking on everything at least 2x as much as the abatement companies for the other offices / units that were impacted. Kudos to a solid operation, company / franchise location, and employees that take a terrible event and makes it the least bad it can be.

Josh D.
West Orange

Travis & his team were on-site for a sprinkler malfunction within 30 minutes. The quick response and mobilization saved us tens of thousands of dollars and weeks of construction. We could not have been happier with their service.

David G.
West Orange

I could not have imagined getting my water damage repaired would be so easy. Thank You!

Nick
West Orange

SERVPRO staff were very knowledgeable and equipped to clean and restore damage done to my home from a burst pipe.

Mike
Verona

We had a flood in our house from our water heater. SERVPRO was quick to respond and get rid of the water.

Ben
Verona

SERVPRO is a great company to work with. We highly recommend them!

Chris
West Orange

I highly recommend this company--which did an excellent job in cleaning up a water mess and preventing mold and further damage. They were prompt, polite, and highly professional and kept me informed at every step of the process. Special thanks to Will and Josh (supervisors), Chris and Steve (technicians), and Michelle in the office.

Melinda K.
Montclair

A water leak in our basement ruined the new flooring & baseboards so our insurance company called SERVPRO. Over the next few days Will and his crew (3 different helpers on 3 visits) cleaned, moved stuff, set up fans & dehumidifier, so I felt confident our basement was clean & dry when they finished. And each time they came, they arrived when Michelle in the office said they would! Thanks for the help, everyone!

Miller A.
Montclair

Called SERVPRO at 4:30 am and a very nice woman answered and said she would have crew out by 7 am. They arrived at 7 am as promised and went to work immediately pumping out water in my basement and bringing in fans and dehumidifiers. They left their equipment to continue to dry and came back to check to make sure everything was okay and picked up their equipment in a few days and all is dry. Great customer service from beginning to end. Thank you!

Susan F.
Montclair

Called Travis @ SERVPRO when a unit above our office had their water heater break over the Christmas break - there was 1-2 inches of water throughout the office by Sunday. He was "the man" throughout the process - they came within ~2-3 hours and reached out to the insurance company directly to get approvals. After my electronic claim, he was able to get in touch with them before I even was. Their initial arrival (on a Sunday) was at least 6-8 hours quicker than the neighboring office's abatement company who called their insurance company that morning. Noah was the "feet on the street" or feet on the wet carpet guy who was doing the majority of the work with 1 or 2 other people most days - he was FANTASTIC! Once abated, Travis even had our carpets cleaned and bathroom fixtures put back in - at NO COST - so we could operate with little impact prior to contractors coming in to do repairs and replacements. He explained the whole process from soup to nuts above and beyond what SERVPRO does, including how to interact and work with the insurance company throughout these steps and ensure all of the work for comparable replacements was covered. When I say they went above and beyond, that was an understatement. And they were here checking on everything at least 2x as much as the abatement companies for the other offices / units that were impacted. Kudos to a solid operation, company / franchise location, and employees that take a terrible event and makes it the least bad it can be.

Josh D.
West Orange

About Us

SERVPRO of Montclair/West Orange understands the stress and concerns that comes with a fire or water damage and the disruption it causes your life and home or business. Our vision is to help minimize the interruption to your life and quickly make it "Like it never even happened." Led by Joe Wishnia, our team has several years of experience. Our team of managers and technicians are IICRC certified and among the best in the industry. 

SERVPRO of Montclair/West Orange focuses in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montclair/West Orange can also mitigate mold and mildew from your home or business. We service areas in New Jersey including Glen Ridge and Verona! We prioritize helping our community after natural disasters and property damages. 

If you have any questions, do not hesitate to reach out to us at anytime. We are always here to help, 24/7. SERVPRO is the cleaning and restoration brand you can trust to help you with any loss from start to finish. 

Joseph Wishnia
Joseph Wishnia
Owner of SERVPRO of Montclair / West Orange

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.