SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Nantahala

Our Google Reviews
(828) 349-0707
4.7
(116 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

Biohazard Cleanup and Restoration in Franklin, NC

There are serious health consequences to being exposed to biological and chemical contaminant and if they aren't removed from your Franklin, NC property quickly, it can be hazardous to anybody on the property. At SERVPRO of Nantahala, our team is trained to remove and dispose of biohazard materials according to the guidelines set forth by OSHA and health regulators. If you need sewage or biohazardous materials removed from your property, SERVPRO of Nantahala can transform these unhealthy environments back into clean and safe homes or offices, so give us a call today!

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

When disasters like a sewage backup happen we need professional help. SERVPRO of Nantahala are professional, knowledgeable, considerate and kind. We had no idea how to handle the sewage backup in our home. A call to Sean was our very best decision. Miguel and Josh came out, discussed the treatment with us and went right to work. We are confident that our home has been professionally cleaned, sanitized and dried out. Thank you SERVPRO of Nantahala.

Sharon Keiper
Franklin

As a result of a "mixing valve" in our upstairs shower breaking, our Bryson City, NC home sustained three floors of damage to ceilings, floors (carpet and hard wood), walls, and furniture. Our home insurance company highly recommended SERVPRO of Nantahala for our restoration and said they had very good experience in working with them. SERVPRO was at our home within hours. Rex coordinated the endeavor and procured excellent people for each specialty needed: Removing damaged furniture, carpet, flooring and installing dryers, laying new carpeting, re-finishing hardwood floors, painting, dry wall, etc. Literally ALL people involved were courteous, timely, and excellent in their craft. Our completed floors done by Chet Williamson of Franklin looked better than when they were first installed! Additionally, Rex coordinated with our insurance company and went over all the paper work with us to check and double check everything. We wanted our lower floor carpeted stairs to match our new carpet so they provided that for us at an extra charge, which we appreciated very much. You can NOT go wrong with SERVPRO of Nantahala. Some of the best folks it has been our pleasure to work with.

SB H.
Franklin

Professional fast service! Thank you guys!

Marina V.
Franklin

Water was leaking from upstairs to my downstairs ceiling through the air conditioning vent and on the floor flooding it. I called SERVPRO in a huge panic and they came out immediately, investigated the leak, took apart the ceiling and dried everything until it could be repaired. There was a smooth communication with the insurance company. Everything was clearly stated to me. All repair work was coordinated and supervised by an efficient project manager. So happy they were around when I needed them.

Cynthia C.
Franklin

The SERVPRO team responded quickly on a weekend to mitigate the water damage to our newly renovated living room. For that, my wife and I are grateful. They were also very professional and did an excellent job repairing the damage. Rex, Frank and the SERVPRO team went above and beyond to make it “Like it never even happened.”

Justin S.
Franklin

Cad is absolutely fantastic. Very knowledgeable about the business and very friendly to the customer and willing to go the extra mile to help the customer. We used SERVPRO because of the knowledge and professionalism from Cad. I would certainly recommend using this company for any of your needs if you want it head and old and a professional manner.

Chastity B.
Franklin

SERVPRO was wonderful to work with. From the beginning they were accommodating and helped to walk us step by step through the process. SERVPRO did great work. They were always available to answer any questions that we had. I highly recommend using them!!

Kristy G.
Franklin

SERVPRO kept in close contact with me the whole time!! They are professional and did a fabulous job! I can not even tell where the water damage was! I would highly recommend them! My flooring, painting and sheetrock are perfect!

Shawna L.
Franklin

Very professional and kind! Would recommend over and over again!

Amber T.
Franklin

About Us

Meet Our Team at SERVPRO of Nantahala

At SERVPRO of Nantahala, we understand the overwhelming stress and uncertainty that accompany unexpected disasters. Whether you're dealing with fire, water damage, or mold infestations, handling the cleanup on your own can feel like a daunting task. That's where we come in—our dedicated team is here to provide expert restoration services, helping you recover from water loss, fire damage, or mold issues with efficiency and care.

Since 1967, SERVPRO has been a trusted name in cleaning and restoration. Locally, SERVPRO of Nantahala proudly serves Andrews, NC, and the surrounding communities, offering comprehensive assistance after floods, storms, and other disasters. We bring extensive experience in both residential and commercial restoration, so no matter the size or type of your property, we're ready to help.

From our office in Franklin, NC, our fully equipped SERVPRO trucks are on standby, prepared to respond quickly to your home or business. We're proud to be part of the Nantahala community and are committed to helping you restore your property—and peace of mind.

John & Susan Bowles
John & Susan Bowles
Owners of SERVPRO of Nantahala

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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