
Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Haywood & Transylvania Counties
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Services We Provide


Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.


Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.


Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.


Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”


Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.


Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.


Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.


Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.


What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.


Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Girls did a fabulous job cleaning. More than 5 stars!
We called SERVPRO for a bathroom remodel due to water damage. SERVPRO of Haywood was professional, thorough, and dependable. Project manager kept in contact with homeowner providing updates, answering questions, and explaining the process. Employees were courteous, friendly, and did an excellent job. Cleaned up all work areas when project was completed. Would definitely recommend to family and friends.
SERVPRO was quick to respond to my water leak. Todd managed all the mitigation services right down to the final installation. He hired some great contractors to do the work. I highly recommend SERVPRO!
SERVPRO was very punctual from start to finish. Todd, Marcos, and Josh did a fantastic job being on time, getting work done in a timely manner, and keeping me informed about the progress of the project.
The best. The best. The best.
I am very grateful to this company. I purchased a property in Canton, N.C., moved in Monday, woke up on Tuesday with a flooded basement. SERVPRO arrived Wednesday morning 9 A.M., went to work cleaning up, sanitizing and making me feel safe. That was most important! Shawn, a young fellow, was knowledgeable and quick. His first comment was "I'm sorry." He was there to help!! I'm not quite through with this catastrophe but SERVPRO definitely got me on the right track! Thanks!
Traci with SERVPRO of Haywood County was excellent to work with. She was on time for meetings, got the estimate to me in a timely fashion, and kept me informed with progress with before/after photos. My step-dad and mama smoked cigarettes in the house for 45 years with doors and windows closed. SERVPRO did an amazing job of cleaning walls, floors and ceilings. There is literally no smoke smell left in the house at all. Highly recommend SERVPRO team. They do an excellent job at a very reasonable price.
Wow- this team is incredible. My late aunt’s house accidentally caught fire shortly after she passed away and the insurance company hired SERVPRO to do the repairs.
Not only did their team sift through a lifetime of charred belongings to see what we could save, they also removed every item in the house so it could be professionally cleaned, organized and stored safely.
Their construction team moved pretty quick, despite supply chain issues and we received regular updates as to where they were at in the process with full transparency.
Tom, the project manager at the time, was exceedingly patient with us. I was liaising the repairs for my cousins who weren’t in a mental space to make any decisions - which lead to me taking the responsibility of choosing things like paint colors and flooring. Tom, the construction team, electricians and plumbers went above and beyond to make the house a home again… I cannot express how grateful I am to the SERVPRO team for being our allies through the process.
Everyone that we encountered, from the clean up crew, to Melissa who managed the inventory side of things, to John and Tom, and even Amber at the office, were incredibly empathetic and wonderful humans throughout the process.
Upon moving in, some things that weren’t working properly needed to be addressed. John sent out a SERVPRO representative almost immediately and the electricians they work with came to the property promptly as well, to address the issues.
I cannot recommend SERVPRO's services enough.
I am so grateful for you guys, thank you for making this house a home again!!!
My mom's house flooded back in September. She called me to let me know what had happened. I live 5 hours away. I called SERVPRO based on a recommendation from a family member who lives in the area. WOW!!!!! What a great choice. John, the owner of the company was there on the first day, and communicated regularly throughout the entire process. This company has been so good from start to finish. They were there almost immediately with vacuums and fans and trucks and personnel to start the removal of water and water damaged stuff. They worked quickly and efficiently to assure that mold did not have time to grow and cause further damage. We decided to take this opportunity to replace other items in the house that were not damaged by water but needed updating. They worked with us to determine the best, most cost and time efficient ways to accomplish what we wanted done. The communication throughout the entire process was impeccable. Todd was the project manager and I could not ask for better customer service. Living 5 hours away, I needed assurance that things would be done when they were supposed to be done. There was NO miscommunication throughout the entire process. We replaced cabinets, countertops, sink, dishwasher, flooring, shower, moved laundry facilities, did plumbing, electrical, sheetrock, and the list goes on. There were several subcontractors used in the process. These subcontractors were held to the same high standards that SERVPRO's own employees are held to. They were on time, stayed late when necessary, work so hard, were professional and polite. I would personally hire any of the companies to do work in my own home. I highly recommend this company!!!!! Hire them. You will not be disappointed.
About Us
Meet the SERVPRO Team in Haywood and Transylvania Counties
When disaster strikes, SERVPRO of Haywood and Transylvania Counties is here to provide fast, reliable restoration and remediation services 24/7—even on holidays. We understand that property damage can be incredibly stressful, and our dedicated team is trained to guide you through the entire restoration process with care and expertise. Whether it’s fire, smoke, water damage, or mold, we offer comprehensive residential and commercial restoration services to get your property back to normal as quickly as possible.
Our team specializes in the cleanup and restoration of properties impacted by fire, water, or mold. We proudly serve areas throughout Haywood and Transylvania Counties, including Cherokee and Hazelwood, NC. From assessing damage to completing repairs, we’re committed to restoring your home or business efficiently and safely.
At SERVPRO of Haywood and Transylvania Counties, our trained professionals are equipped with the latest tools and technology to handle any restoration challenge. Whether you're dealing with water damage from flooding, smoke damage from a fire, or mold infestations, we are just a phone call away. Trust the experts at SERVPRO to restore your peace of mind and property. We're always Here to Help®!
