Packout & Contents Restoration Services

  • The #1 Choice in Cleanup and Restoration* 
  • Residential, Commercial, and Government Packout and Contents Restoration Services  
  • 24/7 Emergency Response 
  • Trained, Certified Specialists 
  • Advanced Digital Inventory Systems 
  • State of the Art Equipment 
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Pender / West Onslow Counties

Our Google Reviews
(910) 319-0600
4.8
(221 reviews)

Why Choose SERVPRO for Packout & Contents Restoration Services?

At SERVPRO, we know that time is of the essence when it comes to recovering your damaged possessions—from furniture and artwork to family photographs and important documents. Thanks to quick response and the latest techniques, belongings you assumed were ruined can be brought back to pre-loss condition.  

SERVPRO technicians are ready to inventory, pack, and transport your belongings to our secure, climate-controlled facility. There, your things are carefully cleaned, repacked, and stored until they’re ready to return to your home.  

Our textile cleaning team has the training and equipment needed for the restorative cleaning and deodorization of your clothes, special garments, and other items. Our furniture and upholstery experts use the latest technology to clean, deodorize, and restore your furnishings to their pre-loss condition. We can also assist you with your artwork, documents, electronics, and appliances. 

Packout and Storage

We’ll inventory, pack, remove, and store your personal belongings, furniture, electronics, appliances, and more. All as we clean and restore the contents of your home or business, with the utmost care. 

For your peace of mind, we use advanced digital inventory software to catalog and track your belongings. That way, you always know where your possessions are.   

Furniture Restoration

It’s hard to believe soaked or smoke-damaged furniture can have a second chance. For decades, SERVPRO has been cleaning, restoring, even repairing our customers’ furniture, making those second chances happen. 

Our experts evaluate everything from leather couches to wooden tables. This lets us determine the best way to clean your furniture, from dry cleaning to our proprietary wet cleaning methods. 

Textile Cleaning

Our textile cleaning team uses the industry’s best equipment to restore your clothing and soft goods—even after severe water, smoke, or mold damage.  

We’ll handle everything from everyday garments to delicate fabrics, leather goods, and cherished keepsakes, typically achieving deep cleaning without any wear or damage.

Document and Photo Recovery

Let SERVPRO coordinate the restoration of your paper goods—photos, books, certificates, important papers, drawings, and more.  

We’ll make sure your items receive the best care possible, whether it’s photo restoration and digitizing, document freeze-drying, or old document restoration.

Electronics Restoration

SERVPRO will coordinate the restoration of your kitchen and laundry appliances, living room electronics, and personal items.  

A qualified appliance technician will inspect and evaluate all your major appliances to find out whether you should repair or replace them.

Pack Back Services

When the restoration work is complete, we'll coordinate you to get your possessions back home, according to your needs.    

SERVPRO isn’t just Faster to Any Size Disaster®. We’re also return your cleaned possessions faster, with quick turn-times for items like clothing and daily necessities!

Commercial water damage repair in Pennsylvania completed by SERVPRO
Commercial water damage repair in Pennsylvania completed by SERVPRO

Commercial Contents Restoration and Packout Services

Quick response makes all the difference when your business is damaged in a flood, fire or other emergency. At SERVPRO, we respond quickly and work hard to help get your business up and running again as quickly as possible.  

Along with cleaning your business furniture and fixtures, we use the very latest technology to restore the documents your business depends on—contracts, blueprints, financial records, and more. We can also digitize them to prevent further disruption.  

While your commercial property is being cleaned and repaired, your contents can be packed out and stored in our secure, climate-controlled facility. Our goal is to help you and your employees avoid downtime and return to full operations as soon as possible.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

We Make the Insurance Claims Process Easier

SERVPRO works directly with your insurance provider to help streamline the restoration process. Our team documents all damage thoroughly, provides clear communication, and coordinates the necessary paperwork - so you can focus on getting life back to normal.

Because SERVPRO is trusted by major insurance carriers, we respond quickly to help control costs, prevent further damage, and keep your claim moving forward.

What our
customers are saying

Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.

Debi Sims
Hampstead

Very good! Thank you!

Patrick Morris
Hampstead

After settling into our new home, I started experiencing respiratory problems. Water had been dripping from the air conditioner into our return air duct system for years. SERVPRO cleaned the interior duct system so thoroughly that it looked like the inside of a brand new oven when they were done. Within just a few days of SERVPRO’s service, I started to feel better. Now that the mold and moisture are gone, so is my mysterious health problem!

Carol
Hampstead

Thank you for a wonderful job done by the team today! They were top-notch professionally, kind, and absolutely thorough. In a situation like this, I was very overwhelmed and out of my league so to speak. From the intake staff I spoke with yesterday, to today's great ladies, you all helped tremendously in taking a weight off my shoulders. It is reassuring to have a company around that not only handles these situations professionally but with hearts of kindness, as well.

Debi S.
Jacksonville

Did an excellent job remediating the damaged areas. Took the time to explain the situation and steps to remediate and worked extra due to the weather. We were very pleased with the service.

Michael Patten
Surf City

Prompt. Professional. Courteous.  Couldn't ask for much more while dealing with an unexpected mess in our home.  Amanda was terrific. Thank you SERVPRO!

Jim W.
Jacksonville

Thank you Amanda and the team at SERVPRO for deep cleaning our office. Your professionalism and ability to work around our hectic schedule was just an added bonus to the quality of for performed.

Thanks!!

Jack B.
Rocky Point

Great experience with this company, they bend over backwards to help us in battling with our insurance and I would recommend them to anyone.

Hugo Marroquin
Jacksonville

My husband and I just have to praise SERVPRO in Hampstead! We came home from a trip to Florida and found lots of water that had come from the AC condensation pipe that was in the wall. At the time we had no idea where the water was coming from but found out after the cabinets and walls were torn out. Matt and his helpers from SERVPRO came to the house last Sunday......couldn't believe they came so quickly! They were here every day this week and finally able to remove their equipment yesterday when the water/moisture was gone. They did a great job tearing everything out that was wet or molded and the clean up job was excellent! Our insurance agent, Meredith Williams with Farm Bureau, is also to be commended as she answered our call on Sunday and immediately contacted SERVPRO. It is great to know where to get excellent customer service. Thank you Meredith, Farm Bureau and SERVPRO!!!!

Judy Stokes
Sneads Ferry

About Us

SERVPRO of Pender/West Onslow Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."  Members of our staff have also experienced personal losses at our properties, so we know what property owners are feeling and experiencing.  

Commitment to Our Community
Our company, led by owner Davis M. Thompson, continually engages with the community here in Southeastern North Carolina both in normal times and during emergencies. By working closely with charities like WARM, Wilmington Area Rebuilding Ministry, we can contribute to the general goal of preventing home accidents and illnesses. We also work with The American Red Cross, Nourish NC, and local Chamber foundations among others.

Full Service
At SERVPRO of Pender/West Onslow Counties, we understand emergencies require immediate action that is why we pledge to return the customer's call within an hour whether notified in the wee hours of the night or ordinary working hours. Our IICRC certified crews are highly skilled in cleanup and restoration. We take pride in solving problems whether affecting residential properties or all types of commercial spaces, ranging from small businesses to large manufacturing plants.  SERVPRO of Pender/West Onslow Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Pender/West Onslow Counties can also mitigate mold and mildew from your home or business.

Why SERVPRO?
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Pender/West Onslow Counties. We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold, and other related damages providing a one-stop-shop for our clients when emergencies come calling.

Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of Pender / West Onslow Counties

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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